This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2015 Dodge Dodge Grand Caravan was traveling home to St. Louis from Michigan. The car began to make a whining noise. My wife, who was driving, pulled off the interstate in Indianapolis. As she started driving on the local surface streets, the van began to lurch and behave erratically. She stopped completely and found an auto service center nearby to take it to. As she tried to get there, the engine would spin and the rpms would rise but the van would barely move. The service center did not work on transmissions so we had it towed to a transmission specialist. They determined that the transmission pump failed causing a loss of hydraulic pressure. The loss of pressure burned out the clutches which deteriorated and are present in the transmission fluid. Those issues created a number of waterfall issues with the gears in the transmission including gear ratio errors, skipping over 2nd gear, flare shifting into 3rd gear, and the transmission losing all engagement when it reaches operating temperature. In contacting Dodge/Chrysler, they informed me that there isn't an open recall for them to cover the $4,500 repair under despite the fact that this completely aligns with a prior recall on the 2015/2016 year Grand Caravans. Recall No. 16V461000, Automatic Transmission, where the transmission pump seizes, causing a lack of hydraulic pressure, and the vehicle loses motive power.
Our check engine light came on when we were coming down from the mountains. We took it to a mechanic who diagnosed it as a issue with the transmission pump. Now we are afraid to drive it and it is our only vehicle for our family of four. The mechanic quoted us nearly $5000 out of pocket to fix this issue since our vehicle is not included in the list of vins for another recall of this model.
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving the accelerator pedal was depressed however, the vehicle failed to accelerate. The vehicle revved up but, failed to shift into gear. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that the transmission had failed and needed to be repaired or replaced. The contact stated that the failure was related to NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 128,000.
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while driving at an unknown speed, there was a whining noise coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission pump needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The approximate failure mileage was 158,000.
- Lunenburg, MA, USA
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The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving 50 MPH, the transmission failed, and the vehicle would not properly accelerate almost causing a crash to occur with a semi-truck. The vehicle was towed to the local dealer who diagnosed that the transmission had failed due to a faulty transmission pump. The vehicle was towed to an independent mechanic who replaced the transmission and the failure was remedied. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in NHTSA Campaign Number: 16V461000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.
trans axle oil pump failure. transmission failed while in traffic. van would not move in forward or reverse. the problem was diagnosed by a dealer and found to be failure of the trans axle oil pump. transmission was replaced
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 80,000. The VIN was not available.
The contact owns a 2015 Dodge Grand Caravan. The contact stated while his wife was driving 40 mph, the vehicle started to hesitate. The contact stated that the powertrain control P0470 code was displayed. The driver was able to continue driving to her residence. The contact made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 88,289.
Got results back from the dealer on my grand caravan transmission pump. He said pump failed and burned up transmission. Now I need to replace the whole transmission thanks to dodge not covering all these vehicles with bad transmission pumps! This recall S44 should of been expanded to cover all vehicles from 2015 to2017 since I see a lot of people on the internet have the same problem and complaints. Dodge should be held liable for all these vehicles that need a new transmission due to the faulty pump!! Not just a select few that they deemed worthy of the recall! They cheated the people by not covering all these bad pumps!! Let-??s hold them accountable for it!!
Transmission pump failed while driving the vehicle causing me and my handicapped daughter to be stuck on highway. Was able to get vehicle off the road. Vehicle started to make a whining sound then when I had to stop for road construction it started to jerk forward while I was stopped with my foot in the brake. Then when I went to accelerate I had no power to move forward. Rpms would go to 4000 but vehicle would barely move. Once I was able to safely get off highway I had to call for a ride home. I hate to think if this would of happened while I was actually driving the vehicle on the busy highway and not stopped for road construction what might of happened to me and my daughter if someone would of rear ended us while my vehicle stopped moving in fast traffic! Got home and I searched for any recalls for my type of vehicle and I seen there was a recall for this problem and the recall number was s44. But when I put my vin number in it says my vehicle wasn-??t covered for this recall. Well obviously it should be covered because of the faulty transmission pump stranding me on the highway. This recall should be extended to more vehicles like mine. I have called Chrysler and I am awaiting any info from them wether they are going to pay for this. The vehicle is a 2015 but only has 56000 miles on it! No way this part should fail with that amount of low miles on it. It should be covered under the recall s44! Please let me know what I can do about this if they fail to cover me under this recall. While I-??m only assuming this is the problem with the vehicle due to recalls being issued for it I will be taking it to a garage to be fixed but would like to be reimbursed if this is the problem with my vehicle! Obviously the recall should of been extended to cover more vehicles than what it did. Once I have proper confirmation for the problem I will be refilling a complaint with all paper work to prove my claim if Chrysler doesn-??t pay to fix this!
