This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The door lock actuator on the driver's side sliding door seized causing the door to be completely inoperable. The inability to open the rear door is a huge safety concern when transporting children as they can not be easily removed from the vehicle in an emergency.
.The contact owned a 2019 Dodge Grand Caravan SXT. The contact stated the driver-side sliding door would not open manually or when utilizing the remote. No warning lights illuminated. The vehicle was not repaired. The contact referenced the vehicle's manufacturer recall (X98) as a possible solution, however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.
The contact owns a 2019 Dodge Grand Caravan. The contact stated that the passenger's side sliding door lock was inoperable. The contact stated no warning light was illuminated. The vehicle was taken to kunes country Chrysler Jeep Dodge Ram of morrison, Inc. (schuler motors) (727 E Lincoln way, morrison, il 61270, (815) 772-2171) to be diagnosed. The contact was informed that the sliding door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 56,000.
The contact owns a 2019 Dodge Grand Caravan. The contact noticed that the front driver's side door handle was fractured. The vehicle was taken to golling Chrysler Dodge Jeep Ram (2405 S. telegraph rd, bloomfield twp, mi 48302) where it was diagnosed that the door handle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,452.
The contact owns a 2019 Dodge Grand Caravan. The contact stated that the vehicle's passenger's side sliding door locked and failed to unlock. The contact stated they were unable to unlock the door. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 27,000.
A D V E R T I S E M E N T S
- Charlotte, NC, USA