This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1998 Dodge Intrepid--rack and pinion failed/broke. I had pulled up to the curb to retrieve the mail and as I turned the steering wheel to the right to pull away, I felt/heard a loud pop. The steering wheel was no longer connected to the rack and pinion as the R&P has failed/broken. The steering wheel would freely turn but the wheels were not moving. I had to have the car towed to the dealer who replaced the rack and pinion steering at a cost of $650. Fortunately, the dealer split the cost with me as I had just bought the car (used) 30 days prior. I was still out $350. My biggest concern is, what would have happened to my family, specifically my wife and my 2 year old son had that part failed while I was on the highway or in heavy city traffic. It could have cost us our lives...I also have a slight shimmy in the steering wheel when the brakes are applied. I'm guessing a warped rotor as I recall reading something about that being an Intrepid problem also....I warn any of you who are having steering problems to get it fixed before you drive it....the rack and pinion steering system that wont be recalled could have cost us our lives.
Brakes would pulsate. When consumer applies brakes vehicle will not stop. Rotors went bad, and had to replace them 3 times within 3 years. Contacted Chrysler.
My rotors warped at 18000 mi. I had to bring the car in twice to have the clunking in the steering wheel corrected and now the car pulls to the left. Today, the transmission stuck in 2nd. Gear. In other words, I have had many of the problems that others have described on your web site.
The front brakes on my Intrepid started pulsing at around 20,000 miles. The car was only 18 months old. The dealer said this was normal wear and would not warranty the repair. No after market parts were yet available, and I refused to put poor quality Dodge parts back on the car with no guarantee they would not warp again in another year. In my 20 years of driving I have never had a car need rotors until they had at least 75,000 miles. Interestingly enough Dodge stratus's were recalled for defective rotors, I bet some Intrepid rotors came from the same factory. I drove the car for another 10,000 miles, with the annoying pulse, until auto parts store stared carrying replacement rotors from reputable companies. I just recently put new pads and rotors on the car and the pulsing has gone away. Needless to say, I was not happy with Dodge and their lack of willingness to stand behind their product. I will not buy another Dodge until I am satisfied their customer service means buiness and is not just a series of flashy tv ads.
Power window on the doors sometimes won't work where dealer had told the consumer there was some problems with the motor. Also, vehicle pulsates when brakes are applied/ replaced front brake rotors.
A D V E R T I S E M E N T S
- Allen, TX, USA