The contact owns a 2015 Dodge Grand Caravan. The contact stated while driving at various speeds, there was a loud abnormal sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed however, nothing needed to be replaced. The contact wanted a second opinion so she took the vehicle to an independent mechanic where it was diagnosed with the transmission pump6V461 needing to be replaced. The contact then took the vehicle back to the dealer where they also confirmed that the transmission pump needed to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 1000 (Power Train). The manufacturer had been informed of the failure and informed the contact that the vehicle was not under recall. The failure mileage was approximately 60,942.
While driving and stopped at a stop light the vehicle starting shaking and would no longer engage in drive. No previous warning signs or issues with vehicle slipping gears. Stuck in the middle of street with 4 children. Diagnosed with faulty hydraulic pressure pump and transmission current recall s44 on same issue for same make, model, year and manufacturing date.
I was driving up a hill on a bridge and all of a sudden I loss power to my wheels of the van. I was almost rear ended by 3 different cars because I could not drive any further. I was left stranded in the middle of a bridge. I got the vehicle towed to a mechanic and the diagnosis was that the transmission pump inside the transmission had gone out. I was told that my exact year and vehicle fit a transmission pump recall for the exact issue. After calling Chrysler's recall hotline, they did a search of my VIN and sad that my VIN number did not match for a transmission recall. And they told me there's nothing they could do about it. After researching online I have found that the 2015 Dodge Caravan did have recalls for the transmission pump in 2016.the recall centre told me that it was VIN number specific on the recall and that mine was not going to be covered.
While driving my van, the RPM's would increase, but there was no power coming from the engine. I was unable to accelerate. I pulled over, tried to put the van in park, the engine shifted extremely rough before going into park. The auto body shop is quoting me for over $5,000 to repair the transmission.
The transmission of the Dodge Grand Caravan 2015. I checked the recall and the manufacturer only recalls the ones produced from 08/2015 to 2016. My car was produced in 02/0215 so it was not recalled. The transmission kept getting problem with the gear and shift. It also gave a code for P0740 tcc while it is just 80,000+ miles. I have been driving it for 4 months and the car heated up pretty bad with bad smell and shaking when speeding up. I took it to a shop and they said Dodge has problems with the transmission pump that feeds the torque converter, and also cause fail hydraulic pressure. This could be the reason for the damage of my torque converter. I don't know where and how I should report this to get it fixed because it makes no sense to me with w vehicle just turned 80,000 miles and has a failed transmission and causes shaking movement when speeding up which could be dangerous when I drive on a highway. Please contact the manufacturer to discuss for recall on these vehicles as well on transmission. They only do the ones produced after August, 2015 which does not cover enough vehicles. My car has that transmission problem (built on 02/2015). I also notice a lot of other 2015 Grand Caravan have the same problems with the transmission.
The transmission just died coming down a hill at a slow speed near my home on a city street. No previous noise or warning. No check engine light went on. I have 140,000 miles. Van is well maintained. Took to a local mechanic. Found metal in the pan.
Car purchased brand new March 2015. February 2021 at approximately 93,000 miles extensive oil leaking damage. Car is leaking oil from the oil filter housing unit including the gaskets around. At this point, the correct part is on back order from Chrysler, per the dealer where purchased the car, I am number 28,000 plus in the line to receive this part. There is no eta for when the part will be available. The van leaks when parked and in drive. I got an oil change end of December 2020 and was down to two quarts of oil in a month time and 1000 miles since oil change. The car is now un driveable and Chrysler is doing nothing to assist with getting a loaner vehicle.
Transmission went out when sitting at a stop light on an incline and almost rolled back into the car behind. The transmission pump failed and ruined transmission at 5 years and 2 months and only 81970 miles.
A D V E R T I S E M E N T S
- Saint Louis, MO, USA