This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle had the usual filter, and fluid changes and began to slip and now the transmission is out. The fluid in it is still clean. Can't understand why it would just go out like that. This isn't the first problem I have had. Also had to replace the rack-N-pinion on it. The bolt holding it together came out while driving it.
When turning into a parking space there a was popping sound. Driver was able to turn steering wheel, but tires would not move with steering. Dealr said tie rods and rack and pinion had broken.
- Carrollton, TX, USA
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Was at a stop. Had started to make a turn when steering suddenly was free wheeling. Was no warning. Had taken to dealership, and was informed by mechanic that rack and pinion bolts had snapped in half.
While switching lanes lost control of steering momentarily. Consumer had to use force to get vehicle under control. Took vehicle to two mechanics, and they said that rack and pinion steering had manufacturing design flaw. 2 independent mechanics stated that the bushings on the steering rack were worn and needed to be replaced, also stated that there was too much play or movement in the entire steering mechanism, however replacement of the bushings would not fix the problem since the play or movement in the steering box will continue to causing wear on the bushing, this problem occurs whenever stopping and turning in or out of a driveway, parking lot, etc, or accelerating after a stop, consumer can hear sounds and it feels like something is kicked out or slips from under vehicle's front end, consumer has complained to dealer on 4 occasions. Transmission hesitates when making shift from 2nd to 3rd, dealer stated operating as designed. Left front splash shield rubbing on tire making a noise, dealer repositioned splash shield.
When I took my Intrepid to benson Dodge and spoke with the service manager on 12/4/2000, I felt as though he was brushing me off. He said he had no knowledge of any investigation or any recall on this vehicle. I showed him the information on the investigation that I printed from your website on 12/2/2000. I informed him that this was an extremely costly repair and I could not afford to have them repair it. He all but told me that the repairs were solely up to me and since I could not afford them, I would eventually wreck the car. I don't know about how things are supposed to be done, but I would think that the first priority of any dealer should be the safety of the people driving their cars. I have an 18 mo old that I Transport in this vehicle and this manager did not seem to care that the life of a baby could be at stake. I guess since it wasn't his wife and child in that vehicle it wouldn't be! I just wanted to let the people conducting the investigation into the rack and pinion steering on the 95 Intrepid know about this in case I do have an accident resulting in injuries or death of either myself or my passengers. If you can help me in any way, please let me know. I seem to be getting absolutely nowhere with the Dodge dealership that I bought the vehicle from. Thank you for your time. No safety defect listed in summary.
Vehicle experiencing momentary / intermittent steering lock up due to rack and pinion. Dealer notified, and informed consumer that vehicle was no longer covered under warranty, and nothing could be done.
3 months ago it needed both inner and outer tie rod ends replaced. Today we went around a corner and the rack and pinion failed. No steering and almost hit a parked car. Vechile towed to repair shop and I am waiting to get a estimate. Front end problems and steering problems since we bought it. Transmission is starting to go and we have had the air conditioner worked on 3 years in a row. We are going to trade it in asap.
While driving at highway speeds, brakes activated without driver intervention causing sudden loss of control. This occurred three times in 60 mile period. Dealer cannot locate cause. Also, steering very loose and requiring replacement too soon.
Rear passenger restraint does not retract back into position. Dealer has inspected vehicle. Transmission failed three times. Front seering rack failed left front ball joint failed. Drive belt failed at 28000 miles. Water pump failed. Radio failed. Right front struts failed three times. Brake failed three times before 50000 miles. Hydraulic cylinders that hold hood up fell off. Heat/ac duct system fell down.
From the begining of ownership the steering always locked up, when making right turns made cracking noise intermittantly, possible rack and pinion power steering problem.
Two bushings that hold rack and pinion have loosened and worn out, affecting the steering mechanism. Bushings failed because brake fluid was spilled on them when vehicle was being serviced. Not a manufacturing defect.
A D V E R T I S E M E N T S
- Cincinnati, OH, USA