We purchased this Vehicle in Ontario Canada in June of 2012 brand new. From Day 1 it has had nothing but transmission problems until present day January 2019 with 38,000km on it (yes the mileage is correct & in Kilometers, not Miles) We purchased a 5 year Power Train Extended warranty - Chrysler Q60A in June of 2017 (because the resale is so miserable, it was cheaper to buy the warranty & hope to get the problem fixed) rather than take a bigger hit than trade it and our base Factory warranty was about to run out & we still
had transmission issues & didn't trust any good will from Chrysler. )
This will be our very last Chrysler & no more American cars for us, we've always supported American cars for the last 50+years , no longer. Next car will be a Toyota Made in Canada
Took the car in for an oil change & emissions test Friday January 18th 2019 at my Local Chrysler / Dodge Dealer. Their fast lane performed the oil change & found a leak, but said because they aren't certified mechanics they can say for sure if there is a leak or not. (1st --why are non-mechanics working on my car ?????) So i booked it in for Wednesday January 30th at the same dealer to have it inspected by an actual mechanic. They found the Transmission Cooler lines to be leaking. They quoted $107.30 parts / Labour 2.0hr - $244 / Total $351.30 CAD
Not gonna happen. Considering the lines are $99.00 CAD , I'll just make sure if I go to my family mechanic that him using the Chrysler Parts & Fluid won't void the Q60A Extended Warranty that we bought....that apparently doesn't cover this part ....because it was bought at 5 years old ---making it a pre-owned warranty instead of buying the plan at 4 years old ---making it a new warranty which would allow me to use my $200 deductible and have it covered and fixed at the dealer.
As I got home and shut the car off I see I have now exactly 38,000 Kilometers on our 2012 Dodge Grand Caravan.
-it's had recall fixes
-transmission flashes (reprogram)
-transmission pulled & repaired under warranty ( still isn't right )
-popping noises from engine area when idling at a traffic light or stop sign etc.
-drive door at the bottom , steel was made wrong (didn't notice until out of warranty)
and it only has 38,000KM on it!!!!!!!!!!
we've had
-79 Dodge Magnum (bought new )
-89 Plymouth Voyageur Turbo Van (bought new )
-1986 k car (bought from family used , but they bought new )
-1999 Intrepid (bought used from family who bought it new ---what a piece of junk)
-2012 Dodge Grand Caravan (bought new )
NEVER EVER AGAIN --- the only reason we haven't traded this pile of garbage is because it's not worth much on a trade so being as we go to Krown Rust Control , and take good care of it otherwise, we will ride the extended warranty out hope that tranny grenades itself and they will finally fix it right or trade it to a new car dealer after the warranty is up.
I actually have a 3 inch-D Ring Binder and it's almost full from all the service appointments, warranty, recall and everything we've had to do to this car.
I am going to buy a lottery ticket this week. Hope I win for 1 reason ... so I can afford to hire a demolition company & blow this van up ON CAMERA and I hope it goes viral on YouTube so maybe someone at Chrysler & the big 3 get the message.
For us next vehicle is a Toyota Rav4 or Toyota Highlander. I'm done with American Junk. Sad as it is to say.
Update from Feb 26, 2019: Update: as of February 19th , 2019 had the Transmission Cooler Line Replaced on Feb 19th , 2019 at a different dealer. $99 for the Transmission Cooler Line ( OEM part ) & $110 for Labour + top up fluid = $243 Total Tax inc. The Dealer that found the leak wanted an 2hrs at $244 labour to replace the line(s) (before tax) The Dealer O bought the car from brand new back in 2012...they only wanted 1hr at $110 to replace the line (before tax)
Apparently this line is a common thing. 1 of the dealers sold about 90 of these Transmission Cooler lines #050052404AG in one year.
38,000km it leaks. Granted it is almost 7 years old, but it wasn't leaking because of rust.
The leak wasn't that big, but because it took me a week or better to track down the 1 service manager to ask if I could take the car somewhere else such as a private mechanic or another dealer or if they could price match another dealer (I have an extended warranty I didn't want to void q60a which didn't cover this ) It was a major pain because we didn't want to run it out of fluid & had no way to check the dipstick as their is none now on these new cars.
Definitely Last Chrysler product for us. The Dealers suck, and so does the product.
