This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our 2014 Dodge Grand Caravan has the same exact issues as 2011-2013 models with the misfire on cylinder 2 or multiple cylinders, as well as the engine ticking. We have tried to pursue this problem with Chrysler via our local Dodge dealership. They say it is a mere coincidence. We feel that it is a continuation of the same problem into the new model year, and that their supposed fix for this problem is not what they thought it would be. The engine light came on within hours of purchasing it from a reputable used car dealership. Returned to dealer, they read the code, said it was probably just a fluke, and reset it. A couple hours later it came back on. Brought it back to the dealership. They tried the "easy" fixes (spark plugs, wires, coil) and the engine continued to throw the same code. They brought it to a regular Dodge dealership, where they cleaned the injectors, said the problem was solved and sent us on our way. Within hours it threw the same code. Called the dealership, but they did not respond. We lived 8 hours away, and were halfway home at that point. So we tried to pursue it with our local dealership, and they are saying it is just a coincidence. We have done extensive research, both before and after purchasing the vehicle, and intentionally avoided the 11-13 models because of this exact problem. Now we realize we should have bought one of those model years because Dodge will correct their problem. However, not enough complaints have been made about the 14S to get them to own up to the continued problem and offer a repair. All we got from the local dealership was a quote for $2500 to fix this problem. Our research has turned up several other 2014 vehicles with the same pentastar engine (not necessarily Grand Caravan) that are having the same issue. Dodge extended the warranty for 11-13 to 150,000 due to this exact same problem. They should include 2014.
Mil light came on. Had oil changed & checked. Mil did not turn off. TPMS light came on. Checked tires. TPMS light did not turn off. ESC light came on. Vehicle got stuck in park several times. Got vehicle out of park and drove home. Vehicle was parked for a few days. Tried to start. Dead battery. Charged battery and started vehicle. Vehicle would not turn off even with ignition key removed. Vehicle overheated to max temperature on gauge, began to steam and spilled a lot of coolant. Very afraid vehicle would catch fire. Called aaa and tow truck driver located and removed fuse to shut down running vehicle. Had vehicle towed to Chrysler Dodge dealership. After a week still have not heard from dealership service department or Chrysler. The vehicle being stuck with the engine running even with ignition key removed and subsequent rapid overheating and loss of coolant presented an extremely dangerous situation with the strong potential for a vehicle fire. The TPMS light malfunction leaves the driver unable to determine if there really is an underinflated tire and/or tires. The ESC light malfunction leaves the driver unable to use this function for improved the vehicle's traction in vatious situations.
My 2014 Grand Caravan has been having issues with not starting. I may have to try 4 times before it will start. This was bad enough, but it has also left me sitting in very busy traffic 3 times in the last two weeks. The first time happened as I was exiting off the interstate. The car just went dead with no warning. I was able to restart and keep going. The second and third incidents happened yesterday. The first time it went dead yesterday was as I was pulling out of my driveway. I was completely on the road and was in the process of trying to accelerate. My car began to shake, all lights came on the panel, and the car was dead. The second time this happened yesterday, I was slowing down to stop at a red light on a very busy 4 lane highway. The car went dead with no warning. We took this car to the dealership to have it checked. They said there was nothing they could do because there was no code. I refuse to drive this car, that we've had less than a year, because I fear for my life and even more for my child's life. This needs to be fixed immediately.
While slowing down to enter a parking lot, the car engine stopped. The power steering went as did the brakes. I put it into neutral and started the car. Since then it has randomly stopped at low speed dozens of times, slowing for a red light or entering a park lot. The car has been to the shop 6 times. 3 different electronic modules have been replaced. It still stalls out.
We purchased the vehicle on 9/27/15. On 10/3/14 while driving 70 mph on the interstate the vehicle died and shook violently. All system indicator lights flashed randomly. 10/4/14 the vehicle died while at a stop sign. 5/6/15 the vehicle died while at a stop sign. 5/10/15 the battery light appeared for 2 hours.
- Sikeston, MO, USA
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As I was at a stop my car stalled. Then started bogging real bad as if it was running on 4 cylinders. Had it towed to the dealer and the check engine light was flashing. They put it on the machine and said it was fine. 2 weeks later the same thing has happened and they are telling me they can not diagnose the problem.
