This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear driverside sliding door was stuck in the lock position for several months. It was inconvenient that the actuator stopped working on the door. After months of it being stuck it suddenly works, but everytime the door s lock the rear driverside sliding doors locking system makes a buzzer sound while locking. If this fails again and we need to leave the car quickly in an emergency not having both doors working properly could be very dangerous.
The driver side sliding read door is stuck in the lock position. The door is unable to be opened manually in case of an emergency. This is a known problem with these vans and it is a safety issue. To fix this problem a part needs to be replaced, the "door lock actuator", which is costly. This should be fixed by the manufacturer as it can be dangerous if my family is stuck because of an accident and there is no way to force the door open. This problem could also happen to the sliding door. I have small children and I worry about this issue. My van only has 64,000 miles and I bough the vehicle used just six months ago. Prior to the failure the door would make a buzzing sound and seem to struggle to close. There should at least be a way to operate the door manually for safety reasons and that is not the case. This is dangerous.
Power control module or Totally Integrated Power Module(TIPM) is giving multiple faulty codes. Car would not turn off(even when key is taken off) some times can not be put into gears. I'm afraid and concerned that vehicle could derail and not respond correctly. Veicle has been inspected by mechanics but failed to locate problem. An schedule has been made at Dodge dealership for Octuber 10. They will charge $160 just to inspect. Vehicle VIN # not included in the recalls with the same issue.
Passenger sliding door alternates from locking and cannot open to will not lock. This is a safety issue when trying to extricate my great grandchildren from their car seats!
Around February 2022 the passenger side sliding door on our 2018 Dodge Caravan began making a buzzing noise when we locked and unlocked the door. It made this buzzing noise for a few months, until eventually it made no sound at all and was stuck in the lock position. We were not able to get it out of the lock position and cannot open the door. This is problematic because this is the side of the van our kids exit to go to school. It's not safe for them to exit on the driver side of the vehicle due to traffic. It's also problematic if we need to exit the passenger side door during an accident if the driver side doors and hatch are inaccessible. There were no warning lamps or messages associated with this problem. On July 25, 2022 a mechanic identified the issue and indicated the door lock actuator needs to be replaced at a cost >$500.
- Columbia, MO, USA
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Both sliding doors started making buzzing sounds when they were locking or unlocking. Then they would open halfway and then suddenly close- when it closed it would not reopen and we could not exit the rear of the van. I had to wait a month to get it into the dealership, now they are saying that it will be at least a week to figure out what is wrong with the vehicle"??" I have read numerous other complaints online regarding this very problem, please have it addressed!!! This has been going on for over a month. It is currently at the dealership for repairs.
My 2018 dodge grand caravan drivers side rear sliding door stopped opening 2 weeks ago without warning. It is stuck in a locked position and cannot be unlocked by overhead button, manually, interior door button, key fob or outside handle. This is a huge safety issue in case of emergency where my children would not be able to get out of the car. Upon investigation, this is a known, huge problem with these vans. This is a very expensive and unsafe problem.
Driver side sliding door will not open. Is locked and can not use this door to enter or exit the van. We bought this 2018 Dodge Grand Caravan about 2 years ago only had this car for 2 years doors been stuck for 1 year I would say. It just stopped working one day!!! We have 2 disabled children and if something happens our children can not get out. There have been alot of complaints on this!! Why hasn-??t anything been done??. My one child is not able to understand if he needs to get out another way. My other child climbs in from the back hatch back. or over the front seat to the back! Come on enough fix my door. I should not have to put out thousands of dollars to fix something that has been a known problem. Shame on dodge For not fixing a problem where they put lives in danger!!
Sliding passenger lock makes a loud buzzing noise when the door is locked. The door seems sluggish and not comfortable with operation. Door locks how ever buzzes when locked by switch and auto locking when operated.
The drivers side sliding door stopped working in the locked and shut position and is impossibleto open. Because of this we had to climb over our car seat to get our daughter out of the car. This is incredibly unsafe and should not happen.
The sliding door, on the passenger's side, is unable to be opened remotely or manually. The lock will not unlock manually or remotely. The door cannot be opened. The dealership said that the lock actuator probably broke and make it impossible to open the door. My mini van is available for inspection upon request. It is a safety issue because the passengers in the back of the mini van, especially my children, cannot use that door as an exit. The sliding door made a "buzz" sound for about a second when all of the doors were locked as we started to drive. After the noise, the door has been unable to open.
Many times, I've tried to contact someone about this problem, and I've search other blogs in relation to the same problem. My driver's side door will not unlock with remote nor from inside the car. all other doors work fine but the driver's side doesn't unlock unless I use the emergency key to unlock it. At first it was working for a week or so than stopped. And then it would work again then stop. Now, forget about it. Stopped working completely. Many blogs have mentioned a faulty door lock actuator. And that is common, but I've tried to contact the manufacture with email and messages and no response. God forbid if I or my wife has to run into the driver side for any reason and can't because the door won't open like its suppose to.
Driver side sliding door is stuck in the locked position. It will not unlock manually nor with the key fob. It is a safety hazard for any passengers in my car since the door cannot be opened.
Beginning about the time my regular warranty expired, about 40,000 miles, my rear sliding car door on the drivers side began making a loud buzzing sound when hitting the lock door button. It makes this sound every time the car door is locked. A month or so after it began making that noise, the door became stuck and would not open. It did not matter if the door was unlocked or not the door could not be opened at all. Then all of a sudden out of nowhere, the door became unstuck. A few weeks after that it became stuck again. This makes no sense, as I haven't done anything to warrant this issue. The right side sliding door also will not lock when the lock button is pressed. I have to manually open the door to lock or unlock the back sliding door on the right side. This is so frustrating. This issue is no longer "covered" by the warranty and it is incredibly annoying, not to mention expensive to have fixed. I bought this car new! It would seem to me the door being stuck and not being able to open is a major safety hazard. This should be a recall and customers should not have to pay 1,000$ or more to have this fixed. I cannot afford to have this fixed at this time so I am just having to live with it. I pray that if we are ever in a car accident that my children and I will be able to open the door and exit the vehicle safely and not be trapped inside.
About 2 weeks ago, the power rear driver door stoped working, it is stuck in the lock position and can not be opened by hand from the outside or the inside, by remote or with the button in overhead console the car. This is a safety issue as we need to be able to open it up when a passenger (in this instance our kid) needs to get out. After some research online, I found out that this is a known issue but dodge decided to do just nothing. Safety first...... This needs to be an immediate recall!
A few weeks ago, the passenger side slider door became locked and will not unlock with the overhead dome controller nor the key remote. Cannot unlock manually. Now, a couple of days ago, the driver side slider door locked up too! The only access to the back seats is through the rear lift gate!
I was driving up a busy intersection and my 2018 Dodge Caravan stopped randomly in on going and on coming traffic and I couldn't start it. I have had the car for 8 months and I keep up with maintenance. My family was afraid because cars were driving up fast behind us in a narrow two way street.
Passenger side sliding door will not lock properly. When vehicle is parked, locking and setting alarm on the vehicle with the key fob the sliding door can still be opened. The door will not lock. Dealer advised that door locking actuator was bad and estimated $1,650 to repair. This appears to be a manufacturing defect.
A D V E R T I S E M E N T S
- Elko, NV, USA