This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver-??s side sliding door had become defective and could not be opened from either the inside or the outside. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 110,000.
Both sliding doors will not unlock. Passengers have to exit either through the front passenger door, through the rear hatch or climb out the sliding door windows. This is a safety issue in an emergency. The driver side sliding door had the problem several months ago. The passenger side sliding door developed the problem today.
The contact owns a 2016 Dodge Grand Caravan. The contact stated upon exiting the vehicle, the driver-side rear sliding door would not unlock and open. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the door actuator needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door failed to unlatch or open as designed. The contact had not taken the vehicle to a dealer nor an independent mechanic to be diagnosed nor repaired. Neither the manufacturer nor the dealer were made aware of the failure. The approximate failure mileage was 120,000. The consumer stated the vehicle was taken to the dealer and it was determined the actuator failed. The manufacturer was contacted and did not offer any assistance due to the vehicle being out of warranty. The dealer explained the passenger side would fail soon.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door ceased in the closed/locked position. The contact was unable to unlock the door. The vehicle was taken to reedman toll Chrysler Dodge Jeep Ram of springfield (770 baltimore pike, springfield, pa 19064, (610) 544-5300) however, was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 70,000.
- Springfield, PA, USA
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The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vents would blow out hot air. The contact had to turn the indicator off in oder for the hot air to stop. The contact mentioned that the driver side sliding door opened while in motion with the door ajar indicator warning light illuminated. The vehicle was taken to the kolosso Chrysler Dodge Jeep Ram located at (2701 w college ave, appleton, wi 54914) where it was diagnosed and determined that the actuator and door latch failed and needed to be replaced. The vehicle was repaired several times however the failure recurred intermittently. The manufacturer was made aware of the failure. The failure mileage 18,205.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door failed to lock or unlock. There were no warning indicators illuminated. The vehicle was taken to rick hendrick Jeep Chrysler Dodge Ram Fiat (8333 rivers ave, North charleston, SC 29406, (843) 639-5475) where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired due to the price. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 69,633.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's door became inoperable without warning. The vehicle was taken to taler dallas Dodge Chrysler Jeep Ram (11550 lyndon B johnson fwy, dallas, tx, (214) 327-9361) where it was diagnosed that the driver's side door latch needed to be replaced. The latch was replaced, but the air bag warning indicator illuminated afterwards. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the sliding door failed to unlock. There were no warning indicators illuminated during the failure. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,500. The VIN was not available.
A D V E R T I S E M E N T S
- Huntington Beach, CA, USA