This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The drivers side passenger sliding door was stuck shut in the locked position for 3 months. I brought it to the dealer and they wanted to charge me almost $1000 to basically replace most of the door, this diagnosis was done while door was stuck shut. I finally got it open by pushing on the unlock button and pressing the key fab unlock at the same time (something I read on the internet). Now it opens and closes, but makes a buzzing, crunching sound when the auto lock kicks in when driving, and periodically makes the noise for no reason. Only been 2 days since it would open and waiting for it to become stuck or another issue. Sure is loud.
The passenger driver side door will not open. It is power it will not open with any of the button it will also not open manually. This is a huge safety concern. If I was in a accident or anything and needed to get that door open I would not be able to get my children out of the car. If the other door breaks I would not be able to use my car at all. I'm extremely worried about needed that door and not being able to and something happening to my children. I called Dodge customer service they told me I was out of luck and would have to pay for it to get fixed my self. I would need to first pay for the dealer to figure out what it is and pay around 1,000 dollars for it to be fixed. I have seen hundreds of people complain about this happened to vans. Please help with problem many families in danger with these door not opening at all. I'm terrified for my children with this door not opening at all.
My ac went out only in the front 1/3 of the van about 3 months ago and started to have a slight buzzing sound under my dash a couple weeks ago when any electrical device is plugged into an outlet or the ac is turned on.
Driver side sliding door will not open and is in the unlock position. Seems to be a common problem on these. Have 4 kids so this very unsafe/ hug inconvenience. Dealer wants a unreasonable amount. Figured they would fix this by now. Same problem in other Dodge van I have had.
- Lenexa, KS, USA
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The van just shuts off while driving, no warning, no check engine light, no codes pulling up. It just turns off in the middle of the road. I'm greatful I wasn't on the freeway or traveling at a fast speed. Put it in park and restarted it fine and drove for awhile and it just shuts off again. I have seen many complaints of these van's just shutting down....it should really be looked into for this year nake and model considering that there is a recall for other years makes and models for the same reason. Hopefully no one has to die before this is looked into. There is no warning, no check engine light, no codes. Very dangerous.
2017 Dodge Caravan rear driver side sliding door is stuck in the lock position. It won't open or unlock automatically or manually. It was fine when I went to bed the night before. Went to put the kids in the car the next morning it wouldn't open.
Vehicle was stationary, had the car for not even one year. The driver's side back sliding door is stuck in the lock position. It will not unlock manually or electronically. We have 2 little kids and this would be a dangerous situation if an accident occurred and we had to get our kids out quickly.
While stationary, passenger side sliding door will not reliably open; manually or with keyless entry. Key fob does not activate the actuator to unlock the door. Unable to get into the vehicle in the event of an emergency. Door can only be opened from inside.
The driver side sliding door is stuck shut in locked position. We are unable to manually or electronically unlock. We also cannot open the door electronically or manually. Door was working properly with no issues until this point.
I bought a 2017 Dodge Grand Caravan in February 2019. December 20, 2019 I was driving home and all of my dash lights and warnings came on, my windshield wipers came on, and the odometer and gas gauge went down while turning onto my home street.. we took it to a Dodge dealership and after looking and testing things they said it was the instrumental cluster panel.
Van accelerated for approximately 1 minute. I was on the highway. I slammed on the breaks and was able to maintain a speed of 55 miles per hour. Gas peddle seemed stuck. A red flashing lightning sign illuminated and then went away. The van then stopped accelerating. I called a tow truck to take to dealership and now lights are on at all. User manual states that it is an electronic throttle control indicator light.
Our 2017 Dodge Grand Caravan drivers side sliding door is locked and won't ipen with any remotes, buttons or manually. This is a huge safety concern if we need to get out that door. I noticed a lot of other people on the internet are stating the same problem with back to 2014. The other consumers encourage us to report. We have just had that seat stuck and won't stow/ fixed to tune of $800, several complaints online about same problem and same side, replaced a battery on 2 year old van!!?? Dodge needs to make this one right- it's a safety issue!!
Are 2017 Dodge grand canavan has shut of when we are driving on multiple occasions. The first major issue we had with the van, was when my wife park at the local retailer store and removed the key and it did not shut off. We took it to the dealership and they couldn't find anything wrong. It has shut of on my wife on a busy intersection and while just driving down the road; it shut of on me waiting in line for a car wash. We have taken it back to the dealership and they "can not find" anything wrong with it.
I bought the car month ago with 34900 miles on it and within the month my ac started blowing hot air while driving, my passenger rear door was making grinding noise on opening/closing/locking and the windshirld wiper fluid line came undone within 3 weeks. As I didn't know that the warranty ended at 36000 miles, I was told 65,000, I waited to take the car in to the shop intell I got out of work, one month to the day from date of purchase, and took it into the Dodge dealership. A car then had 36200 miles and I was not told I needed to pay just to get it checked out at the Dodge dealership. It turns out that the latch to the door was broken and the rear ac pump is leaking and that I need to pay $2000 to fix these issues. These issues where there before I went over warranty but that doesn't matter to Dodge.
The blower only works on heat, and only rear controls. Still not normal amount of heat. Front do not not work unless it is on defrost, barely enough heat displaced on wind shield causing visibility in the winter to be horrible. The amount of visibility is less than 45% of windshield. 10550 miles currently.
A D V E R T I S E M E N T S
- Cicero, NY, USA