This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The door locks stopped working for both the lock button and the key fob. This becomes a safety issue because the side doors can be locked manually, but the lift gate does not have a manual lock. Additionally online research shows that the tipm failure can cause catastrophic events such as sudden airbag deployment for no reason, failure to start, stalling while driving, etc.!! Chrysler is said to be well aware of this issue and has yet to initiate a recall and we were planning on a Florida vacation this year (we live in Ohio) and due to the possibility of getting stuck on our way or once there, we decided not to go to the dismay of our kids. Fix this problem Chrysler and quit screwing your customers!!!
The contact owns a 2013 Dodge Grand Caravan. While the vehicle was parked, the rear power sliding doors were opened but the doors independently closed. The contact was in between the sliding door without the lock button being activated at the time of the failure. As a result, the contact sustained a bruise on the arm that did not require medical attention. In addition, the contact heard a noise when the doors were opened. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was unknown. Updated 8/19/15 updated 10/17/2017
The contact owns a 2013 Dodge Grand Caravan. While driving approximately 60 mph, the vehicle stalled without warning and the check engine warning light illuminated. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed or repaired. The dealer diagnosed that the ignition module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 14V373000 (air bags, electrical system). The failure mileage was 47,000.
2013 Dodge Caravan. Consumer writes in regards to a faulty frequency operated button ignition key recall issues. Consumer has previous correspondence with another vehicle in artemis. Consumer sent additional correspondence. The consumer stated the parts were not available. The recall was issued eight months ago. Updated 07/22/15.
- South Glens Falls, NY, USA
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The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The vehicle was taken to a dealer. The technician disconnected the window switch as a temporary remedy due to the part not being available to repair the vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that NHTSA campaign number: 14V234000 (electrical system) exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
At times when you turn the air on hot air comes out or when you turn the heat on cold air will come on even after turn it off and back on or shutting the vehicle off.the suspension rattles a lot when going over bumps.the engine runs rough and idles rough usually when it is cold out or rainy but not always. Stalls at red lights and the check engine light comes on until it runs better.
The contact owns a 2013 Dodge Grand Caravan. The contact received a notice for NHTSA campaign number:14V234000 (electrical system) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The vehicle was taken to a dealer who disconnected the window switch as a temporary remedy because the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unavailable. The contact had not experienced the failure.
The contact owns a 2013 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Battery warning light came on dash and car hesitated while driving down the street. After about a minute car ABS light and all lights on dash came on and car died in middle of street. Car would not restart had to get a jump from another car and it started and was driven home and parked every since. This really scared my wife because she could have easily been hit by a car in her rear.
The contact owns a 2013 Dodge Grand Caravan. The contact received a notification for NHTSA campaign number: 14V234000(electrical system) and stated that the parts needed were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the failure. The contact had not experienced a failure.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part was not available. The dealer disconnected the rear quarter vent window switch several months ago. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 5/19/15 the consumer stated a temporary fixed was to disconnect the rear vent window. Updated 05/28/15
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number:14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Dodge Grand Caravan. While driving at an unknown speed, the vehicle became extremely hot and the window failed to operate. The vehicle was taken to a dealer where the rear window switches on both sides were removed. The remedy failed to repair the vehicle. The contact received a recall notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 17,000.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the recall notice for NHTSA campaign number: 14V234000 (electrical system) was received in June of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 11/06/15 the part was replaced in October 2015. Updated 12/09/15.
A D V E R T I S E M E N T S
- Winston Salem, NC, USA