This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At various speeds from 35mph to 70mph, van will accelerate without manual input to the accelerator pedal. To stop the acceleration, the pedal must be "smashed" several times before the throttle responds. It is as if the cruise control acceleration spontaniously activates even though cruise control is not ON or being used. EXTREMELY DANGEROUS!!!
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 25 MPH, the RPM-??s increased with the accelerator pedal depressed; however, the vehicle failed to exceed 25 MPH. On another occasion, while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of failure. The failure mileage was 108,000.
The hazardous roads symbol will light up on dash and then it will not allow me to use cruise control or shift the car out of park. I have to use the release button accessible from the hole in the dash to shift the car out of park when that hazardous road condition light is on. The hazardous road light will come on out of no where on a perfectly fine day and then mysteriously go off.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at approximately 45 MPH, the vehicle failed to accelerate, and the RPM was at zero. The contact mentioned that there was a high pitch whining sound. The vehicle coasted and failed to shift gears. Additionally, once the vehicle was restarted, the vehicle jerked forward and was able to operate. The contact stated that the check engine warning light was illuminated continuously. The vehicle was seen by an independent mechanic where the contact was informed to reverse the vehicle however, the vehicle failed to reverse. The contact mentioned that the vehicle needed to be shifted into neutral and the mechanic pushed the vehicle back to check the vehicle. In addition, the contact mentioned that the vehicle failed to exceed 25 MPH a few hours later. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,099.
When approaching a red light going slow speed and slowing down, car suddenly accelerated as if it was regaining cruise control speed, therefore slamming into the car in front of me. Pressing on break did not help. Is this a recall issue? I see others on here with same issue. I received a citation. Car was totaled. This is not right.
- Gillett, WI, USA
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The vehicle was drive-able but would not go above 40mph when motion in on the highway or street. The vehicle hesitate and shift gears when trying to go above 40mph.I took the vehicle to certified Dodge dealer who said it was my transmission and it needs to be replaced. The vehicle is 2016 Dodge Caravan.
The driving side sliding door has become stuck in the locked position. It is unable to be opened manually or with the remote or buttons. I was able to open the door with the remote to put my child in the car. When we arrived at our destination I was unable to open the door. This is a serious safety concern as if we were in an accident or an emergency situation I would not be able to get my infant out of the car quickly and safely.
I bought my 2016 Dodge Grand Caravan in February of 2018 with 98000 miles on it. Here I am 1 year and 5 months later having to replace the transmission at 108000 miles. I was driving and without warning on a city street my rpms were going up to 6000 but my van wasn't accelerating. I almost got rear ended and luckily none of my children were with me, especially my 7 week old baby!! the transmission repair shop that I had it towed to said it wasn't due to the pump that was recalled, that apparently did not apply to my VIN, but the inside of my transmission was breaking apart internally. When they took the pan off the transmission there were pieces of metal laying in it. And after all this my check engine light never came on.
The contact owns a 2016 Dodge Grand Caravan. While driving 35 mph, the vehicle accelerated independently without warning. On another occasion, the vehicle started to slow down while traveling up a hill. The contact was able to coast the vehicle to the side of the road. The contact placed the shifter into park and powered off the engine. The vehicle was restarted, but a burning odor was present around the vehicle. The contact powered off the engine again and had the vehicle towed to an independent mechanic. The mechanic diagnosed that the transmission pump failed and needed to be replaced. The vehicle was not taken to a dealer and was not repaired. The manufacturer was notified of the failure and provided case number: 58391588. The approximate failure mileage was 110,000.
The contact owns a 2016 Dodge Grand Caravan. While stopped at a red light and attempting to accelerate, the vehicle failed to move. The contact stated that the rpms increased and the vehicle hesitated. The contact also stated that the brake pedal failed to retract once it was released. Afterwards, the vehicle inadvertently accelerated to 55 mph. As a result, the contact had to place the gear shifter in neutral and depress the brake pedal to stop the vehicle. There were no warning indicators illuminated. The contact was able to pull the vehicle over to the side of the roadway safely. The manufacturer was notified of the failures and informed the contact that a tow would be provided. The manufacturer provided case number: [xxx]. the vehicle was towed to allen samuels Dodge Chrysler Jeep Ram (201 w loop 340, waco, tx 76712, (254) 848-6200) where it was awaiting diagnostic testing and repairs. The approximate failure mileage was 70,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). Consumer stated this was the second attempt taking my 2016 Dodge Grand Caravan to the dealership to find out why my gas pedal stuck to the floor of my vehicle. And vehicle tents accelerate and pick up speed, rpms revving up while driving. The issue and defect and mechanical issues still exist. I am scheduled for October 16th 2018. To take the vechicle back to allen samuels Dodge Chrysler for the third time. You will find attached invoice from my last visit from the above case. Nothing has changed. Family life is at stake here every time we get behind the wheel of this vehicle this is what we have to worry about the gas pedal sticking to the floor again driving with is on your mind it's nota pleasant thought. Yet and still both times that we have taking a vehicle in to get a diagnostic and inspection of the problem and defect we told that they cannot duplicate the problem. Updated 10/18/18
The contact owns a 2016 Dodge Grand Caravan. On several occasions, while driving 40 mph, the accelerator pedal was depressed and the passing gear failed to accelerate. While the brake pedal was depressed and the vehicle was stopped, the engine continued to rev at a rapid speed. The contact had to keep pumping the brake pedal. Also, the electronic throttle control indicator illuminated. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
A D V E R T I S E M E N T S
- Kansasville , WI, USA