This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In regards to cooper tires the manufacturer info and dot number to follow. I have had two tires with failure to the radial belt. On 8/4/19 I was on my way to ft. Worth Texas when I the front left tire on the driver's side started thumping. I was on hwy 10 in East Texas near canton and in a construction zone there was no where to pull over so I continued driving slowly which was very stressful. The tire did blow but I was able to get off at a rest area (thank you jesus). I called aaa and they sent a family owned tow truck service out. The man said I had a bulge in the what remained and towed my van to a walmart 13 miles away in canton, I owed him at that point $27 out of pocket for the tow. He then drove me to a pet friendly best western because I had my dog with me. I spent appox. $120 for the room, plus meal of approx. $21. The next day I got a ride from an employee at the hotel to walmart, paid $128.66 for a new tire, then later that week balancing of $40 at discount tire in dallas, tx. Because walmart could not balance the new tire due to equipment being broken. I had another tire go bad, with tread shift a year later in another claim filed with you. The remaining two tires I left at walmart, after purchasing four new matching Goodyear I spent $312.66 on 9/26/20. After the second tire went bad I contacted julie at cooper call ref# 23-167554 and was told the tires were under warranty and to return them to where I bought the vehicle with the new cooper's on it which was in 2018. I did and was told by pamela carter that they would not honor the warranty because auto nation originally bought the tires, but did admit that the tire was defective. All filed on a separate incident report with NHTSA #11362968. In conclusion, ttwo bad cooper tires, the remaining two I gave to walmart as I am concerned that they will also blow out. It is my hope that you will recall these tires before someone is injured or dies: Dot U94C 1cw 0715 cooper M+S 235/60R16 grand touring
In regards to cooper tires the manufacturer info and dot number to follow. I have had two tires with failure to the radial belt shift. One tire blew out on a trip to Texas, I do not have it, but the tow truck driver said it had a "bulge" and failed. Under stressful conditions on a highway I did not take a picture. The second tire failed locally and I have kept the tire and can send a pic and also have a statement on the receipt from where I purchased the vehicle that had put the tires on saying it was a "belt shift" there is a prominent "bulge" in the tire. I had originally contacted cooper tires julie call ref # 23-167554 on 9/23/20 11:02 am, regarding the defective tires and they denied knowledge or responsibility and told me to take the vehicle back to where I bought it which was Nissan auto nation because they were under warranty. Auto nation pamela carter said on 9/24/20 they that they will not honor the warranty due to the fact they purchased the tires and I purchased the vehicle after the tires were installed so I was not the purchaser. They do admit the tire was defective, which I have in writing on invoice 1236567. I looked online for the dot number for recall and it is listed online but the manufacturer as Bridgestone, which is possibly a typographical error. Here is the info: Dot U94C 1cw 0715 cooper M+S 235/60R16 grand touring
4 high quality tires from Goodyear: 2 sold in 2016 and 2 sold in 2017 for the same vehicle found to have the rubber compound cracking and showing premature ageing. All 4 titres sold, balanced and installed by Goodyear outlets. Tire 1) purchased 03/12/2016 dot#davrcuer production date 0515 (week 5 of 2015) tire 2) purchased 03/12/2016 dot# davrcuer production date 4314 (week 43 of 2014) tire 3) purchased 01/15/2017 dot# dav8cuer production date 1715 !week 17 of 2015 tire 4) purchased 01/15/2017 dot# dav8cuer production date 3814 (week 38 of 2014 the tire model is 99H sl Eagle LS2 vsb and were mounted on a Dodge Grand Caravan for family use. We went back to the original Goodyear dealer concerning this problem and were told that the tires were suffering from premature wear and should be changed.the recommendation from them was to change the tire after 4 years. The issue is that the the tires were already 2 years old at the time of being purchased as premium new tires at a total cost of $667.45. So after just 2 years of use we are faced with the cracking and premature wear of the rubber compound causing the tire to become unreliable and subject to a premature failure. We are now required for our own safety and that of other road users to purchase 4 replacement tires at a cost of $640 why are major tire manufacturers and their retailers allowed to sell to the public old tires as "new" ?.
Purchased yokohama avid ascend tire in April 2013 based on 80000 mile tread warranty. I noticed what looked like dry rot cracking and tires vibrated at highway speed. Brought to tire dealer. They rebalanced tires and said to come back if condition got worse. Drove about 400 miles to beach and back. On way back home vibration came back. Noticed an actual split about 1/8 inch where tread meets the sidewall. Tire dealer replaced two tires on a prorated basis according to yokohama. Front tires also exhibited far more pronounced wear than rears despite proper inflation. Not happy that I had to pay anything due to manufacturing defect but I was not going to risk an actual blowout.
The contact owns a 2012 Dodge Grand Caravan equipped with kumho KH25 tires, size 235/60R/16. The contact stated that the driver front and rear tires flattened within a week. The vehicle was taken to an independent mechanic. The technician inspected the tires and stated that air was escaping from the seams on the sides. The manufacturer was made aware of the failure and advised the contact to have the dealer return the tires in order to receive a credit. The tires were replaced. The failure and current mileage was 39,000. The dot was not available.
A D V E R T I S E M E N T S
- Cape Coral, FL, USA