This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Faulty door lock actuator on passenger side sliding door. Door makes loud buzzing sound every time the autolock feature is activated (15mph). I am concerned that the sliding door not locking can cause an issue during a collision.
Passenger sliding door makes a loud buzzing noise and will not unlock. Cannot manually unlock the car and unable to manually or automatically open. Unsafe condition. Please ask them to fix.
The sliding door locks are making a loud buzzing sound and not locking properly when I use my remote to lock the van. I have to manually unlock and lock the door.
When exiting the freeway, the power gave out and the steering wheel locked up. However, the car did not shut down it was still running but was unable to steer. The engine light is on, had it checked out and there's issues with the heads. There has been extendes warranties for this issue but VIN is not included.
- Vallejo, CA, USA
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Right passenger back sliding door buzzes when open with key or door locks. Very loud. Driver side back sliding door is jammed shut. Will not open at all. This is a danger and can cause injury or death because you can not exit from door. Dealer said they charge $155 just to diagnose.
My 2016 Dodge Caravan recently started a loud buzzing noise after the door locks or unlocks. This buzzing happens when I unlock/lock or open the doors.
My 2016 Dodge Grand Caravan sport van, which has slightly over 50,000 the back driver's side passenger door just stopped working. It worked in the morning. After driving to the destination. But then in the afternoon, it refused to open when I was headed home. I have used the fob, manually from the outside and inside as well as the overhead button in the van. It makes no sound as if it is trying to open. This is a huge safety hazard should anyone ever get stuck in the van. Dealership is refusing to fix unless I pay out of pocket, despite others having the same complaint. At the very least a recall needs to be done.
The drivers side sliding door gets stuck in the locked position and wont unlock so the door will not open electronically or manually. Consumer has stated door has gotten stuck on multipe occasions, 3 to 4 times before it would open.
Driver side slider door is locked shut and I cannot open it. I believe the actuator has gone bad. Dodge needs to stand up and take responsibility for the repair on this. There are many, many complaints on this item. The repair cost is way too much considering all the complaints. Stand up and take ownership for your products. That is the best way to earn loyalty from buyers.
In April 2019 one sliding door stayed locked then the other sliding door stayed locked I reported it here and was asked if I had notified Chrysler and I had. Took to dealership and thought they were fixed at a cost of $1062. In April 2020 I found the drivers sliding door was not locking, you can open it while driving down the road. To me this is a safety hazard since my grandson sits back there and likes to play with the door controls.
The sliding doors are locked, will not open, stuck closed, will not manually or power open. This is a safety issues as my children cannot enter or exit the van. There is no way to for passengers to open their door. Will not open from interior or exterior.
Today, arriving home, parked in my garage and turned off the vehicle, I was trying to take my 2 year old baby out of my 2016 Dodge Caravan and the Pilot sliding door (rear) is stuck in the lock position. I can not open the door. Look like the cable, inside handle, is stuck. Consumer stated replacement part has been replaced.
A D V E R T I S E M E N T S
- Lake Worth, FL, USA