This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger-??s side sliding door failed to open as designed. The contact stated that the driver-??s side sliding door made a buzzing sound while coming from the power lock actuator. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in an Extended Coverage for the failure. The failure mileage was 86,000.
The contact owns a 2017 Dodge Grand Caravan. The contact stated the driver's side and passenger-??s side sliding side doors and locks failed to lock as designed. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised him to have the vehicle diagnosed. The failure mileage was approximately 50,000.
The contact owns a 2017 Dodge Grand Caravan. The contact stated that both the driver-??s and passenger-??s side sliding door locks would remain stuck in the locked position. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
The contact owns a 2017 Dodge Caravan. The contact stated that the rear driver-??s and passenger-??s side sliding doors would not unlock with the fob key or manually. The contact stated that the sliding doors appeared that the latches were stuck in locked position. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 64,760.
The contact owns a 2017 Dodge Grand Caravan. The contact stated while attempting to enter the vehicle, the driver-??s side sliding door failed to unlock and open electronically. The contact attempted to manually unlock the door but the door failed to open. The local dealer was contacted and informed the contact that there would be an out-of-pocket cost to repair the vehicle. The vehicle was not diagnosed nor repaired. The manufacture was not made aware of the failure. The failure mileage was approximately 70,000.
- Orange City, FL, USA
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Driver side sliding door will not open and is in the unlock position. Seems to be a common problem on these. Have 4 kids so this very unsafe/ hug inconvenience. Dealer wants a unreasonable amount. Figured they would fix this by now. Same problem in other Dodge van I have had.
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- Hartford, CT, USA