This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had a recall performed on vehicle last year at martin Dodge in bowling green, ky. After getting the services rendered I noticed several problems. One was that the turn signals were no longer operable, automatic transmission would not shift past second gear and would miss gears repeatedly, and ABS brakes failed. Also noticed that suspension was worse after they performed suspension recalls. I have tried on several occasions to contact the dealership and they only suggested that I bring it for a diagnostic at my cost, even though the problems existed after getting the recalls fixed. I incurred court cost of $166 because of improper equipment and the buy, here, pay here lot was requesting $2,280 for a car that I had no choice but to junk it because no being able to pass inspection for the road. I would appreciate anything you could do to aid in me absorbing the cost of this situation.
Vehicle experienced the following problems: Tie rod end replaced, brakes pulled to left, transmission and shocks replaced three occassions, windows won't stay up, steering wheel crooked, reservoir cap replaced twice, brake rotors out of round, rack and pinion replaced twice, fuel gauge replaced, driver window fixed 3 times, tires replaced 3 times in 4 years, child safety seat belt won't adjust and needs replacement.
When consumer applies brakes they are hard. Also, when he applies brakes in sudden stop, they don't engage. Front end dips when consumer brakes, and there is a clanking noise coming from the front of the car while driving 25 to 30mph. Airbags didn't deploy when consumer had an accident while driving 30mph.
Engine lifters needed to be repaired. Would make loud ticking noise when it's suppose to go up & down. Took to dealer & informed by mechanic no noise was heard, but would repair the lifters. Owner picked vehicle up & it started leaking fuel in middle of road & made puffing sounds & finally stalled out. Towed vehicle back to dealer. The brakes were replaced after being hard to apply. Have squeaking noise in back of vehicle. The ticking noise came back.
- Port Huron, MI, USA
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Anti-lock brakes are defective. When driving 50-60 mph on wet or dry pavements, the vehicle experiences extended stopping distance. The vehicle will slow down and keep rolling. It will not stop, the dealer cannot duplicate the problem.
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- Frankfort, KY, USA