This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car engine stopped working while I was driving in the road. Then it would start after I crank the key. I also noted that some days it would not start when cold. Contacted dealer and they said if the engine light is not one they can't diagnose the problem. After searching the internet it looks like my car has a fuel pump relay issue/timp. We don't feel safe driving the car as it was very scary to stop without warning in the road or hwy. This issue happened before about 6 month ago and the dealer changed the transmission torque. The latest happened last week
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the heating system failed and the driver's side vents produced cold air. The vehicle was taken to gandrud Dodge Chrysler Jeep (2300 auto plaza way, green bay, Wisconsin 54302, 920-468-1212) where it was diagnosed that the front and rear passenger actuators failed. The front actuator was replaced, but the rear actuator was not. The manufacturer stated that the 2013 Dodge Grand Caravan was not included in the manufacturer warranted actuator replacement. The repair was only extended to the 2014 and 2015 Dodge Grand Caravan. The contact wanted to provide the failed actuator heater (part number: 68299450aa). The failure mileage was 70,787.
Car stalls unexpectedly while driving. The engine stops and there is a complete loss of power. Power steering fails and it is difficult to manouver vehicle. I can successfully restart the vehicle by either stopping the car, shifting into park, and restarting by turning the key, or shifting into neutral while the car is still in motion, then turning the key to restart, and then shifting back into drive. This has happened at least 10 times on the freeway going at freeway speeds over the past year, and dmore than 50 times on surface streets. Often this happens when hitting a bump in the road, but sometimes there isn't an obvious cause. Once while driving on a bumpy dirt road it repeatedly stalled, but when I held the key in place, it stopped stalling. We had the dealer look at it and they couldn't find any problems. We replaced the key thinking that might help, and it seemed to for a few months, but now the problem is worse than ever, stalling at least several times a week. In the past several months the car almost always won't start on the initial key turn. I have to hold it in start position for several seconds longer than normal, and I have to give it some gas and rev the engine for it to start. Having the car stall at any point while driving is frightening, but when this has happened on the highway, it is terrifying and horribly dangerous for me, my family, and other vehicles around me.
Vehicle would not start, took to garage they said fuel pump, still would not work, took back they said tipm, had it changed, got van back now the signal lights don't work took back they test it and guess what tipm again, so now after nearly 3000 in repairs and 800 in rentals I am waiting another week for another tipm not impressed at all. After researching this issue it is far to common and should be made a full recall, I know of four failures in the last week in my little area alone. Something needs to be done, this problem can affect any component of the vehicle from brakes to air bags to anything that is run by a fuse which is pretty much everything, someone is going to be seriously injured because of this if there hasn't been already.
Vehicle has abruptly shut down during operation at speeds greater than 60 mph. I was able to safely guide vehicle to an available shoulder area and restart. The shut down came with dash lights of service engine soon and battery light. These lights have been simultaneous and intermittent. Vehicle was taken into the dealer and the dealer indicated that a ob computer software upgrade was required and uploaded. I was charged a diagnosis fee for this. The upload appears to have cured the service engine light but the battery light has returned.
- Severn, MD, USA
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Tipm needed to be replaced at my cost even though this is been a problem in other Dodge vehicles. The fuel pump relay was not working the horn started going off for no reason and there were starting issues, with car eventually stalling while moving. It was over $1200 to fix. Then, six months later the car is still not starting accurately and was fixed at my cost. A ground wire was put in from the battery to the transmission. I wastold this was not part of the tipm issue but they did not know what was causing it. Dodges problem-solving database showed that this problem was fixed in other Dodge with ground wire. This repair was at my cost. Lastly, the valves and gaskets as part of the powertrain system have been replaced twice in less than two years. They are under warranty and the repair was no cost to me, but they've had to be replaced twice.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at 40 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. Jasper Jeep of jasper, Georgia was made aware the failure and it was determined that the tipm module was faulty. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was 68,000. The VIN was not available.
