This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I pulled out of a well lighted gas station at night and my instrument panel lights come on automatically so I assumed my headlights were also on.as I proceeded to rt 50 and made the right turn, it was pitch black except for the dash lights which were fully lit.the problem was I couldn't find the switch to turn on the headlights because with the headlights off, the switch wasn't illuminated. I was now in a serious panic. I was moving slow but couldn't see the road or where I was in the road! I finally came to a complete stop. I was afraid someone was going to hit me from behind. My wife and I could have been killed! I finally found the switch after about a minute. This has also been a problem while driving at dusk and the dash lights come on automatically and as it gets darker you don't realize your headlights aren't on. One time a friend was following us and called us on the cell phone to let us know our lights weren't on! note: We drove a 2000 Caravan for 14 years and knew to turn on the headlights when we couldn't see the instrument panel. Same with all my veichles before that. We've been conditioned, that's how it works.
I purchased the vehicle on 10-30-14 and took it to the dealer service dept. On 1-13-15 with the complaint the radio function / station /time display is so dim that it can not be readily be seen in daylight unless it happens to be shaded. On a bright sunny day, it is almost impossible to read it, even the time display is hard to read. I was surprised when the dealer told me it was normal. The safety issue is very clear to me. In order to even see the time, a driver has to take their eyes off the road and look at it for a longer than normal time. Same for seeing the radio function or station. Also a driver may shade the display with the right hand in order to see it. GM vehicles all have a bright clear display that can be seen in the strongest sunlight. I can say for sure that accidents are going to happen because people will be taking their eyes off the road and right hand off the wheel to see these radios. I consider this to be not only a major design defect, but a lack of common sense. Thanks
- Santa Teresa, NM, USA
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- Woolwich , ME, USA