This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Grand Caravan. While accelerating, the engine seized. The contact had a scanner that diagnosed that engine cylinder number two had rust particles and the number four cylinder misfired. The number six cylinder had no issues. The engine was a pintastar 3.6 liter, which failed in past vehicles of the same model. The manufacturer extended the warranty up to 100,000 miles. Neesen Chrysler Dodge Jeep Ram (2151 N us, us-77, kingsville, tx 78363, (361) 516-001) was contacted and informed the contact that the vehicle was included in the extended warranty. The failure mileage was 85,000.
The contact owns a 2013 Dodge Grand Caravan. While driving at an unknown speed, the check engine indicator illuminated. The vehicle was taken to kearny mesa Chrysler Dodge Jeep Ram (8010 balboa ave, san diego, ca 92111, (858) 560-7100) where it was diagnosed that the cylinder head was damaged. The vehicle was not under warranty and the manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 86,000.
The contact owns a 2013 Dodge Grand Caravan. While the vehicle was idling, the engine misfired. As a result, the rpms decreased and the vehicle vibrated and shuddered. On some occasions, the vehicle shut off completely. The vehicle was restarted, but the failure continued. The contact stated that the check engine indicator was illuminated. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was unknown.
The cooling system started a leak near the firewall where are the metal tubing connects 2 each Y plastic connectors. It is one solid piece that wraps around the top of the engine and factory price is $185 no third party available. After inspecting the Y connectors they are made of very very thin ABS plastic. At 125000 miles had to replace it twice within 50000 miles the second time I used 2 each brass tee connectors with additional 5/8 heater hose and spliced it together for a better stronger connection. This has made the fourth high pressure leak I've had and 60,000 miles.
- Ft Worth, TX, USA
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The 2013 Dodge Grand Caravan SXT gets stuck in a low gear revving the rpms to 4,000-5,000 rpms while going at low speeds. This has occurred every week since purchase of the vehicle, anywhere from1-3 times a day; it is rare to go a day without the car getting stuck in low gear. This occurs when the car is started and as I pull out. The transmission has been replaced, the battery has been replaced twice and the car has stalled twice. Within the two years of owning the vehicle, it has been in to be repaired 10 times. I purchased the vehicle in 2017 and own it to current date in 2019. I have had three different repair shops attempt to resolve the issue and none of them can. The car still gets stuck in low gear and the rpms rev to 4,000-5,000. This car has a defective transmission and more than likely is part of the defective issues with the tipm, totally integrated power module. (NHTSA action #DP14004)
The contact owns a 2013 Dodge Grand Caravan. While driving, the vehicle stalled without warning. The contact was able to coast the vehicle on ice and snow to the side of the road and powered off the engine no power to steer no lights to warn other drivers. The vehicle was restarted and was able to drive normally. The vehicle was taken to lochmandy motors Dodge Chrysler Jeep (located at 920 N nappanee St, elkhart, in 46514, (866) 980-3609) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired and the failure recurred numerous times. The manufacturer was not notified of the failures. The approximate failure mileage was 85,665.
Catalytic converter went out less than a month after I brought this vehicle at only 98K miles. Check engine light on couldn't get van inspected. Now the flywheel is cracked and that's going to cost me another $530. I can't find any recalls but seems like a lot is wrong with this van and everything is so [xxx] expensive. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The van turns of while I'm driving, no warning, nothing lit up on the dash, just shuts off! after sitting awhile it will finally restart. However to be driving and have it shut off is dangerous!
The engine turns off while driving with no warning. It cranks after that, but doesn't start until 20 minutes or so after the shutoff. It's happened 4 times so far: 4/18/2017 at 42,770 miles, 11/15/2017 at 49,000, 6/25/2018 at 53,200, and 8/8/2018 at 54,650. The 1st and 3rd times the car was making, or had just completed, an extended hill climb on city streets and the gas tank level was relatively low. The 2nd and 4th times the car was on the highway on level terrain with a 3/4 to full gas tank. After 1st occurrence, towed to local shop and he could find no error code in the car's computer. Then drove it to dealer and he kept it overnight. Dealer agreed that there were no codes but said that restart could have erased them. He said that he could not make it happen in his shop and, therefore, could not diagnose the problem. For subsequent shutoffs we just waited the 20 minutes, restarted and drove off hoping it would not recur. Luckily, we were able to pull off to the shoulder with no incident. We now drive only in the right-hand lane and try to avoid highways and long-distance trips. The car is unreliable and dangerous.
Van just reached 100K miles and has been maintained & serviced & all of a sudden it has started shutting off while driving, no warning, no lights, just shuts off while driving. This is extremely dangerous & appears to be either the ignition module or computer neither of which have recalls for this year despite the same problems with previous model years.
The vehicle intermittently experiences interruption to fuel delivery (?) on the street, highway, and freeway at various speeds. This typically happens when accelerating. The van will be accelerating smoothly and then, suddenly, lose power and act like it is going to stall completely. It will cough and lurch and then resume accelerating. On three occasions it has stopped accelerating entirely, forcing my son and I to coast to the side of the road, during rush hour traffic, without power steering or brakes, and wait until it is ready to resume acceleration. The fuel pump was tested and is fully functional, and the transmission was replaced a year ago. Additionally, during the time periods when it is exhibiting this behavior, it also fails to start on the first attempt. The ignition will crank continuously, the battery has power, but the engine will not engage. This has been a temporary/intermittent issue that would 'vanish' on repeated attempts. Today it will not start at all, leaving us stranded once again. The last time it refused to start entirely we were at a rest area in northern Arizona in 124 degree heat for hours. This is incredibly dangerous and mechanics have told me that it is known to be the tipm, which is faulty. If this part is known to be faulty, why is it not recalled?
