This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger side rear siding door will no longer open manually, using the button on fob or using the open door button at the top near the overhead console. This poses a safety issue not allowing passengers to exit the vehicle as the door will not even open manually. Appears to be in lock position and will not move.
Door actuators buzzing everytime it locks and unlocks. Apparently there's a lot of people complaining about this. Why isn't there a recall? It's really really loud.
The driver side sliding door is stuck in the locked position and the passenger side sliding door is stuck in the unlocked position. The driver side door cannot be opened at all.
- Trotwood, OH, USA
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Both driver and passenger side sliding doors are stuck in a locked close position. This is VERY scary I am a family I have 4 kids that could be trapped if there is ever an accident. I have searched online and have seen so many cases of people dealing g with the same stuck sliding door issue. This is a major security life threatening problem
My passenger sliding door will not unlock. I have tried to move the lock but it will not move. I have tried using the keys it will not unlock. I know this is a problem for other 2016 Dodge Grand Caravan owners too. I only have 61,000 miles on my van. It is a safety issue that I would expect the manufacturer to resolve. I hope you will require the manufacturer to fix this problem. As others mentioned this is not just happening on one side of the car but eventually happens on both sides.
The driver's side sliding door won't open, and the passenger side sliding door sometimes will open a little and then reclose. Dodge extended the warranty in January, but the mileage on our van puts us outside of the warranty. However, when our door stopped opening, our van would have been in the warranty. I consider this a safety issue. We have taken the van to the local dealer, and the issue with the sliding door is what the extended warranty was intended. Since we are outside of the warranty, Dodge/Chrysler will not cover the expense of repairing the door.
Passenger side sliding door lock, no longer locks/unlocks via lock buttons unless lock on door is manually locked/unlocked by hand. Driver side sliding door makes a grinding sound when using lock buttons to lock door. No sound when unlocking this door.
The actuator on the sliding door of the minivan is stuck in the unlocked position. This means that the door cannot lock under any circumstances. When driving the door remains unlocked and there is no way to lock it. The other sliding door was previous stuck in the locked position and I had it replaced by a mechanic.
Vehicle: I own a 2016 Dodge Caravan. Issue: When I unlock my van or open the back passenger sliding door, there is a loud annoying buzzing noise coming from the door. It may be a door actuator. Periodically the lock will stop responding and it stays locked until the buzzing noise comes back. I have small children and this worries my wife and I. Fear is the door wouldn't respond in the event of an emergency. I am attaching three files I found online that seem to have observed similar behavior of the doors on 2016 Dodge Caravans.
Sliding door locks cannot be operated from outside of the vehicle, once the lock actuator fails. The button on the inside, (both upper console and B pillar button) will not operate the door. The door can only be opened manually after manually moving the lock switch. Small or older passengers would not be able to exit after a crash, and could not be assisted without breaking the window.
Loud buzzing sound when unlocking doors coming from sliding passenger side sliding door. At times cannot get door to operate. Safety issue!! I have reported this earlier and want to know when recall will occur. Dealer approx cost $1000 per door. Crazy, that people may get trapped inside car, and there is nothing Dodge is doing about it. Like I said, I have reported this before, so the date shown on this complaint may not match original NHTSA submission.
The door lock actuator is buzzing on our driver side sliding door. I have read that there are issues with buzzing and then the lock failing and the door not opening. This is super concerning because my three year old sits on this side in a five point harness.
Both of my back sliding doors have locked up-??.we had to pull by 80 year old mother in law out the back cargo area-??this is a 2016 vehicle and now the alarm is constantly going of the horn is blowing and I am on disability and can not afford to fix all that is going wrong with this car-??.now I have a van that the kids are having to climb in and out the front and this is so embarrassing-??please help. I have heard several complaints on the same matter-??I have had 2 transmissions out in here and I bought this car with only 313 miles on it-??
Out of the blue the passenger slider door started making this awful noise everytime you unlock it. Sounds like this is a pretty common probably after doing some research. Should be a re call after multiple searches it-??s something that started on the 2016 with the locking mechanism.
Both back sliding door locks are inoperable. The passenger side made a buzzing noise for a while and now won't lock at all and the drive side will not unlock even, manually flipping the switch does not work.
A D V E R T I S E M E N T S
- Mendota, IL, USA