This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving over 40 mph, suddenly brakes get spastic, they are trying to brake as I am driving on expressway. This problem wore out completely the brakes and calipers at 18000 miles. Got new brakes (Dodge regulation) and now same thing happened on expressway while driving over 45mph. I need to drive on X-ways.
I was in my car I had just pulled into the driveway which is on an incline, my car was in drive my foot was on the brake when your foot comes off of the break and you are in drive my car will roll backwards it is designed that way. On this particular day my car rolled forward I noticed it was rolling forward and I put the car in park as I put the car in park and was stepping on the brake the car made a high pitched noise and then the rpms revved up and up and the car accelerated forward as if I was pushing on the gas and in drive. The car would not let me get it out of park and it kept going forward accelerating into the house and garage over and over. I had to slam the gear shift and hit it over and over from park down into reverse which finally happened and then I was able to go backwards and stop hitting the garage. I turn the car off put the emergency brake on and got out of the car to see the damage. Pictures are below I have seen other forums and complaints that this vehicle year and make have done this on numerous occasions. If my little girls were in the car and this happened at a intersection, we would have been thrown into ongoing traffic seriously injured if not killed!! this is a known vehicle failure which has not been taken care of with proper recall precautions. This is a dangerous and life-threatening problem. My life matters and so do my childrens. Failure to act is murder.
Fuel line failure while merging onto major highway. This resulted in loss of acceleration and power steering on the highway. Vehicle coasted / rolled to the next available highway exit. Upon inspection of the engine compartment, I observed boiling liquid; vehicle was non-functional and had to be towed to dealer. Odb scanner reported it as a #2 cylinder failure. Prior to highway failure, van had problems with the check engine light resulting from a #2 cylinder misfire. Took the van to dealer and they did not find the correct problem, so paid twice for service. The first payment to fix resulted from the charge for inspection from the check engine light. Second charge resulted after needing to have the vehicle towed to the dealership, and after the dealer fixed the fuel line issue.
My 2014 Grand Caravan has been having issues with not starting. I may have to try 4 times before it will start. This was bad enough, but it has also left me sitting in very busy traffic 3 times in the last two weeks. The first time happened as I was exiting off the interstate. The car just went dead with no warning. I was able to restart and keep going. The second and third incidents happened yesterday. The first time it went dead yesterday was as I was pulling out of my driveway. I was completely on the road and was in the process of trying to accelerate. My car began to shake, all lights came on the panel, and the car was dead. The second time this happened yesterday, I was slowing down to stop at a red light on a very busy 4 lane highway. The car went dead with no warning. We took this car to the dealership to have it checked. They said there was nothing they could do because there was no code. I refuse to drive this car, that we've had less than a year, because I fear for my life and even more for my child's life. This needs to be fixed immediately.
- Chickamauga, GA, USA
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During traffic at roughly 10pm, the charge indicator light came on. Our vehicle all of a sudden started losing power on the freeway. By the time we got to the next exit, we were losing power with steering, causing us to crash into a fire hydrant. We were able to guide it into a parking spot before losing the rest of the electrical capabilities (windows, lights, etc.). my family was stuck in that desolate are with no way to charge our phone and two sleeping young children. After getting it towed, the vehicle ended up in the shop for a little under 3 weeks for repair to the collision that had occurred. The electrical checked good. The next day, the charging indicator light again went on after being on the road for roughly 18 miles. Thank goodness this time it all happened in the day and we were stuck in a better area. After checking good again at the collision center, the vehicle was transferred to the Dodge dealer for further diagnosis. This is when they finally pinpointed it was an alternator issue. Thankfully the vehicle is still under warranty.
The contact owns a 2014 Dodge Grand Caravan. When the horn was depressed, there was a two second delay before an audible noise was present. When the accelerator pedal was depressed, the vehicle did not immediately respond. The contact indicated that it took approximately two seconds for the vehicle to accelerate after depressing the pedal. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100.
This Dodge Grand Caravan 2014 was purchased on 5-2014. This van is a death trap. This needs investigation on the amount of people whom have died as a result of driving this van. This van has most likely been the cause of several accidents and deaths. Please look in to this. I am a experienced driver of over 35 years with knowledge of vehicles. This 2014 Dodge van should be taken off the streets. I can not express to you enough how horrid the problem is with this van. Simple story on March 21, 2015 while driving on to a very short ramp which leads to the highway with limited time to get in your slot or for those on it already, to make you a slot, I accelerated to needed speed to get a slot, once I was up to 70 mph I let off the gas pedal, the car continued to accelerate I was then not only in the thick of highway traffic traveling on I-70 but as well after stomping literally on the breaks twice the car RPM continued to raise I was soon going 90 mph against my will and instantly thought maybe it was the gas pedal stuck I clearly looked down and saw it was not stuck on a matt since my van had no matt in the front drivers side, and frantically started pulling the gas pedal upwards with my foot trying to unstick it which it was not stuck I then stomped on the breaks again panicking at this time as not only coming upon the car in front still going near 95 mph and accelerating but there was no open slot to escape around any cars, I tried 4-5 times more to lift the pedal with my foot it wouldn't slow, I then threw car into neutral and slowed it down and drifted it off the ramp exit 295. I then turned it off at stop sign and restarted it terrified, and went home slow not over 30 mph. I sincerely believe that there have been multiple deaths and accidents from this that was never reported.
I was driving down a freeway bridge changing lanes with little traffic to inside walled lane around a slight turn, when the van felt like it lost traction in the front right ;and slightly sped up.I drove along the edge of the wall, safely trying to reduce speed and pull off the freeway. Luckily I managed to only glance and scrape the wall caused mild body damage ;deep scraps and dents.when I pulled off the freeway, I had a trashed front right tire, half a rim and extensive steering component damage.I think it is possible the tire was low, with no indication of it, but what scared me was the acceleration increase of up to 10+ mph.the road there just in that area was dark and I thought I might have had run over something that caused rt front wheel to lose ground contact, ;I.e a truck retread or a rolled up carpet, but the police found nothing in the roadway, the temp was in the high 30's, no ice......water and I had $6500 in damage.I have basic steel rims, plastic caps.
Using cruise control: Upon hitting resume, vehicle accelerated rapidly to about 10 mph more that the expected recent cruise speed, then cruise control shut off. When I turned cruise back on, the light indicated it was active, but pressing the set button made the cruise turn back off. Only after turning off the engine completely could I get cruise to work again, but once again, upon using the resume button, rapid acceleration to at least 10mph more that last cruise speed, then cruise shut down. Vehicle is currently at dealer for diagnostics. And they just reported that they can not duplicate the problem, nor do they have a solution. I asked them to contact Chrysler engineers to see if there was a suggestion, because I do not want to go through another scary unexpected acceleration episode again. Nor do I want to have to drive from Indiana to South Carolina with benefit of cruise control again. Another symptom is that the dte display failed to drop below 40 after the gas fuel light came on - in fact, the farther I drove with the fuel light on, the dte even advanced to 41 and 42! almost ran out of fuel because I was relying on the dte display.
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- Woolwich , ME, USA