This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer states received NHTSA recall 04V021000/Chrysler recall C45 on 1996 Dodge Intrepid concerning floor shift. The consumer took the car into the dealership to have repairs done, and the dealer did not have the parts available. The dealer said that they would call the consumer when they came in. The consumer received 3 notices from Chrysler on this recall during this time. The owner said that he has called the dealer to see if the parts were there. It has been over 6 months and the parts were still not available. The consumer has not called the manufacturer. The consumer received the first notice in March 2005. And as of right now the consumer was stuck waiting on the parts.
NHTSA recalls 04V021000 concerning floor shift ignition park interlock, and 98V184000 regarding fuel leakage. It has been ninety days, and the dealer does not have the parts available.
When the consumer went into the dealership to make an appointment to have the floor shift ignition-park interlock recall 04V021000 repairs done dealership indicated that they will need 2 days to order the recall part, and they will call the consumer when the part arrived. Three weeks past, and the dealership never called the consumer. However, consumer called the dealership and was told that the order was cancelled without explaining why.
I parked my car with the floor shifter in the park position and my key would not come out. I tried several times to turn the wheel and I checked the floor shifter and everything seemed to be the way it should. I drove my car back home and the next day I took it to a local garage. The mechanic at the garage informed me that this was a recall and I should call a Chrysler dealer. I did that and took the car in for repair. I also had an unrelated issue with the battery at the same time which they repaired. When I arrived to pick my car up they informed me that they did not have the parts to fix the recall but I could still drive the car. If the key doesn't want to come out then just slam the shifter into park and the key should come right out. I can't believe the dealer told me to do that. It can't be good for the car. I called Chrysler and they informed me that there were no Chrysler dealers in the pittsburgh area that had the parts to fix this recall. This recall is two months old. I know they are required to notify you of a recall, but aren't they also required to have the parts available to fix it. What happens if there is more damage done to my floor shifter because of having to slam it into park. What if the car rolls away and hurts someone or damages property certainly my insurance won't have to pay for that, clearly Chrysler is responsible. I just want to know how I can get my car fixed. Thank you for your help.
A D V E R T I S E M E N T S
- Harrah, OK, USA