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9.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 19,850 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- not sure (2 reports)
windows / windshield problem
Helpful websites
- No one has added a helpful site for this 2015 Grand Caravan problem yet. Be the first!
A D V E R T I S E M E N T S
Took vehicle in to dealer, said they could not recreate the problem, spoke Customer Service, took vehicle back again to dealer, I was advised they would contact Technical Services & test would be run, to identify the sound. After sitting at the dealer for 2 1/2 hours, they said that they test drove the car, again could not recreate the condition and told me that is was standard for the vehicle to make loud noises and pull to the left in windy conditions. Well the dealer failed to test drive the car, but noted on Invoice they drove it 2 miles, and said Chrysler Service stated that was standard on wasn't and issue. Well the mileage was the exact miles as when I drove into the dealership, they did not drive the nor make any attempt to locate the problem. They said it was standard and nothing I could do. I ask about potential Risk with the Windshield creating such loud sounds, again said that was not a problem.
Upon arriving home, I called Pat in Customer Care/Service, she proceeded to ,give me the same old story, that it was standard.and nothing or no action would be taken. I truly regret buying this vehicle!!!!!
- barbara lthompson, Santa Clarita, CA, US