This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver's-side, rear-passenger sliding door in stuck in locked position. It is available for inspection. Without the use of this door passengers can be trapped in the van during an emergency. There are many others with this problem a simple search online can confirm it.(this page alone is evidence this is and has been a persistent issue: [XXX] ) No it has not been inspected by manufacturer, police, insurance representatives or others. There were no warning signs when this issue appeared. It first appeared November of 2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Front seat passenger headrest has deployed. Vehicle was not in an accident. Don-??t know when it happened. I noticed it when a friend was getting in the car. Who is responsible for this one? And I am afraid the driver headrest will deploy when I am driving.
It is unknown at this time what is wrong with the vehicle. The problem started two weeks ago. Initially after driving sustained highway speeds, the van will hesitate to brake when driving through town. When approaching a stop it would stutter to a stop and then stutter to drive again when pressing the gas, the delay was about 2-3 seconds. In two weeks time with approximately 200 miles driven, it started stalling at stops. Once at a traffic light and also at a stop sign. These incidents happened in the same day and since then, it had not been driven due to it being a major safety concern. It has been taken to an auto shop that has run the full diagnostics on it and the computer system is not catching any issues, there are no lights are on the dash. After the engine stalls, it runs if it is turned off and back on again. The brakes, rotors, and tires were replaced when I started noticing that there was an issue with stopping, I figured the problem was that they needed replaced since I have owned the vehicle 2 years and it hadn-??t been done since I purchased the van. March 17 was the date it stalled twice and it was the only time the engine stalled in the past two weeks.
Ignition problems the vehicle would not start I had to have roadside come jump my vehicle off. After letting the vehicle run for about 30 minutes I shut it off and waited a minute and it started up fine. After about 3 hours of sitting I went out to the vehicle and it wouldn't start. I had to put It in neutral and it tried starting until it ran out. After turning the wheel and playing with the key it finally cranked over. I know there have been recalls regarding the tpim. It is available for inspection upon request.
The 2013 Dodge Grand Caravan side door locks malfunctioned. While they were unlocked one side would not open causing potential safety concern if in an accident. The other side would not lock even when lock is activated. I took the door panels off and was able to free the stuck lock but now both door actuators make a buzzing sound and i am afraid of failure again. I also sometimes transport my elderly parents who would have difficulty getting out if it malfunctioned. I have not taken to a shop yet but will have to get it fixed. There is a 15 year 150,000 mile warranty extension on the 2015-2017 years but not prior with same actuator. My vehicle only has 140,000 miles and should be covered but is not. There were no signs of the issue before it happened.
- Washington, MO, USA
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A gear part was found within the Transmission when the transmission pan was removed. The Vehicle did not give any warning signs or any faulty messages of the part that was broken. The car dealer then proceeded to flush the transmission which caused the transmission to fail completely. This is due to the fact that there was not a transmission fault error displayed on the panel to indicate a problem or concern. The dealer also stated that after flushing the transmission, the service technician test drove it and confirmed that it was shifting correctly. When I paid and drove it off the lot, the car buckled, stopped in the middle of traffic, and I was unable to drive it at that moment, and was not able to reverse. This caused a safety issue that was unnecessary not only for me but other drivers on the road. After pushing it to the side of the road, I managed to re-start it several times, and managed to take it to a professional Transmission service center called Miramar Transmission and they determined that there was a problem, and the engine light should have come on indicating that there was a problem. The dealer that did not help but actually helped to exacerbate the problem (Pedder in Poway, CA) should not have flushed it with the knowledge that a gear was the known culprit or defect. It is a known fact to NEVER FLUSH a transmission with known internal issues.
The vehicle accelerates starting at 35mp, but usually, at 40 mph, the vehicle will not start: the vehicle starts after several jump starts, and the vehicle cuts off in mid-drive while doing any speed above 30mph. THIS HAPPENS EVERY TIME I TRY TO START THE VEHICLE. THIS HAS HAPPENED EVERY DAY SINCE 10/06/2022, WHEN I LEASED THIS VEHICLE.
