This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On three separate occasions during December 3019 and January 2020 while driving the vehicle shuts off, no warning lights before it happens or after. Lose of power and loss of braking. This has happen on the highway and on main roads. There was a recall up to the 2010 model for this same reason which contributed to the ignition and fob and tipm. It appears Dodge has not corrected this hazard. Took the vehicle to the dealership and they can not diagnosis the issue. This issue is going to get someone seriously injured or killed.
My car is regularly maintenanced by your dealership I also have a maintenance plan that I purchased that your dealer refused to honor. I purchased my car from Dodge dealership on reisterstown road in owings mills md 21117 in March 2015 approximately less than 24 months I began having trouble with my tires and was informed by Dodge that my vehicle was used and not brand new as I was expecting when I purchased it for 30,0000. Less than 48 years my engine gave up and has to be built from scratch putting my car value down and leaving me and my kids stranded for the holidays and my gps stopped working completely and now I need 4 new tires again. Your dealership sold me used tires and I contacted tire manufacturer and they said you need to replace tires through warranty but you refuse to do it. All you have to do is file a claim because yokohama tire manufacturer said tires should last 50-60K miles mine only last 30K I purchased new but you gave me used how does this happen on a brand new car? I took my car back to the dealer for repairs but, to date, the dealer has been unable to correct the problem. This problem substantially impairs both the use and value of my car. Therefore, if you and/or your dealer are unable to correct this problem in a "reasonable number of attempts" as that phrase is defined in Maryland's automotive warranty enforcement act (md. Code ann., com. Law II, 14-1502 (D) ), I will expect you to [repurchase or replace] the vehicle pursuant to 14-1502(C) of the act. To resolve the problem, I would appreciate my car replaced by a brand new vehicle comparable to the one I have now or the dealership to repurchase my car. This car has been unreliable and unsafe for me and my 4 kids. I look forward to your reply and a resolution to my problem
Need a recall issued! 2015 Dodge Grand Caravan with sliding door issues. Lock makes loud noise when trying to unlock. Sometimes it will not unlock or lock, causing the door to work incorrectly. This is a safety issue that multiple people have encountered. There is should be a recall on this locking mechanism.
For about a month the van's lock system to the doors would make a buzzing noise when you unlock or lock them. Since Friday, August 9th 2019, the back sliding door on the driver's side will not unlock. This could cause a hazard to someone in the back, that needed to get out of van in case of an emergency. This happens when the van is stopped, of course I would not try opening it, if vehicle was moving. This should be an automatic fix from the service department, because of safety due to passengers. Thank you!
- Cincinnati, OH, USA
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On 9-22-2018. My 2015 Dodge Grand Caravan drivers rear sliding door closed like normal. Then when I tryed unlocking and opening the door would do anything the lock mechanism on it doesn't do anything tryed manually unlocking it wouldn't unlock. The door just will not open...it was stationary in park.
The contact owns a 2015 Dodge Grand Caravan. The contact stated that the passenger side sliding door did not open manually or electronically. There were no warning indicators illuminated. The contact called clear lake Chrysler Jeep Dodge at 281-481-1000 (15711 gulf hwy, webster, tx 77598) and was informed that the actuator may need to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not provided. The failure mileage was approximately 71,500.
The contact owns a 2015 Dodge Grand Caravan. While the vehicle was stationary, the heater and defroster on the driver's side of the vehicle failed. Lakeshore Chrysler Plymouth Dodge in montague, Michigan was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact suggested that tsb: R62 regarding the actuator could be a possible cause of the failure. The failure mileage was 11,000. Updated 8/30/18
2015 Dodge Grand Caravan SXT air conditioner only works on one side other side blows out hot air no matter what cold setting its on only one side of the air blows out cold air and that's the drivers side passanger side is very hot
The contact owns a 2015 Dodge Grand Caravan. The contact stated that the vent control function failed to properly release the air conditioning or heating. When the vent, air conditioning, or heating function was activated, strong fumes emitted inside the vehicle, which affected the contact while driving. The vehicle was taken to the dealer more than twice. The dealer did not provide odor testing and was unable to replicate or diagnose the failure. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2015 Dodge Grand Caravan. While parked, the vehicle became engulfed in flames without warning. The contact was notified of the incident by the fire marshall, who later determined that the failure occurred due to a defective wiring harness. A police report was not filed. The vehicle was towed to a salvage yard and destroyed. The manufacturer was notified of the failure. The failure mileage was 4,000.
I got this car on January 17, 2015, I was not told it has not an alarm included, I assume that as air conditioning, alarm was included, on Feb 19 while my car was parked, a thief broke the back window, vandalizing the car body and stealing my prescription glasses. All people at work and friends asked what happen with the alarm, then I asked the dealer (Dodge at 321 front street in toronto) and after hesitations, they said it has not. I feel cheated, and today I am sure this is a flaw of the car, other issues is, those ventilation back windows are another big flaw, being manual in my car, they open from inside just pulling them, this is unbelieving, so this car has not any security at all. I don't understand how the car safety regulators allow the manufacturer come with a car with such huge flaws. Updated 4/14/16
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- Warrenville, IL, USA