This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2012 Dodge Grand Caravan front passenger headrest deployment 4 months ago. Vehicle unoccupied, in driveway. No rear-end impact [or any other] impact of any kind. Dealership quotes $822 to replace the headrest, est. $129 labor. I see class action lawsuits vs. Chrysler alleging defective design or materials. NHTSA should investigate this shoddy workmanship and cavalier attitude.
We were driving down a crowded highway when everything on the vehicle shut down. All the lights shut off and we lost power steering. I had to fight my way over three lanes of traffic with no turn signals and had no power steering. When this happened we were going uphill and an 18 wheeler was behind us. We were rapidly slowing down and could have been hit by another vehicle. We came to a stop and put the vehicle in park and it started right back up. A few days later my wife had the same thing happen to her while driving on a dark roadway. She was able to come to a stop on the side of the road and restart the vehicle. There were no other cars around her at that time. R03/NHTSA 14V-373. Recalls Grand Caravan years 2008 to 2010. My problems sound and look exactly like this and seeing complaints around the internet it looks like many others with my year model are having the same issues. I think that recall needs to be extended to include the 2012 model year as well.
The contact stated their daughter owns a 2012 Dodge Grand Caravan. The contact stated that while her daughter was driving at various speeds when the vehicle's ignition independently shifted to the off position which caused the vehicle to turn off. The vehicle was taken to a certified mechanic who replaced the alternator, starter, sensor regulating system, and battery. The failure persisted. The contact returned the vehicle to the certified mechanic who diagnosed that the win module failed and needed to be replaced. The repair was still pending. The contact was concerned that the failure was due NHTSA campaign number: 14V373000 (electrical system, airbags). The manufacturer was not made aware of the issue. The approximate failure mileage was 135,000. The VIN was not available.
- Syracuse, NY, USA
Search CarComplaints.com for these popular complaint phrases...
The air bag light would go on and off as I turned the wheel started in 2016 and now Dec 2019 its on all the time and my horn doesn't work and theres a crack in the interior where the horn is.my fear is what could happen next could the airbag go off while im driving also I need my horn where I was out driving 35 mins ago in my city a car almost side sweep me I tried to honk the horn and notice I had no horn I had to think fast and went half ways into the on coming trafic lane thankfuly the lane was empty I dont believe that this shouldnt have broken
Every time we start to vehicle and drive it for a little bit the airbag light comes on dings must be a malfunction usually comes on low speed soon after we start
My family and I were involved in a side impact collision after sliding on black ice on a highway. We were traveling at approximately 60-65 mph and slid into the guard rail, impacting the passenger front quarter panel, and bounced off. The passenger front tire came off of the rim forcing us into the guard rail a second time impacting the rear passenger quarter panel of the vehicle. We ricocheted off, crossed traffic and came to rest in the passing lane berm of the road near the median. We did not roll over, but because of the force of impact, shouldn't the air bags have deployed? some of the passengers suffered whiplash and broken noses.
I send my vehicle to freehold Dodge dealer after many days the dealer didn't do anything because my vehicle under warranty and the corporate doesn't pay well to the dealer I don't know where I can file complain
The contact owns a 2012 Dodge Grand Caravan. The contact stated that the air bag warning light illuminated. The vehicle was taken to stokes automotive located at 86 peach tower rd, clanton, al 35045 (205) 351-4382 to be serviced under NHTSA campaign number: 17V376000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the air bag warning light remained illuminated after the recall repair. The contact spoke to a the service manger whom informed him that the air bag warning light failure was not a part of the recall. The failure was not diagnosed or repaired. The manufacturer not notified of the failure. The failure mileage was unknown....updated 10/23/17 updated 10/27/17
The contact owns a 2012 Dodge Grand Caravan. The contact stated that the air bag warning indicator illuminated. The contact stated that the horn and other unknown functions of the steering column failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 34,115.
The contact owns a 2012 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/16/15 the consumer stated the air baf was replaced. Updated 12/09/15.
The contact owns a 2012 Dodge Grand Caravan. After the vehicle was started, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the air bag control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000. MA 10/22/2015
The contact owns a 2012 Dodge Grand Caravan. While driving approximately 30 mph, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. In addition, the contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 80,000. MA 9/25
This morning the first thing I noticed was that the cruise control would not work. This afternoon, I went to a local hardware store, purchased some items then went to my van. When opening the driver door, the driver side air bag deployed from the steering wheel. There is no sign of any damage to the outside of the car. I did notice that when I started the van the windshield wipers began but I could not stop them. When the wrecker came and the car was started, the wipers did not come on by them selves again glad that this did not happen when the car was moving..
A D V E R T I S E M E N T S
- Baltimore, MD, USA