The passenger-side sliding back door does not work properly all of the time. It closes and the back of the door is protruding from the side. The door requires several times to close for example: slide door closed, notice the protrusion, pull the handle and the door back toward the back of the van, pull the handle outward, it starts to close and again does not latch. Sometimes it takes one repeat, sometimes several and sometimes it will close immediately. If it doesn't close, I have to look at the door closure indicator on the dashboard. The other day I did not notice and a state patrol officer keep pointing at me with strange gestures until I figured out my front-seat passenger did not get the door to latch. The drive-side door does not have the problem.
In August 2022, my 2013 Dodge Grand Caravan began having a hard time starting; the engine would not turn over. It took 2-4 times of inserting the key fob and trying to start the van. I took it to O'Rielly's where they checked the battery. It was bad, so I had it replaced. Sunday, Sept. 18, 2022, my van began having the same issue. At lunch today, I tried to start the van. It turned over, but immediately died. I took out the key fob and attempted to start the van again. It turned over. Leaving work this afternoon, I had to try 2 times to get the engine to turn over, but it immediately died. The third time it would not turn over. The fourth time, it turned over, so I pressed the gas pedal to keep it from dieing. This evening after the van had cooled down I went out to see if it would start. I tried 6 times and the engine never would turn over. There have also been multiple occasions where the van will idle low while waiting at a stoplight or for a train. I researched recalls and found that there is a P54 recall for the fuel pump relay for 2013 Dodge Grand Caravans, however my VIN is not part of the recall.
As of March 2022, the van has shut down while driving on the interstate. The steering wheel, brakes and vehicle become hard to use. The van will slow quickly and has come close to causing an accident on multiple occasions. When along the side of the road, its then a challenge to get the van to start. It will crank with no fire. This has occured over 10x and is occurring more frequently with time. Along with the shut down I have had issues with the vehicle not starting. It will crank with no fire. Several mechanics have replaced and wormed on the vehicle with no luck to the conclusion. Things changed: TIPM, engine computer, fuel pump, starter. I purchased this vehicle jan 2 2022.
Over the time we have owned this vehicle the sliding side doors have stopped working & then started. Recently both doors lost power completely. I have read that this is a very common problem with these Vans but the doors when power is lost can not be opened at all from the inside making the passengers crawl out the windows, front doors, or back hatch. If this were a fire, wreck, or emergency this would be a death trap. When calling dealerships to attempt to find a fix or help we have been told time and time again that this is a common problem in these vans.
Every time upon exiting the vehicle there is a loud, annoying buzzing sound that happens. We use the vehicle for deliveries and the noise is driving all of our employees crazy, it's extremely agitating. We looked online and found that it is the door lock actuator that seems to be the problem, but the price to fix it is around $650. We may have decided against buying the vehicle if we knew that this was an issue and was so expensive to fix, it's slowly driving us all crazy.
Vehicle stops running without warning at random times while driving. Power steering and brakes stop working and vehicle is difficult to control, or to pull off the road to a safe location. Have not had it looked at by a mechanic yet. Car is sitting because it-??s too dangerous to drive.
My vehicles automatic locks are malfunctioing. Passenger back sliding door does not lock at all. Drivers side sliding back door does not open because its stuck in loxked position. Drivers side window geys stuck open.
My drivers side rear sliding door will not unlocked manually or with the key fob or with the unlock button in the van. So this door will not open at all. It's stuck shut. Also when I press the unlock button inside the van and on the fob it makes a loud buzzing noise. This happened last evening after I had loaded my kids in the car to go home and parked in the driveway. I was unable to get my 1 year old out of her car seat from the rear drivers side sliding door. This is definitely a safety hazzard. What if that was the only way out of the vehicle due to an accident. We would be trapped.
A D V E R T I S E M E N T S
- Chesapeake, VA, USA