This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear sliding door locks. The locks on the vehicle have malfunctioned and makes it unsafe for passengers in the rear of the vehicle to exit in an emergency. The driver side door is stuck in the lock position and the door cannot be opened in any way rendering it useless. The actuator on the passenger side has mail functioned as well and cannot be locked/unlocked with the buttons in the vehicle or the fob. This seems to be very common in these vehicles and dodge needs to fix this issue. It is very unsafe as most minivans are purchased for families with children. Heaven forbid the vehicle is involved in a bad accident and the children cannot be removed because the doors are stuck in the locked position
I have a 2016 Dodge Grand Caravan and when I unlock the passenger side sliding door using the unlock button from the remote it makes a loud buzzing noise. Sounds like maybe a gear is grinding in the unlock mechanism.
My 2016 dgc started buzzing when ever you lock and unlock door. It started a month ago and now it drained my battery. Mechanic thinks it's related to the door. The cost to get it fixed is over $500, I'm a disabled vet I can't afford that, as well as there hundred of other people complaining of the same issue with the 2016
Rear sliding door suddenly became stuck in the locked position and I am unable to open the door in any way. This is causing my children to have to exit the van on the traffic side of the car. This would also leave my child trapped in the car should an emergency arise or an accident occur on the other side of the van.
Shortly after we bought our vehicle, when we would unlock the doors, the van made a loud buzzing sound. We had it checked with another warranty issue and they found nothing. Then, in December, the passenger side door stopped working and it was locked. It couldn't be unlocked or opened by any method. Last week, I scheduled it to be fixed at the dealer. Then the driver side sliding door also locked shut and it's unable to be opened. Dealer said it is the door actuators (covered under warranty). However, since the actuators went bad, the door cannot be opened. The doors must be opened to take for panels off to access/replace actuators. Therefore, they have to break door panels to access (not covered warranty part). Quick research online shows actuators going bad is very common on multiple years of Dodge Caravan. This is a major safety issue as it renders the passengers trapped inside the vehicle, which could be a problem in an emergency. I feel replacing the actuators should be a recall and should be done on all Caravan that have the party that has been shown to be an issue. This should not be warranty work after there is an issue on that specific vehicle.
- Morrow, OH, USA
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The driver side, rear sliding door on my 2016 Dodge Grand Caravan wheelchair van with 38,806 miles is locked shut. This happened on April 10, 2021. Cannot access the person in the wheelchair in the rear of the vehicle quickly in case of a medical emergency. This is a safety issue. This defect appears to afflict this Dodge van. The defect part is an electrical actuator that locks/unlocks the sliding doors.
Back passenger seat sliding door lock buzzes when unlocked from inside the vehicle, as well as with the key fob, while the vehicle is stationary. The assumption being made is that this is related to the electrical system. This vehicle only has 35,644 miles, thus this issue should bot be occurring. Nothing has been noted visually that would cause this noise when unlocking vehicle doors. Currently the door can be opened and closed. This door lock problem may be a safety concern in itself, or if this is an electrical issue, then there is a larger concern. It is evident that this has become a common issue with this vehicle based on research completed prior to filing this concern. The manufacturer should be held accountable for this defect in the door locking system, especially since this has been shown to be a common occurrence in the 2016 model. Thank you.
I've had nothing but problems with my 2016 Dodge Grand Caravan I had to replace the left side lifter for pentastar tick. Both driver side and passenger side doors don't always open manually or with remote and neither one locks anymore. Just had to have the transmission rebuilt, was driving van it suddenly stopped would not accelerate, luckily got off of the main road then had to be towed to garage. This van has cost me so much money out of pocket.
The contact owns a 2016 Dodge Grand Caravan. The contact stated while his fianc was driving at approximately 10 mph and stopped at a traffic light, the vehicle stalled but restarted. The check engine and traction control warning lights were illuminated. The contact called northside Chrysler Jeep Dodge, llc (812 northside dr, summersville, wv 26651, (304)712-2063) however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 105,000.
My 2016 Dodge Grand Caravan has 67,842 miles. I am the original owner. Loud buzzing sound every time I park 2016 Dodge Grand Caravan and press unlock to unlock doors. I was told it is the actuator. I was told actuator is $500 to $600 to fix. I was told this is common in 2016 Dodge Grand Caravan with 60,000 miles. NHTSA should classify this common actuator complaint on 2016 Dodge Grand Caravan with 60,000 miles as a recall.
Mileage now 41,000 miles. Vehicle parked. Driver's side rear door latch is stuck in locked position. The rear door cannot be opened by the remote, inside door buttons or manually. In the event of a crash involving the passenger side door, occupants are stuck in the rear. Potentially dangerous situation. This is the second failure of the same latch. It was replaced originally in Nov 2017 under warranty at 25,500 miles. Looking at other internet commentary, this is a known part failure and defect with potential to cause passenger harm. I feel Chrysler / Dodge should issue a recall to replace defective parts or as a minimum replaced failed lock actuators under a special warranty.
Faulty door lock actuator on both power sliding doors and have done nothing to provoke the issue just went out on a van that's 4 years old absolutely insane
My transmission is going out car goes into 5 RPM when only going 30-40 mph back seats don't unlock to fold away back sliding doors don't lock even after alarm is activated and have had a brake
The left passenger sliding door will not open electronically or manually. This is a major safety issue for passengers in middle and rear seats. It was repaired once by a shop. Right side passenger sliding door is making a buzzing noise, signaling that it may go next.
Passenger sliding door locks are failing. Make very loud buzzing noise when activated. Sounds like a wrong answer buzzer... and it is loud enough to startle passengers. One side seems to not unlock on first try. This happens anytime locks are activated to lock or unlock, both while moving and while stationary.
Driver side door lock actuator has faulted resulting loud buzz sound due to the electrical motor in actuator to not properly move. Fearful of a electrical short occurring especially since this where my 4yr old daughter has to sit. Also if the lock possibly goes completely out I'm fearful of 2 things 1. as my daughter sit by that door it at any moment becomes not locked allowing her to open while vehicle in operation 2. vehicle no longer locked while vehicle unattended allowing anyone acess it's been buying for awhile now have not received any safety recall information on this yet. Thank you
A D V E R T I S E M E N T S
- Bourbonnais, IL, USA