The contact owns a 2014 Dodge Grand Caravan. The contact stated that while driving up a hill at 5 mph, the electronic stability control warning light illuminated. In addition, the engine stalled and the vehicle rolled backwards. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,000. Updated 9/21/2017
Engine oil capacity is listed as 6 quarts (us) in multiple sources, however after draining and refilling engine on a level surface with 6 quarts, the dipstick reading showed at min level. After adding an additional 1/2 quart, the level reached the full mark. Most vehicle dipsticks are designed such that the amount of oil required to raise the level from min to max is 1 quart. There is no indication on the dipstick to indicate either way. This might also explain why my dealer overfilled the crankcase when I had them perform a previous oil change. Underfilling as well as overfilling the oil can result in premature engine wear and failure, as per manufacturers own literature and as such may constitute a potential safety hazard. A tsb should be issued to specify the correct capacity (6.5qts? unless dipstick markings are wrong) and also to explain the dipstick markings, assuming the current design is correct.
I came out of my house on Friday morning (09/26/2014) to find my van parked in my carport with the engine running. Apparently my car had started the engine and ran for about 20 minutes by itself with no human interaction, this is strange because I do not have a remote starter and it does not have the ability to start on its own. As I approached the car I could see that there was no key in the ignition and that the doors were still locked. I have 2 key fobs, both were in my possession, and using one of the key fobs I was able to unlock the drivers door. There was no sign of forced entry, I am the only one living at my residence and no one else had access to the car keys. I found the ignition switch was in the off position so I inserted the key fob and turned it to the on position an back to the off position several times but the engine continued running. I called the dealership that sold me the vehicle and talked with 2 different service technicians but neither one could offer an explanation. They asked me to bring the vehicle in for service, which I did and I am currently waiting on the disposition. After I got off the phone with the service technician the car stopped running and I was then able to use the key fob to turn on the ignition and to start and stop the vehicle normally. I have owned the van about 3 months and prior to this event I noticed that my power door locks were open sometimes after I had left the car locked. Up until this incident I had assumed that I accidently mashed the unlock button on my key fob while it was in my pants pocket, but now I am not so sure.
The contact owns a 2014 Dodge Grand Caravan. The contact stated that after stopping at a stop sign, the vehicle stalled. The vehicle was restarted and functioned normally. The problem recurred on seven occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,972.
I was driving down the road and without warning, multiple warning lights appeared on the dash/warning alarms sounded. I immediately lost brakes and power steering. The vehicle did nothing when pushing on gas or brake. I was able to pull off the road and slow the vehicle to a stop. I turned it off and then was unable to start the van. It would not turn over, not even to roll up the windows. The van sat approximately 45 minutes while waiting for a tow. After that time, I was able to restart the van. The malfunction indicator light remained on after starting the van. I was able to safely drive the vehicle 5 miles to the closest dealership without the problem happening again.
Engine has cut off nine times leaving no power brakes or steering. Vehicle has accelerated four times. Dealership cannot find a problem. Engine idles very rough.
We were driving 55mph on route 100 in Maryland when the driver's knee bumped the key and the ignition moved into the off position. The engine turned off. The car lost power steering and brakes. We tried to restart the car while it was still in motion but it did not restore the power brakes or power steering. We pulled over and put it in park and turned off the ignition. We restarted the vehicle successfully. We then reproduced the event by bumping the driver's knee into the key again while parked, with the same results. This was a rental van from enterprise rental car in columbia, md.
The contact owns a 2014 Dodge Grand Caravan. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 16,000.
I was driving this brand new rental van on a 4-lane state highway. I'd been on the road less than an hour when I engaged the cruise control. The van was in cruise mode for at most a couple of minutes when I sensed the van slowing. I looked down to see the tachometer at zero; I realized its engine had turned off. Very fortunately for me, there were no other vehicles close by me. I was able to cruise to the shoulder and come to a stop. I'm not 100% sure, but I believe all of the vehicle's power was off (for example, I don't think I had power steering anymore). I put the vehicle in park, restarted the ignition, and decided to continue on my trip. I ended up putting just over 1,000 miles on it over the next 7 days, and the incident didn't happen again. During that time, I waited probably for another 400 miles before I risked trying the cruise control again (again, when no vehicles were nearby); no problems again. Yet, this definitely could have been an accident-inducing defect had I been in traffic in which the uncontrolled decrease in speed could have been dangerous. This is of course a Chrysler product, not a GM, my experience was strikingly similar to some of the stories I've heard / read about people driving cobalts. I did report this incident to the (alamo) rental car guy when I returned the vehicle. But again, after reading about the cobalt ignition problems over the last couple of weeks, I felt compelled to report this to NHTSA.
A D V E R T I S E M E N T S
- Ishpeming, MI, USA