A D V E R T I S E M E N T S
click to see larger images
We purchased this Vehicle in Ontario Canada in June of 2012 brand new. From Day 1 it has had nothing but transmission problems until present day January 2019 with 38,000km on it (yes the mileage is correct & in Kilometers, not Miles) We purchased a 5 year Power Train Extended warranty - Chrysler Q60A in June of 2017 (because the resale is so miserable, it was cheaper to buy the warranty & hope to get the problem fixed) rather than take a bigger hit than trade it and our base Factory warranty was about to run out & we still had transmission issues & didn't trust any good will from Chrysler. )
This will be our very last Chrysler & no more American cars for us, we've always supported American cars for the last 50+years , no longer. Next car will be a Toyota Made in Canada
Took the car in for an oil change & emissions test Friday January 18th 2019 at my Local Chrysler / Dodge Dealer. Their fast lane performed the oil change & found a leak, but said because they aren't certified mechanics they can say for sure if there is a leak or not. (1st --why are non-mechanics working on my car ?????) So i booked it in for Wednesday January 30th at the same dealer to have it inspected by an actual mechanic. They found the Transmission Cooler lines to be leaking. They quoted $107.30 parts / Labour 2.0hr - $244 / Total $351.30 CAD
Not gonna happen. Considering the lines are $99.00 CAD , I'll just make sure if I go to my family mechanic that him using the Chrysler Parts & Fluid won't void the Q60A Extended Warranty that we bought....that apparently doesn't cover this part ....because it was bought at 5 years old ---making it a pre-owned warranty instead of buying the plan at 4 years old ---making it a new warranty which would allow me to use my $200 deductible and have it covered and fixed at the dealer.
As I got home and shut the car off I see I have now exactly 38,000 Kilometers on our 2012 Dodge Grand Caravan.
-it's had recall fixes -transmission flashes (reprogram) -transmission pulled & repaired under warranty ( still isn't right ) -popping noises from engine area when idling at a traffic light or stop sign etc. -drive door at the bottom , steel was made wrong (didn't notice until out of warranty)
and it only has 38,000KM on it!!!!!!!!!!
we've had -79 Dodge Magnum (bought new ) -89 Plymouth Voyageur Turbo Van (bought new ) -1986 k car (bought from family used , but they bought new ) -1999 Intrepid (bought used from family who bought it new ---what a piece of junk) -2012 Dodge Grand Caravan (bought new )
NEVER EVER AGAIN --- the only reason we haven't traded this pile of garbage is because it's not worth much on a trade so being as we go to Krown Rust Control , and take good care of it otherwise, we will ride the extended warranty out hope that tranny grenades itself and they will finally fix it right or trade it to a new car dealer after the warranty is up.
I actually have a 3 inch-D Ring Binder and it's almost full from all the service appointments, warranty, recall and everything we've had to do to this car.
I am going to buy a lottery ticket this week. Hope I win for 1 reason ... so I can afford to hire a demolition company & blow this van up ON CAMERA and I hope it goes viral on YouTube so maybe someone at Chrysler & the big 3 get the message.
For us next vehicle is a Toyota Rav4 or Toyota Highlander. I'm done with American Junk. Sad as it is to say.
Update from Feb 26, 2019: Update: as of February 19th , 2019 had the Transmission Cooler Line Replaced on Feb 19th , 2019 at a different dealer. $99 for the Transmission Cooler Line ( OEM part ) & $110 for Labour + top up fluid = $243 Total Tax inc. The Dealer that found the leak wanted an 2hrs at $244 labour to replace the line(s) (before tax) The Dealer O bought the car from brand new back in 2012...they only wanted 1hr at $110 to replace the line (before tax)
Apparently this line is a common thing. 1 of the dealers sold about 90 of these Transmission Cooler lines #050052404AG in one year. 38,000km it leaks. Granted it is almost 7 years old, but it wasn't leaking because of rust.
The leak wasn't that big, but because it took me a week or better to track down the 1 service manager to ask if I could take the car somewhere else such as a private mechanic or another dealer or if they could price match another dealer (I have an extended warranty I didn't want to void q60a which didn't cover this ) It was a major pain because we didn't want to run it out of fluid & had no way to check the dipstick as their is none now on these new cars.
Definitely Last Chrysler product for us. The Dealers suck, and so does the product.
- anonymousautobeef, London, Ontario, Canada