Saturday 27 May 2017, I was coming back from a grand junction, Iowa cemetery visit northwest of des moines, Iowa and driving back on a highway doing 64 in a 65 mph zone, following an Iowa state trooper, and the battery light came on - my mileage at that exact time was 45419. I drove to my sister-in-law's home in urbandale, Iowa (I drove approx 11 miles to her home after the light came on) where we were staying over the memorial day weekend. Then I drove to an O'reilley auto parts store. They checked my battery, it was ok, except that it was at about 88%. they then checked the alternator and it was not charging the battery. The technician said that I could drive home to harlan, Iowa, a 100 mile trip if the battery were charged up fully. I went back to my sister-in-law's home and called stew hansen Dodge, where I bought this vehicle on 29 August 2013, as a new vehicle with 18 miles on the odometer. I told the person who answered the phone that the "alternator" had abruptly stopped working, and asked if I could bring it in. It was Saturday 27 May 2017 at about 1 pm. The service person said they were open until 3:30 pm but they only did oil changes on weekends. I explained my situation of living 100 miles out of des moines, Iowa and was concerned about getting home with no alternator. She said she was sorry but they couldn't help me until next week Tuesday. I went back to my sister-in-law's house, charged the battery up and drove home back to harlan, Iowa 100 miles West on Monday, 29 May 2017. My mileage now at this time is 45540. I discovered that this same engine with the same alternator in "some Dodge chargers" has the very same problem and has been recalled, but no notifications have been sent to owners. I am going to try to call Chrysler Dodge this morning to inquire if my alternator is recalled.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the vehicle failed to start on several occasions while the key was in the ignition. The contact also noticed that the all the door locks would make a clicking sound and the lights would flash. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the independent mechanic where the failure was unable to be duplicated. The manufacturer was not notified of the failure. The failure mileage was 48,000.
While driving on the highway vehicle starting losing power. It started shutting down all systems and finally stopped working. Vehicle is 3 years old with 50K mileage. The alternator failed. There is a recall for other Dodge vehicles with similar engines that have faulty alternators. This should be included in that recall. Luckily my kids were not in the vehicle and we could get off to the side safely. Dodge charged me $1000 for a new alternator and a battery in a 3 year old vehicle.
Front brakes are wearing out unusually fast, (not lasting a year), electrical outlets stopped working briefly, driver's side electric window does not work consistently
To whom it may concern; tipm (totally integrated power module) problem, faulty fuel pump related, pumping after turning the vehicle off and draining battery and starting problems related faulty fuel pump and stall vehicle. I found Chrysler Corp has recall and class action for faulty fuel pump and tipm problem covered by ext warranty ( 5year upto 70,000 mile) only for upto 2012 Dodge Grand Caravan not for 2013 model, I have been contact to the Dodge/Chrysler dealer in honolulu, hi, said it's not cover. Only up to 36,000 mile basic warranty. So I have to pay $1,200 part plus labor. They recall over 500,000 vehicles Jeep, durango and Caravan please verify and confirm for that's not cover for 2013 vehicle. I had a problem when 49,600 mile my vehicle mileage is 50,300 now I have been researched internet and now I am using bypass cable (www.verticalvisions.com/tipm_solutions.php) now have no problem with using temporary with bypass cable but due to the safety mechanisms I have to fix tipm. Please help this problem with manufacture Chrysler/Dodge. Thank you.
Lock actuator on rear passenger sliding door is frozen in the unlock position and will not lock. Vehicle was stationary at time of issue. While the door is operational it could be a safety issue if the lock actuator had frozen in the locked position.
The trailer lighting module failed twice. There have also been intermittent lights and alarms that activate in the dash panel. I've been told that the total integrated power module (tipm) causes these actions, including the failure of the towing light module. The lighting failed has caused me to have to tow a trailer with defective lights until I could reach a safe place to drop the trailer.
I called my dealer (ziegler in kalamazoo) when I got the recall about the vent window switch. They said they would contact me when they had the part. I have not heard back from them yet. I tried calling their service department and got no answer - not even voice mail) on May 6.
Our 2013 Dodge Grand Caravan alternator and pcs failed at 68000 miles. The failure occurred while driving with my wife and 4 children in the car. Multiple dashboard lights came on and the the vehicle engine was racing but the transmission would not engage. The only reason there was not a crash was that they were traveling downhill and did not need to accelerate as the vehicle was not able to. Luckily they were able to pull the car over without incident. Dodge has recalled this alternator in over 900,000 vehicles on 4 other models with the 3.6 liter engine but has not in the Grand Caravan for some reason. I contacted Dodge and they were unwilling to help in any way to repair my vehicle to make it operable and safe again. This repair was quoted form my local Dodge dealer to cost over $750.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the rear driver side sliding door failed to open. The failure recurred continuously. The vehicle was taken to a dealer where it was diagnosed that the power door lock actuator failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,600.
Tipm faulty in our 2013 Dodge Caravan with 54000 miles. Van will not start..the fuel pump relay dangerously allows the fuel pump to continue even after van is shut off. These were recalled on thousands but only until 2012. Bought the van with 2 miles off showroom floor, never again will buy a Dodge.. customer service says we are out of the crappy 36,000 mile warranty and conveniently..this seems to happen after 45,000 miles in the Dodge.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
A D V E R T I S E M E N T S
- Woodbridge, VA, USA