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the vehicle failed to accelerate above 25 mph on numerous occasions. The vehicle was taken to egolf Ford of brevard (1235 asheville hwy, brevard, nc 28712, (828) 884-4151), but the cause of the failure could not be determined. The dealer did not test drive the vehicle after it was serviced more than four times. The contact stated that diagnostic testing found 10 failure codes which had not been remedied. In addition, the check engine indicator intermittently flashed. The vehicle was towed to skyland auto group (255 smokey park highway, asheville, nc 28806, 828-667-5213) where it was diagnosed that the failure was associated with a factory failure on some vehicles in which the bolts had not been torqued properly. The contact stated that diagnostic testing found ten failure codes, which had not been remedied. The manufacturer issued bulletin number: S1618000050 on November 15, 2016. The vehicle had not been repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 89,215. The VIN was not available.
The car engine stopped working while I was driving in the road. Then it would start after I crank the key. I also noted that some days it would not start when cold. Contacted dealer and they said if the engine light is not one they can't diagnose the problem. After searching the internet it looks like my car has a fuel pump relay issue/timp. We don't feel safe driving the car as it was very scary to stop without warning in the road or hwy. This issue happened before about 6 month ago and the dealer changed the transmission torque. The latest happened last week
Car stalls unexpectedly while driving. The engine stops and there is a complete loss of power. Power steering fails and it is difficult to manouver vehicle. I can successfully restart the vehicle by either stopping the car, shifting into park, and restarting by turning the key, or shifting into neutral while the car is still in motion, then turning the key to restart, and then shifting back into drive. This has happened at least 10 times on the freeway going at freeway speeds over the past year, and dmore than 50 times on surface streets. Often this happens when hitting a bump in the road, but sometimes there isn't an obvious cause. Once while driving on a bumpy dirt road it repeatedly stalled, but when I held the key in place, it stopped stalling. We had the dealer look at it and they couldn't find any problems. We replaced the key thinking that might help, and it seemed to for a few months, but now the problem is worse than ever, stalling at least several times a week. In the past several months the car almost always won't start on the initial key turn. I have to hold it in start position for several seconds longer than normal, and I have to give it some gas and rev the engine for it to start. Having the car stall at any point while driving is frightening, but when this has happened on the highway, it is terrifying and horribly dangerous for me, my family, and other vehicles around me.
The van randomly and with no warning loses power steering and locks the gas pedal so it cannot be pressed while driving around 25-35 mph. Putting the van in park and restarting the car fixes the problem. This has happened at least 8 times in the last 4 months. Mechanic has tried to fix the problem and the problem continues to be an issue. It seems to happen near stoplights while the car is in motion. It also seems to occur within 10-20 minutes of starting the vehicle. On one occasion the brakes locked up with the steering. No engine lights turn on when it happens, and it is impossible to replicate the problem on demand. Through social networking and researching the problem online many other Dodge Caravan and Chrysler vans have had this same problem with no solution.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at various speeds, the steering wheel seized and the engine stalled. All the warning lights illuminated for a second before the failure. The contact turned off and restarted the vehicle. The vehicle was back to normal. The vehicle was taken to the nielsen Dodge Chrysler Jeep Ram dealer located at 175 NJ-10, East hanover, NJ 07936; (973) 884-2100 where the dealer could not diagnose the failure. The vehicle was driven back to the contact's residence. The contact stated that when the vehicle was in the drive gear at the contact's drive way the engine stalled. All the warning lights illuminated for a second prior to the failure. The manufacturer was contacted at 800-992-1997 and was made aware of the failure. The manufacturer asked the contact to take the vehicle to another dealer. A case number 32337129 was provided. The vehicle was towed to the dealer precision Chrysler Jeep Dodge Ram located at 1341 NJ-23, butler, NJ 07405; (973) 838-6808 where the vehicle was tested and the failure did not recur. The vehicle was not diagnosed or repaired. The approximate failure mileage was 80,500.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that a clicking noise was heard intermittently underneath the dashboard. The failure occurred whether the vehicle was in motion or just idling. The failure was not diagnosed. The manufacturer was not made aware of the failure. The failure recurred. The vehicle was not repaired. The failure mileage was 55,000. The VIN was not provided.
To whom it may concern; tipm (totally integrated power module) problem, faulty fuel pump related, pumping after turning the vehicle off and draining battery and starting problems related faulty fuel pump and stall vehicle. I found Chrysler Corp has recall and class action for faulty fuel pump and tipm problem covered by ext warranty ( 5year upto 70,000 mile) only for upto 2012 Dodge Grand Caravan not for 2013 model, I have been contact to the Dodge/Chrysler dealer in honolulu, hi, said it's not cover. Only up to 36,000 mile basic warranty. So I have to pay $1,200 part plus labor. They recall over 500,000 vehicles Jeep, durango and Caravan please verify and confirm for that's not cover for 2013 vehicle. I had a problem when 49,600 mile my vehicle mileage is 50,300 now I have been researched internet and now I am using bypass cable (www.verticalvisions.com/tipm_solutions.php) now have no problem with using temporary with bypass cable but due to the safety mechanisms I have to fix tipm. Please help this problem with manufacture Chrysler/Dodge. Thank you.
The contact owns a 2013 Dodge Grand Caravan. While driving approximately 80 mph, the engine warning indicator illuminated continuously. The vehicle was maneuvered to the side of the road where the engine was turned off. After restarting, the vehicle resumed normally for a few hours. The dealer diagnosed that the number four cylinder was cracked. The left cylinder head assembly was replaced. On a separate occasion, the right cylinder head assembly was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
A D V E R T I S E M E N T S
- Robstown, TX, USA