This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 1997 Dodge Intrepid has had steering problems starting with power steering assist leakage, resulting in two replacements. But now the steering rack has fallen apart resulting in loss of steering control of the car. Luckily it happened at low speed because it could have been fatal at highway speeds. I know this car has significant defects which Chrysler refuses to accept. I will not repair until Chrysler has the opportunity to make the repair.
Dealer advised clunking from front of vehicle was bad steering rack. Steering rack should not be bad on a car that is only 3 yr old. Dealer would be happy to replace it for $1200. Not! this is a serious safety issue affecting the directional stability of the vehicle. This vehicle has not been abused in the least and for the steering rack to be bad after only 3 yrs and 60,000 miles is absurd and certainly indicative of a defect. There are 3 tsb's and 8 other ODI complaints that directly address this defect. The only thing worse than not being able to steer a car is not being able to stop it. I cannot stress the seriousness of this defect enough. I hope Chrysler will do the right thing and replace these bad racks and make the Intrepid a safe car to drive.
A D V E R T I S E M E N T S
- Indianapolis, IN, USA