This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the rear passenger-??s side door failed to open. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear passenger-??s side door actuator to be replaced. The vehicle was repaired. The contact stated a year later, the rear driver-??s side door failed to open. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the rear driver-??s side door actuator to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Driver side sliding door is stuck in lock position and will not open. Opened fine and after a 20 minute car ride it was then stuck. I have reviewed several forums regarding this similar problem, and have seen countless reports on the name issue. Should there be an emergency of any sorts, the passengers in the back would not be able to get out safely.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door was inoperable and no longer operated as needed. There was no warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. The contact notified the manufacturer through facebook about the failure and was informed to take the vehicle to an authorized dealer. The vehicle was not repaired. The failure mileage was approximately 160,000.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side rear sliding door was defective and could not be opened manually nor with the key fob. The vehicle was not taken to a dealer for a diagnosis or to be repaired. The manufacturer was not made aware of the failure. The failure milage was 19,000.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the rear sliding doors were stuck in the locked position and failed to open with the key fob or manually. Also, there was an abnormal buzzing noise detected from the driver's side sliding door. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where grease was applied to the sliding door; however, the failure recurred within two days. The local dealer and manufacturer were not contacted. The failure mileage was 120,000.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the sliding middle door of the vehicle failed to open. The vehicle was taken to an independent mechanic where it was diagnosed that the door lock mechanism failed. The technician advised the contact to call the manufacturer to check for recalls. The contact was informed that she would need to pull the lock down and push in the unlock button at the same time to open the door. The vehicle was not repaired and was not taken to a dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,092.
The contact owns a 2016 Dodge Grand Caravan. The contact noticed that the rear driver's side sliding door failed to open and close electronically and manually. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the middle passenger side sliding door alarm buzzed all the time without warning. The vehicle was taken to direct Chrysler Dodge (276-521-2620, located at 495 w lee hwy, wytheville, va 24382) and the contact was informed to call NHTSA. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 51,000.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the rear driver's side sliding door seized in place. The vehicle was not diagnosed or repaired. Abernethy Chrysler Dodge Jeep Ram (located at 1442 E main St, lincolnton, nc 28092, (704) 732-1890) was contacted by phone and an appointment was scheduled to have the vehicle diagnosed, which was still pending. The manufacturer was not contacted. The approximate failure mileage was 63,000.
The contact owns a 2016 Dodge Grand Caravan. While driving 40 mph, the vehicle hesitated and the check engine warning indicator illuminated. The contact stated that the rear driver's side door made an abnormal noise, wires were exposed, and the rear passenger door did not open. The vehicle was taken to an independent mechanic who diagnosed that the coil and spark plugs needed to be replaced. The vehicle was not repaired. The manufacturer and dealer were not notified. The failure mileage was 60,000.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the rear driver's side sliding door failed to function properly. There were no warning indicators illuminated. The contact called conklin automotive at (785) 825-8271 (salina, ks 67401) and received a quote for the repairs. The parts that needed to be replaced were unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 65,625.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door failed to open or close electronically or manually. There were no warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 58821087. The contact was referred to the local dealer. The failure mileage was 39,100.
The contact owns a 2006 Dodge Grand Caravan. The contact stated that the driver's side sliding door did not open from outside of the vehicle. All the other doors operated properly. The contact made multiple attempts to open the door, but was unsuccessful. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 48,000.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the sliding driver's side door malfunctioned and would not open. Uftring Chrysler Dodge Jeep Ram (140 radio city dr, pekin, il 61554, (309) 340-4594) stated that they believed the locking mechanism was stuck and mentioned that the contact's warranty had expired. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 31,260.
Purchased in Aug 2018, in April 2019 both side doors would not open by any means tried. No recall according to Dodge but I have read many complaints on line and here. I consider this a safety hazard. I have my grandson in a car seat in the back and if there was an accident couldn't get him out.
A D V E R T I S E M E N T S
- Gretna, NE, USA