This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While backing-out and to the left from a parking spot, a loud bang was heard and the vehicle, a 1997 4dr Dodge Intrepid was undrivable. An assessment by a qualified mechanic concluded a serious problem occurred in the front right passenger side wheel area. The low control arm was ripped away from the engine cradle. The vehicle was towed to the nearest dealership in paris, Tennessee. (pepper's Dodge attn. Lori 731-642-5661). Digital pictures of the ripped metal and damage area are available at dc8videoman@msn.com follow-up reporting to Chrysler headquarters about the seriousness of this event concluded that, "senior staff decline assistance." (Chrysler file # kmm590568V86801L0km / ref# 11849430). My insurance carrier (usaa 1231595) said that they will begin an investigation this week. Pepper's Dodge has been advised and said they will wait for usaa to conclude their report. I have been told by two mechanics that this appears to be very rare and dangerous, and could have happened while driving. I am requesting a full investigation into this matter by the NHTSA as soon as possible. Thank you.
While driving, steering locked. Could not turn wheel left or right. Took to mechanic to change rack and pinion. Dealer contacted. A worn belt was replaced but did not remedy stalling problem, now radiator leaks. Consumer states that when replacing the air filter, the plastic case that holds the screws instantly breaks. Dealer stated vehicle had a recent front end alignment, however the tires wore in 8000-10000 miles.
This vehicle has always pulled to the right. Even after having it aligned, it still pulls right on some roads. Going just 30 mph both left & right tie rods went out. I had just exited the freeway going approx. 70 mph. If this had happened @ that speed, it most certainly would have resulted in an accident. Tie rods should not go out at 40,000 miles. Have '92 Ford truck and have never replaced tie rods. I noticed on the data base numerous complaints regarding the same problem. A recall should be initiated on this part.
Loud clunking noise in the front end. Steering wheel pulls left and right while driving. Mechanic said needed new steering rack and pinion and that vehicle is not safe to drive.
Sun roof- problem existed at time of sale, dealer aware that parts were defective and no replacements available. Still not fixed as of 5/24/1999. Car drifted to the left on flat roads and crowned highways-right lane. Drift was severe. Full lane change within 300 ft or less. Dealer response- all components set to manufacturer's specs. Nothing he can do. Last trip in March 1999 dealer noticed wear on tires and rotated them. Also ordered power steering pump and a steering idler arm. Car does not drift anymore. Front end has had a vibration from day 1. dealer can't seem to notice it of find out the cause. Changed tires, rotated tires, checked on brake discs, etc. Still no full solution. Vibration is less the first noticed but still present at 5/24/99. Some was corrected 12/08/1997, more remains. Lights do not seem to be bright enough or the throw pattern is wrong. Leaves blind, bark areas in front of car especially the high beams. Dealer response: Lights are set according to specs. They seem to throw lights more upward-short range and to the sides. Oncoming traffic complaints.
A D V E R T I S E M E N T S
- Holladay, TN, USA