This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While pulling into a parking lot, the engine suddenly died with no indicator lights or warning of any kind. Steering locked up and brakes were not functional. Coasted to a stop in a stall and put the vehicle in park. Restarted it without incident but I'm afraid it will happen in much more dangerous conditions
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the traction control warning light had illuminated on the instrument panel at vehicle start-up. The contact stated that the remote start failed to operate and that the brake lights inadvertently remained illuminated. The contact took the vehicle to five star Chrysler Dodge Jeep Ram of warner robins (2817 watson blvd, warner robins, ga 31088) where she was informed that the hydraulic control unit and relay needed to be replaced. The manufacturer was notified of the failure and referred her NHTSA for assistance. The vehicle was repaired. The failure mileage was approximately 86,000.
While driving the entire vehicle including all functional systems simply shuts off. This has happened 2 times in the last 2 months. All systems are lost. Brakes, steering, engine, etc. There is no advanced waring or indications. There are no engine warning lights. The vehicle has been taken into the dealership twice to fix this malfunction with no success/progress. This is catastrophic failure because all vehicle controls are lost. Both times the vehicle was being driven. Once in the city and the other while on the highway.
As I drive it and put into stop on stop light. The break didn't engage. I had to step all the way out and it engage. It felt like I lost the brake fluid. But then after that.. when the green light went on.. the van just operated itself just fine. After few months.. the van starts out fine but cant be driven. As of now we managed to park it in businesses plaza. And the A/C feels like or sounds like acting up. And now, totally cant be driven.
Was driving on the highway in stop and go traffic when the vehicle died. The electrical system was still functional, but the brakes and the power steering were not working and the car appeared to be idling, but non-responsive. Was able to pull over and force the gear into park and turn the car off and when the vehicle turned on no warning lights were displayed.
- Pflugerville, TX, USA
Search CarComplaints.com for these popular complaint phrases...
Owned Dodge Grand Caravan rt 2016 one year sliding door on driver side stopped working from one day to next. Then driving down hill from freeway, brakes made a loud screeching sound and the whole van was shaking I thought I was gonna loose control I replace new brakes and drum its better but still shaky going down hill. After month of owning the car I could fill a lil misfire when I give a lil gas but just thought its an rt has power. Well recently my van been in the shop twice for the same problem check engine light came on shows its miss firing (ignition coils) and sparkplugs needed to be replaced. Well we replace all spark plugs and 1 ignition coil because the other coils were still good. Things were good and drove around for 3 weeks then check engine light comes again. Code still shows ignition coil need to be replace. This time replace all 6 ignition coil, guess what I just picked up my van today and 10 min of driving back home check engine light comes on again. Took it back to the mechanic it still miss firing ignition coils. I about ready to throw this van away. This van is only 3 years old how could it possibly have this much problems. In addition when I turn on my signal light on to go right or left my wipers will go off too.
The contact owns a 2016 Dodge Grand Caravan. While stopped at a red light and attempting to accelerate, the vehicle failed to move. The contact stated that the rpms increased and the vehicle hesitated. The contact also stated that the brake pedal failed to retract once it was released. Afterwards, the vehicle inadvertently accelerated to 55 mph. As a result, the contact had to place the gear shifter in neutral and depress the brake pedal to stop the vehicle. There were no warning indicators illuminated. The contact was able to pull the vehicle over to the side of the roadway safely. The manufacturer was notified of the failures and informed the contact that a tow would be provided. The manufacturer provided case number: [xxx]. the vehicle was towed to allen samuels Dodge Chrysler Jeep Ram (201 w loop 340, waco, tx 76712, (254) 848-6200) where it was awaiting diagnostic testing and repairs. The approximate failure mileage was 70,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). Consumer stated this was the second attempt taking my 2016 Dodge Grand Caravan to the dealership to find out why my gas pedal stuck to the floor of my vehicle. And vehicle tents accelerate and pick up speed, rpms revving up while driving. The issue and defect and mechanical issues still exist. I am scheduled for October 16th 2018. To take the vechicle back to allen samuels Dodge Chrysler for the third time. You will find attached invoice from my last visit from the above case. Nothing has changed. Family life is at stake here every time we get behind the wheel of this vehicle this is what we have to worry about the gas pedal sticking to the floor again driving with is on your mind it's nota pleasant thought. Yet and still both times that we have taking a vehicle in to get a diagnostic and inspection of the problem and defect we told that they cannot duplicate the problem. Updated 10/18/18
The contact owns a 2016 Dodge Grand Caravan. While driving approximately 65 mph, the contact detected an odor of hot brakes. The contact pulled the vehicle over and noticed that the odor was very strong around the rear driver's side brake assembly along with white smoke. The vehicle was taken to an independent mechanic where it was diagnosed that both rear rotors were very hot and the springs that release the emergency brakes were rusted out, which prevented the emergency brake from being released. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 11,000.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that when the brake pedal was depressed at various speeds, it went to the floorboard the vehicle was taken to the dealer where the technician informed that the vehicle was operating as designed. The manufacturer was not notified of the failure. The failure mileage was 1,900. Updated 05/31/17
I was driving at 2 or 3 mph in heavy traffic on a city street and the car accelerated when I touched the brake. Pressure on the brake pedal would not stop the vehicle and it crashed into the car ahead, pushing it into the second car ahead. Eventually the rpms dropped after the collision. Fault code showed headlamp module (tipm)
A D V E R T I S E M E N T S
- Spanish Fork, UT, USA