This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Dodge Grand Caravan. The contact stated that while driving approximately 30 mph, the vehicle crashed the vehicle into the rear of a second vehicle. The contact indicated that during the crash, the front driver and passenger side air bags failed to deploy. The driver sustained injuries to the head, neck, and chest. The front passenger sustained injuries to the back and chest. The contact stated that both occupants required medical treatment. A police report was filed at the scene. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 2,800. Updated 3/12/15 updated 6/19/2015
The airbag light began going on intermittently, at mile 142, on day 3, of owning my brand new vehicle. I took it back to the dealership, and they reset the computer. The same night, the problem recurred. The dealer set up another appointment for me, on day 8 of ownership. That night, they called to advise me that the tipm was faulty, and that the part is on backorder. They have since put me in a rental car, and I don't know when the part will be in. I have now learned that there is a class action against Chrysler regarding this exact part. It causes many dangerous safety issues, not limited to airbag issues. I am extremely concerned for my family's safety, once I get my new car back. I am unconvinced that the new tipm will not continue to be a danger to us.
The airbag light began going on intermittently, at mile 142, on day 3, of owning my brand new vehicle. I took it back to the dealership, and they reset the computer. The same night, the problem recurred. The dealer set up another appointment for me, on day 8 of ownership. That night, they called to advise me that the tipm was faulty, and that the part is on backorder. They have since put me in a rental car, and I don't know when the part will be in. I have now learned that there is a class action against Chrysler regarding this exact part. It causes many dangerous safety issues, not limited to airbag issues. I am extremely concerned for my family's safety, once I get my new car back. I am unconvinced that the new tipm will not continue to be a danger to us.
- Denver, NC, USA
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- East Falmouth, MA, USA