This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Grand Caravan. While driving approximately 35 mph and attempting to apply the brakes, one of the brake pads fractured and caused the rear driver side tire to lock up. The vehicle was towed to the contact's residence. The contact removed the wheel in order to release the tire and noticed that the brake pad was completely fractured. The vehicle was taken to an independent mechanic who replaced the brake pads and rotors. The failure recurred one year later. The vehicle was taken to a local dealer where it was diagnosed that the brake pads needed to be replaced and protected by a caliper adapter to avoid uneven wearing of the pads. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was approximately 42,000....updated 01/23/17
- East Freetown, ME, USA
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- East Freetown, ME, USA