This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Took our 2019 Dodge Grand Caravan in for a regular oil change. The next day the check engine light came on. After a diagnostic, KB Auto showed that 2 cylinders were misfiring. They mentioned that they had recently serviced many Dodge/Chryslers with the same issue. Further research shows that several complaints have been made. We were told that we could continue to drive the van. If the check engine light came on and continued to blink, the engine would likely shut off and we would have to be towed. We purchased the van in June 2019 with 18000 miles. We have only had it 3 years and a major engine repair is needed. The repaid cost is estimated to be $2700. We only owe $9,000. This is absolutely ridiculous. The engines need to be recalled.
Several times now, intermittently, my 2019 van has turned off on me as I am driving or am stopped at a red light, although most commonly it has occurred when I was driving. The van has stopped while I am driving various speeds, notably around the 10-40 mph. It will turn on once I come to a full stop, shift to park, and turn the key again. I've had the battery and alternator checked and they are in perfect working condition. This is a very dangerous situation.
Stalling, power loss and misfire conditions on #2 cylinder. Safety at risk as losses power while driving and vehicle shakes/stalls. Vehicle has been seen by mechanic who states this is a factory defect regarding Pentastar V6 motors. They looked at cylinders and my #2 cylinder is the issue.
Before 50K miles the transmission went out and a cylinder blew at the same time. There was no warning this would happen and when it happened we were in traffic and caused the vehicle to jump almost hitting another car. This was repaired by Dodge. At the time of pick up the technician in the shop told us that this is a common issue with these vans and he sees this all the time. Also the breaks have not worked properly since purchase. An online form shows many owners have this same issue and have determined that the break system is under rated for the size of vehicle.
- Peoria, AZ, USA
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On the 2019 Dodge Grand Caravan equipped with remote start via key fob, the following hazardous senario can occur. The vehicle is parked in an "attached" garage with all doors to that space closed. The remote start function can be activated nearby from the dwelling, unintentionally, and without human awareness, since activation of this function only requires 2 clicks of the remote start button within 5 seconds. This can occur with key fob in the pocket, for example, or by other random means. The vehicle, functioning as designed, will start in the enclosed space, and run for up to 15 minutes. Substantial exhaust gases can accumulate in the garage space during this period, with substantial risk of carbon monoxide existing in that space and permeation into adjacent living spaces. This owner contends that the vehicle designers should have anticipated this and similar senarios, and should have provided, by design, a means by which the remote start function can be disabled/enabled as desired by the vehicle owner or by Dodge service. Presently, there is no feature to disable remote start. Local Dodge service indicated that the only option is a key fob without remote start button. This represents a potential safety issue which should be evaluated by the manufacturer.
On three separate occasions the engine has stalled while idling. The Van needs to be placed into Park, the ignition turned off, and then turned back on. No check engine lights or warns of the vehicle having any issues.
Q1: What component or system failed or malfunctioned, and is it available for inspection upon request" A1: ENGINE and YES Q2: How was your safety or the safety of others put at risk? A2: MY SAFETY AND THE SAFETY OF MY FAMILY AND OTHER DRIVERS DUE TO CAUSING SLOWDOWN ON BUSY HIGHWAY ENTRANCE Q3: Has the problem been reproduced or confirmed by a dealer or independent service center? A3: NO Q4: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A4: NO Q5: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" A5: NOTHING AT ALL AT ANY TIME SUMMARY: 05-JUN-2021 1645 hours -?? Entered onramp to freeway at 45 MPH -?? Started accelerating to match traffic speed on highway -?? Noticed steering was heavy, nothing else observed. Radio, A/C remained on. -?? Assessed situation and observed Tachometer was at ZERO and throttle was non- responsive. -?? Turned on flashers because I was losing speed and slowing traffic, shifted to neutral while still rolling, attempted to restart engine. -?? Engine restarted on first attempt with no warning lights and no other observed symptoms. CONCLUSION: I could have caused/been in a serious, possibly fatal accident due to this failure of DODGE 2019 GRAND CARAVAN WITH LESS THAN 23,000 total miles driven.
Engine shutting off while driving on highway power steering very hard to streer and brakes are very hard to press then stopped very difficulty it restarted in transmission park position after 10min it happened 4 times a in week
P0302 causing a cylinder 2 misfire. Seems like a very common problem for this van. Still under warranty. Happens when idling in drive in a drive through or stopped at a red light. Code keeps coming back. This needs to be a recal and hold Chrysler accountable my van is only 2 years old. With 40K on
The contact owns a 2019 Chrysler Grand Caravan. The contact stated that while driving the vehicle, the engine four cylinder misfire message was displayed on the instrument panel. The vehicle failed to properly accelerate. The vehicle was taken to an independent mechanic who replaced the spark plugs, coil pack and the transmission fluid was replaced. Metal debris was discovered in the engine oil pan. The failure recurred and the double intake cam, rocker arm and two lifters on the left bank of the engine were also replaced. The manufacturer and local dealer firkens Chrysler Jeep located at 2700 1st St, bradenton, fl 34208, were notified of the failure however, no assistance was offered. The failure mileage was 76,000.
2019 Dodge Grand Caravan. 3.6 pentastar engine. 60K miles. For over a year it has rough idle and engine vibration at hwy speed. Misfire on cylinder #2 does not go away. Always returns. Have replaced coils, plugs twice and injectors. #2 cylinder misfire still throws engine light. Went to and called Dodge dealer several times about problem. They claim there are no known issues, problems or recalls. They keep trying to tell me it's bad fuel and I should use higher grade fuel. I've done that as well and the misfire on #2 cylinder is always there. The vibration gets so bad sometimes the entire vehicle shakes like your sitting in a massage chair. My wife refuses to drive it anymore and I'm really frustrated that Dodge refuses to acknowledge there is a defect on this engine that is causing this and should be covered by them. It's only a year old and should not be having this problem.
A D V E R T I S E M E N T S
- Jackson, TN, USA