This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I brought my new Dodge Caravan at arrigo sawgrass Florida on August 2016. It currently has 72,000 miles, the warranty expired at 60,000 miles. I have done all required maintainance at there dealer, this vam has never given me problems before, and has only been seen by them. On April 7, it suddenly stopped working and it seem.to have transmission problems. I took it to the dealer and they informed me the transmission main pump broke and I need to.replace the transmission with a new on. Repair cost is $4884. This is unacceptable, as I brought it new, amd they are now offering 3yr 100,000 warranty if I do the job with them. Doing some.research on line I saw they had a recall for Dodge Caravan 2016-16V461000, S44. This recall.was effective for units until July 2016, this unit is from August 2016, so I'm pretty sure this is a manufacturer issue and they should be responsable regardless my warranty ended 12,000 miles ago. The vehicle can not be moved and I pay $584.81 monthly.
I've been having electrical problems since I got the van at some point while I'm driving all the gages would start flashing acting like it was trying to die some cases it did some cases it did not but when I stopped the dashboard had lost all power to it no ignition whatsoever I still had working radio headlights and everything else whenever I would park the car it could take up to an hour or more to get in the vehicle because it would not respond to the key fobs you would be sitting down minding your own business and then all the sudden it would work left me stranded trying to get to work my child to school and then last night while I was driving down the highway I started hearing a noise and then all a sudden the transmission started slipping revving up to 6000 RPM while I'm crossing over a bridge on a major highway barely was able to get across the bridge leaving me stranded in an unsafe part of town I ran a code scanner on the vehicle it shows code U0141 that was stored and P083B which is the transmission fluid pump and it never turn on a check engine light until I was less than a mile from the dealer after I had to drive to the dealer because the roadside assistance number I had I could not contact them. I do know that some of the vehicles were under recall I'm not sure if this one was and it was fixed or not but is not showing an active recall but it is not safe the images I shared I was actually driving forward and as you can see the lights came on and at 1 point it actually showed me as being in reverse it beeps and goes crazy
About 3700 miles the A/C stopped blowing cold air. Vehicle equipped with R134A. Put my gauges on vehicle way low add some stop leak w/leak detector. Found that the valve in rear A/C leaking. Around same time driver rear sliding door stopped unlocking and opening, the child lock lever moved by itself. So I moved it back to disable and that worked for about a weak. Then it started to make a noise like gears were jammed or rubbing together and then it just stopped. Dorr remains unlocked now w/no sound from actuator. Transmission seems to slip and lose power.
Error code P076A -- drive solenoid circuit short or open wire. Transmission stuck in first gear, gear shift indicator on dash (digit) not lit, as an indicator of the failure also. Check engine light on drive to garage was normal freeway traffic. I recall a little roughness in the shifting/engaging as I backed into the spot to park when I arrived. When I pulled out of the space (forward) the transmission was locked in first gear. Drove home at 15 mph about 7 miles distance. I am the original owner, purchased from the dealership. Contact information has never changed, I get lots of mail from the dealership, but have never been contacted for any recalls ( there have been 7) I have never received any notification (for instance -- recall S37 from June 2016 has never been mentioned and is still not remedied). The vehicle has been to the dealership for service multiple times since S37 was issued.
- Upper Arlington, OH, USA
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The contact owns a 2016 Dodge Grand Caravan. While driving approximately 70 mph, the transmission shifted into neutral on its own and the rpms increased to 7,000. The vehicle was coasted to the side of the road and shut off. The vehicle was restarted and driven to wilde Chrysler Jeep Dodge Ram South street (262-544-5400, located at 1710 wi-164, waukesha, wi 53186) where the technician updated the computer and stated that there were no other failures with the vehicle. The manufacturer stated that the vehicle was out of warranty and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 134,000.
Yesterday, I was driving straight ahead at 25mph on level city street with the vehicle in "drive." Suddenly the engine roared and revved up but the car did not accelerate - it was as if the transmission had somehow slipped into neutral. I took my foot off the gas, let the engine settle back, and cautiously applied power. The car behaved normally. However, after parking and running some errands, the same thing happened on my return trip home. I have not used the car since.
The contact owns a 2016 Dodge Grand Caravan. While driving approximately 45 mph, there was an abnormal sound emitting from the transmission. While making a right turn with the accelerator pedal depressed, the vehicle failed to respond. In addition, the check engine warning indicator illuminated and the vehicle failed to shift into gear. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission pump and torque converter needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 16V461000 (power train). A dealer and the manufacturer were not contacted. The approximate failure mileage was 76,000.
