This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I would first and formost like to report the premature wear of the steering rack on my 1996 Dodge Intrepid at around 77,000 miles. The rack had to be replaced at a hefty price. I have since learned that this is an alarmingly widespread problem with Chrysler LH bodied vehicals, especially Dodge Intrepids, and has been for many years. I had the rack replaced about three years ago and already my car is showing symptoms of more steering related problems. I drive only a moderate amount so this could not be just "usual wear and tear". in addition to the steering rack, within the last three years I have had to have an axel replaced, all of the breaks due to prematurly warped rotors (the breaks actually went out once and I almost rear ended someone), the multifunction switch had to be replaced, the transmission shifts hard and gets stuck in gear for a mysterous reason no one can figure out, and a loose wire caused the car caused multable drivability problems. (the date below is not accurate, these things occured between 2003 and present)
I have had this ongoing problem with my 1996 Dodge Intrepid with the brakes. First I thought I just needed new brakes. Well I had new brakes put on the car and then a week later, the brakes caught on fire. Which damaged the new brakes, the rotar, the calliper, and the spindle. Then two weeks later I took the car for the fuel regulater to be replaced and the rotars needed to be turned again already. Then in another week and a half the brakes caught on fire again. There is absolutely no sense in this kind of trouble with a brake system. I am a single mother and I have to drive my car with my son in there. It is my belief that if you are gonna make a product you should stand behind it. Engine wise the car seems to be fine runs like a charm but that doesnt do me a bit of good if I cant drive it. Among the fact that I cant afford to pay for all this trouble with it and pay for the car too.
Front brake rotors consistantly warp. Only had the car 1 year, and they have warped 4 times, replacing them twice, and resurfacing them 2 more times. They are now warped for the fifth time. Rotors were replaced with oem parts at a authorized Chrysler dealer.
Brakes and rotors warped. Front end alignment was also required at the time front brakes were replaced. Concerned that at such low mileage and after only 2 years of driving (mostly city) the brakes had deteriorated so significantly.
Consumer complained that front brake rotors were inspected and found warped/worn and unable to turn. Consumer believed this is not considered to be a normal wear for this part at 31000 mile. Dealer notified and informed consumer that this was a normal wear.
- Stow, OH, USA
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The front rotors were turned over on may of 97 for warping with 25,000 miles. The rotors need turning because of same problem they had with 48,000 miles. When applying light pressure to the brakes the steering wheelshakes and the car surges.
A D V E R T I S E M E N T S
- Camarillo, CA, USA