This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Contact stated there was a recall on the bolts of the driver side seat; this had been repaired on June 4, 2003. Since the repairs have been done there were ongoing problems with the seat. The service dealer will perform a diagnostic test, and if it was deemed that the problem was not related to the recall the contact will have to pay for this work.
Took car for recall fix, after part broke(recliner bolts driver's seat 98 Dodge Intrepid)was told by dealer bolts can't be fixed without replacing recliner adjuster for $875 (part only)I was not satisfied with diagnostic and nothing has been fixed, it's been 3 days. Please look into this matter.
I have great misgivings about repairs effected by a daimler Chrysler Dodge dealership on a recent recall issued by the manufacturer and effecting a several Chrysler models including my 1998 Dodge Intrepid. Recall involved changing out driver's side recliner bolts. I've contacted daimler Chrysler Corp.'s customer service dept. To voice my concerns. Chrysler's customer services as informed me that their dealer confirmed satisfactory completion of the work and that the specific recall case was considered closed. I asked for a written declaration from Chrysler's customer services, confirming that the recall repairs were completed satisfactorily and were executed in strict compliance with the recommendation issued by daimler Chrysler's technical/engineering department. Chrysler's customer services refused to honor my request. What recourse do I have if I still am uneasy about the repairs effected?
Driver's seat has reclined while driving 30 mph. Problem was due to a bolt shearing off. Dealer and manufacturer have been notified. Feel free to provide any further infromation.
- Milwaukee, WI, USA
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On a frontal impact, with about a 30 mph speed change, the right seat bottom moved forward as its anchor failed, and the split seat back failed, with a barn door effect due to poor latch placement, caused owner's 15 years old daughter to submarine forward causing the lap belt to ride up over her pelvis at the same time seat back collapsed on her, which caused terrible abdominal injuries, a chance fracture at L-3, and a severed spinal cord resulting in paraplegia. Three point belt was being properly utilized at the time of the collision, and the trunk was lightly loaded.
A D V E R T I S E M E N T S
- Brooklyn, NY, USA