The vehicle is 2 years old I have owned for 7 months. I start the car it will not go into gear. I shut the car off the motor keeps running. Then it will go in gear and move by itself.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the transmission failed while taking off after, stopping at a drive thru restaurant. The contact would turn off and restart the vehicle but it made a grinding noise. The vehicle was towed to an independent mechanic where the failure was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The dealer and the manufacturer had not been contacted yet. The VIN was not available. The failure mileage was 67,000.
Transmission pump at about 20-30 mph the transmission does not shift smoothly or at 40mph it slips into neutral and revs to 4000 rpms but the speed does not increase.
This is what you get with Dodge!! - purchased my Dodge Grand Caravan less than 2 years ago and the transmition is gone less than 1,000 miles after the warranty. They will not be helping me at all.. listen to how they treat their customer's below!
While driving to work my wife noticed the van coasted to a traffic light while in drive. A loud whine could be heard when she accelerated passed the traffic light almost like a old power steering pump going bad. The van barely made it to the parking lot. That night we tried to see if the van was drivable going home. The same loud sound happened under acceleration the van would barely move again and when it finally caught it launched the van forward. Leaving the parking lot the van no longer would engage in drive and coasted to another parking lot that's where we had the van towed to the nearest dealer. The dealer installed a new transmission because the vehicle is still under warranty.
The transmission had zero known issues prior to this incident. The transmission began losing power and shifting aggressively. The transmission would shift into drive and move one out of every five attempts. The transmission in drive acted as though it was in neutral. Upon taking the vehicle to a shop it was discovered that a bulletin has been published about this issue yet no recall at this time. At one point the vehicle lost power going uphill and began to roll backwards. This issue poses a safety issue especially consider the problem developed from a known issue and inside 24 hours. Potentially related: NHTSA campaign number: 16V461000
At 60,500 miles while driving at 60mph the transmission lost hydraulic power and we were forced to get towed from the highway to a local aamco transmission repair shop. The vehicle was diagnosed as having no hydraulic pressure and the mechanic theorized that the hydraulic pump had ceased and was no longer providing adequate fluid to the gears. There is a recall 16V461000 that is for this specific problem, yet despite falling in the range of the recalled vehicles manufacturing dates, we were told that we had no recourse because our specific VIN number was not on the list. Right car, right model, right year, right manufacturing date range, exactly the same issue as the recall, and yet we are not on the list"? how is that possible" we were fortunate to be able to pull safely to the shoulder of the highway.
This vehicle was purchased with less than 2K miles on it and in the month timeframe I have had it, it has stalled 3 times on me. Once while driving on a busy road and twice in my driveway. The time on the busy road was when I was keeping up with traffic at about 40 miles per hour. The second and third time was when I was in my driveway and I had no sooner started the van that it shut off immediately. Both instances I have had 1/4 tank of gas. When towed to dealer, no codes came on so I was told there was no way to determine what went wrong with vehicle.
Beginning on 1/7/2017, 1) the check engine light went on while my wife was driving on the sob (135). 2) Dodge Grand Caravan 2016 shakes (bucks) between 25 mph - 30 mph. Today, 1/8/2017 1) I woke to the check engine light on 2) Dodge Grand Caravan 2016 shakes (bucks) between 25 mph - 30 mph. 3) I called Chrysler (1-800-853-1403) at 11:11 am 4) Chrysler says my VIN is not part of (Dodge Grand Caravan 2016) recall 5) I told Chrysler I will ride that bucking Dodge Grand Caravan 2016 all the way to Chrysler's dealer.
While driving on interstate rpms began jumping to 5 and 6 and the car was jerking. Pulled over and noticed transmission fluid leaking. There was no damage to the vehicle to cause this. We have had the car 3 weeks and haven't even made a payment yet because it is brand new. I've found research where other Dodge Caravan are having transmission issues and they are being recalled.
The contact owns a 2016 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 16V461000 (power train) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Dodge Grand Caravan. While driving 35 mph, there was an abnormal noise coming from the rear of the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer, but the contact was unsure about what part needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 16V461000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was unknown. Parts distribution disconnect.
- Philadelphia, PA, USA
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- Boca Raton, FL, USA