This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission failed while driving on the highway without prior warning and the vehicle had to be towed home. The vehicle had limited power left to pull off the highway for safety though. What I hear when I start and rev the engine a bit is high pitched whining noise and noise of separated or lose components coming from inside the transmission. Research has shown me that this same drive train has been running in Chrysler and Dodge vehicles for about ten years now and has seen recalls on the transmission for some earlier model years like 2015, 2016, -??. This is a big safety issue given that this vehicle seats seven people (families rely on this van for transportation) and therefore Chrysler should add this vehicle drive train to the recall list ASAP. After failing the the check engine light popped up and running it on the generic scan tool code P083B showed up.
Vehicle Description: 2019 DODGE GRAND CARAVAN 75,000 miles [XXX] Transmission is slipping between gears, erratic up or down shifts Transmission slams into 1st & 2nd gear. Especially at low RPM Transmission will not downshift properly Transmission Clunking into drive from park Transmission slamming into differential and drive train. Transmission passing gear is erratic into lower gears. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I was in line at a fast food drive thru when a strange noise began coming from under my hood. When I went to drive forward, the engine revved but the vehicle didn-??t move at first. It finally jerked into gear and I proceeded to exit the line and to a stop sign before driving onto the main road. I had no problem taking off from the stop sign but as I was accelerating on the main road, I got up to about 35mph and the vehicle revved again, but this time it stopped moving in the middle of the road. The car behind me blew their horn and ran off the road to a avoid rear-ending me. There was no CEL illuminated and no other warning or indication of a problem. I got off the road and turned the engine off. I turned it back on and took the back streets home and parked it. I had the transmission filter and fluid changed, and all was well for about another 200 miles. As I was driving about 60 miles an hour on a highway, I again lost forward motion and the engine revved to about 5000 rpm-??s. I immediately steered off the highway to avoid a collision. Again, there no malfunction indicator light illuminated. After careful inspection by a certified technician, it was determined that the transaxle oil pump has failed. The vehicle is available for inspection at yours or your representative-??s convenience.
The contact leased a rental 2019 Dodge Grand Caravan. The contact stated that while the vehicle was turned on and the gear shifter was shifted in park (P), she exited the vehicle while her three children remained inside the vehicle. The contact stated that her son went into the driver's seat and moved the gear shifter. The vehicle then rolled away and came to a complete stop in a ditch. The air bags were not deployed upon impact. The contact's son had a bruise on his head, her daughter had a bruise on her neck from the seat belt and body aches, and her other son had a cut lip upon impact. Medical attention was received for the three children. A police report was filed. The vehicle was towed to a body shop but the contact was unaware if it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Before 50K miles the transmission went out and a cylinder blew at the same time. There was no warning this would happen and when it happened we were in traffic and caused the vehicle to jump almost hitting another car. This was repaired by Dodge. At the time of pick up the technician in the shop told us that this is a common issue with these vans and he sees this all the time. Also the breaks have not worked properly since purchase. An online form shows many owners have this same issue and have determined that the break system is under rated for the size of vehicle.
2019 Dodge Grand Caravan. 3.6 pentastar engine. 60K miles. For over a year it has rough idle and engine vibration at hwy speed. Misfire on cylinder #2 does not go away. Always returns. Have replaced coils, plugs twice and injectors. #2 cylinder misfire still throws engine light. Went to and called Dodge dealer several times about problem. They claim there are no known issues, problems or recalls. They keep trying to tell me it's bad fuel and I should use higher grade fuel. I've done that as well and the misfire on #2 cylinder is always there. The vibration gets so bad sometimes the entire vehicle shakes like your sitting in a massage chair. My wife refuses to drive it anymore and I'm really frustrated that Dodge refuses to acknowledge there is a defect on this engine that is causing this and should be covered by them. It's only a year old and should not be having this problem.
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving, the RPM revved up and exceeded 5,000 RPM. The failure recurred while accelerating with the economy light displayed on the instrument panel. The vehicle was taken to feldman Chrysler Dodge Jeep located at 23940 allen rd, woodhaven, 48183 however, the mechanic was unable to provide a cause for the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 5,895.
During the course of driving van skips/slips then will start decreasing speed but then will pick back up. This happens on city streets or highways it does not matter. Started in July to present.
The contact owns a 2019 Dodge Grand Caravan. While driving 20 mph, the vehicle began to hesitate and the contact heard an abnormal noise. Also, when depressing the accelerator pedal, the vehicle failed to accelerate. There were no warning indicators illuminated. The vehicle was taken to napleton clermont Chrysler Jeep Dodge Ram (located at 15859 fl-50, clermont, fl 34711, (888) 359-4237) where it was diagnosed with needing a new transmission and both cylinder heads needed to be replaced. The vehicle was repaired, but the failures continued. The vehicle was taken back to the dealer multiple times and the transmission was replaced two additional times, but the failures recurred. The dealer stated that they were unable to duplicate the failure during the last visits. The manufacturer was notified of the failures. The failure mileage was 10,716.
The contact rented a 2019 Dodge Grand Caravan. The contact stated that the gear was in park. While the vehicle was idling, the contact stepped out of the vehicle. The vehicle shifted into reverse. As a result, the contact was struck by the front driver's door and dragged by the vehicle. The vehicle was stopped by an unknown person. The contact sustained leg, back, arm, and shoulder injuries that required medical attention. A police report was filed. The vehicle was taken to an independent mechanic where it was diagnosed that it was missing the lock between the park and reverse gate. The contact was advised to take the vehicle to a Dodge dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000. The consumer stated the vehicle was taken to an independent mechanic who stated the lock between the parking and reverse gate was missing. The vehicle was returned to the rental company.
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- Spring , TX, USA