This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Dodge Intrepid. The contact reversed and drove over a two inch beam. As a result, the front passenger side control arm fractured. The vehicle was taken to a mechanic and the contact was told that the control arm would need to be replaced. The mechanic informed the contact of a recall associated with the failure under NHTSA campaign id number: 99V215000 (suspension: Front: Control arm: Lower arm). The recall however, was only issued for the 2004 model Dodge Intrepid and not the 1997 model. The vehicle was not repaired. The VIN was unavailable. The failure and the current mileages were 190,000.
The contact owns a 1997 Dodge Intrepid. The contact noticed that the ball joints, tire rods, sway bar bushing and motor mounts wore prematurely and needed constant repair. The manufacturer was made aware of the failure however, did not offer any assistance since there were no recalls. The current mileage was 128,000 and the failure mileage was 98,000.
The contact owns a 1997 Dodge Intrepid. While driving relatively low speeds including 10 mph, there was shaking sensation accompanied by difficulty steering. The dealers technician stated that the control arm would cost $1000 to be replaced. The vehicle has not been repaired. The failure mileage was 95,700 and the current mileage was 95,890.
Third failure of my Dodge 97 Intrepid for power steering and tie rod failure. Replacements were as follows: 3/27/98 7,999 miles-power steering pump replaced(previous owner) 11/2/01 41,530 miles-thump noise in front end-repaired strut assembly (previous owner) 11/9/01 41,923-I purchased vehicle from Dodge ewald-driving home I heard a thumping in the right wheel upon turning. Took back to dealer who replied "this is normal" I stated no way!!!! replaced strut assembly and frozen outer tie rods and adjusting sleevings. 8/7/02 68,116 miles-pulling out of driveway-steering went. Towed to dealer. Replaced rack assembly and inner tie rods. 2/16/04 85,344 miles-backing out of parking spot-thump heard, no control of steering and right wheel severely facing in. Towed to dealership. Replaced rack assembly, tie rods. Wheel alignment done however took hands of steering wheel and immediately pulled to the right. Took back to dealership told that right wheel is worn (I wonder why!) -spoke to service and informed them that this part was replaced three times-stated that there is obviously something wrong. Also each time the "rack" had to be special ordered due to none in stock (I now know why!) previous time I had to pay deductible but this last time my warranty expired and was told that the parts are only guaranteed for 1 yr. I had to pay $1,600 for this repair! researching this problem on-line has revealed that this is a well documented problem on the Intrepid vehicles-multiple years!!!!!.
Bracket which holds strut into place has worn out and caused strut to release, and front left wheel to fall over while driving at 20 mph. Dealer was notified. Feel free to provide any further information on this matter.
- Hammond, NY, USA
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I was driving my Intrepid, a new engine was just put into it, and they did a complete inspection of everything at the same time. I was going 50 miles an hour swerved to miss an animal, suddenly the left wheel must of broke, put me into a spin, I spun around several times ending flipped over into a ditch. No explanation except their must of been manufacturer defect in the steering or wheel assemblies. It was a slight swerve nothing extreme. I am hurt pretty badly, unable to barely move today, and my car was totaled after having to just had to put out money for an engine that blew up approximately a month earlier. Please help! I am a single mother, this was my dream car, now I have nothing, due to no fault of my own. Thank you, sincerely, robin stanley phone 707 428-4751, my cell number is 707365-3829, and my address 368 tulip St, fairfield, ca 94533. I am now unable to work from the injuries, not sure for how long, and so there is no money for a new car! what do I do. Any assistance or advice would be extremely helpful. Thank you again for your time.
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- Racine, WI, USA