The contact owns a 2013 Dodge Grand Caravan. The contact stated that the vehicle failed to start-up after multiple attempts. The contact had the battery replaced; however, the failure continued. The contact then took the vehicle to an independent mechanic where the alternator and fuel pump were replaced. The contact was then alerted by her grandchildren that an abnormal fuel odor was coming from the back seat of vehicle. The vehicle was taken to another independent mechanic who referred her to a dealer for assistance. An appointment was made for the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 112,000. The VIN was not available.

- Huntsville, AL, USA

The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 50 mph, the vehicle lost motive power and stalled without warning. The contact coasted the vehicle off the roadway. The vehicle was restarted after approximately 15 minutes, and operated as intended. The contact however decided to have the vehicle towed to an independent mechanic to be diagnosed. The mechanic determined that the fuel pump relay failed and needed to be replaced. The vehicle was not repaired and the failure recurred. Antwerpen Dodge Ram (5717 baltimore national pike, catonsville, md 21228) was contacted and confirmed that there were no recalls associated with the VIN. The manufacturer was made aware of the failure. The failure mileage 106,000.

- Cattonsville, MD, USA