This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had someone run a redlight & hit my right side quarter panel behind the tire just before the door. My right headlight lense was cracked in the process. The body shop told me it's defective prior to your accident because it's not even sealed. I was told to check if there's a recall. Wether it is or not it's still the fault of Chrysler's & I have moisture inside it now. Is this something you will fix for me? can't remember actuall mileage but fifty nine thousand something. Also can't remember exactly what date. November 2018
When the outside temperature is 85-90 degrees, our van has a computer glitch. It has occurred both when first starting the engine or going down the road. It has happened several times beginning July 2016. The wipers come on and cannot be turned off. There are no gages on the dash and the display reads "no bus." The turn signals and brake lights do not work. There is no radio, A/C or heater, and some of the windows won't work. We are not able to tell how fast we are going with no gages. This problem did happen one time as we were going 75 mph down the interstate. It was truly an unsafe situation with no turn signals and brake lights and no way to know our actual speed. This lasted for about 40 miles until the outside temperature dropped. We have had the vehicle to the dealer 6 times for a total of over 40 days in the last three months. They were able to duplicate the error one time for about 20 seconds but the problem resolved before the tech could get the scanner hooked up. The tipm and another module have been replaced but the problem continues to occur. Chrysler customer care has closed our claim, saying that because they cannot duplicate the problem now that the weather is cooler, they cannot do any more. Our concern is that the problem will arise again when the weather warms up next summer.
- Elm Creek, NE, USA
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- Doniphan, MO, USA