This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2015-2020 on approximately 45 occassions the fuel pump continues running after ignition shut-off. It then drains the battery which requires jump starting to keep from being stranded. 2015-2020 on multiple occassions (approximately 4 times)the fuel pump will not kick on at all leaving vehicle and driver/family stranded. 2020 3 times while driving the van just shut off. This has been going on for 6 years and now will not start at all. Researched and had it tested. It is the tipm. Totally integrated power module. This has been recalled in both Dodge durango and the Jeep. Many Dodge Caravan have the same problem. *refusal to recall due to undocumented complaints and requests is a failure to public safety. A quick internet search of issues regarding the tpim im Dodge Grand Caravan is proof enough to show that the fault lies as significantly with these vehicles as the durangos and Jeep. *** a new investigation should be conducted. I have sustained injuries in my neck and shoulders as a disabled person by having to raise and drop my hood to disconnect my battery terminal everywhere the vehicle sits on every occassion possible for 6 years to avoid intermittent battery drain and being stranded with my two young children. Is a gross disservice to consumers and public safety that this model has yet to be included in the tpim recall.
Fuel pump keeps running. It then kills the battery. The fuel pump will not kick on at all. When driving the van would just shut off. This has been going on for a few weeks and now will not start. Researched and had it tested. It is the tipm. Totally integrated power module. This has been recalled in both Dodge durango and the Jeep. Many Dodge Caravan have the same problem. Could you please look into it for us. The part to fix it could be up to 2000.
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to restart the vehicle. The contact stated that the accelerator pedal was depressed however, the vehicle failed to respond intermittently. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the fuel pump relay was defective. There were also burn marks around the fuel pump relay. Dick hannah Jeep located at (3517 ne auto mall dr, vancouver, wa 98662 (360) 342-9650) was contacted and the contact was informed that the VIN was not subjected to a recall. The contact was provided the cost of $1273 for the parts. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,660. Consumer stated vehicle stalled one more time after taking it to the dealership.
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while driving at various speeds the vehicle stalled. The vehicle operated as intended after it was restarted. The contact also stated that on occasions while attempting to start the vehicle, the vehicle failed to be started which caused the battery to drain. Additionally, the fuel pump remained in operation even after the ignition was turned off. The cause of the failures were not determined. The local dealer mike anderson Chrysler (417 S. 3rd St. Logansport, in.) and the manufacturer were notified of the failures but no assistance was offered. The failure mileage was 150,000.
- Peru, IN, USA
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Over the last 6 weeks, on occasion when attempting to start the vehicle- it will crank without turning over and running. This requires multiple attempts before the vehicle would run. It has become a more frequent event to include briefly running then shutting down. Wthin the last week, the battery has drained without casue- requireing charging. As of today, the failure to start issue persists requireing multiple attempts. This happens on a cold start as well as when the vehicle has been running/is warmed up. Ddiagnostics lead to a failure of the fuel pump relay in the tipm. This is a well documented issue for this engine/tipm however the Caravan has not been included in the recall as the druango and Jeep vehicles have been. The failure of this tipm has been documented to include sudden engine shutdown while in operation representing a significant danger to the public. Based on reviews of other complaints, an ordinary reasonable prudent person would believe that this tipm failure is a iminent threat to safety. The manufacturer should be required to expand the recall and repair to all vehicles equipped with the suspect tipm. Currently, a non recalled vehicle would have the tipm module replced at a significant cost to the owner or, a non dealership installed "recall" repair (new relay) installed that would negate any further/future responsibility of the manufacturer. Authorized service centers should be required to provide the option of paying for the "recall" repair when servicing a vehicle not on the recall list. Knowing this tipm failures potential, I would suggest that, regardless of any class actin settlement- the manufacturer be required to mitigate this issue at the least possible expense to the vehicle owner.
I am having a problem with the fuel pump relay. There is a recall on the Dodge vehicles but my VIN was not among the list. What steps should I take to fix the problem?
On 1/6/2020 I started my van and noticed it sputtered a little during startup. On my way home, I stopped at a store to pickup a few things. When I tried to start the van again it would not start. I knew it wasn't the battery because the lights and radio still worked. While waiting for a friend to pick me up, I tried to start it again and it started right up. Drove it across the street to O'reillys to have battery tested, just in case. Had to start it again. Wouldn't start again. Waited a minute. Tried again, it sputtered, I gave it some gas and it started. Employee who was assisting heard a whistling noise. Suggesting a vacuum leak. Called my mechanic. Scheduled appt for 1/8/2020. Tried to start it the morning on 1/8/2020. Would not start. Mechanic had it towed to shop. His diagnosis showed tpim module had failed. He said he spoke to parts rep at the lithia Dodge and they said they have 14 vans with same issue waiting for tpim modules and the part is backordered for at least a month. Dodge has not issued a recall yet. I have found blog posts dating back to 2014 with consumers having the same issue and Dodge is not accommodating owners with anything. Cost of tpim module is $994. Labor is $360. I also had to have my flex plate replaced the week prior because it cracked. My mechanic said it was due to weak steal. Service guy at dealership, jason said (on 1/9/2020) said this was not uncommon for this part to have to be replaced on this particular vehicle. This repair cost me $789.95. I have included photos of the flex plate. I feel like Dodge is simply not taking responsibility for this particular vehicle models failures because they mass produced it and if they had to issue recalls for the flex plate and tpim module, it would cost the company hundreds of thousands, if not millions of dollars. But these vans carry precious cargo, our children!!!
The vehicle is having issues with tipm. The van will not start due to a defect in the tipm relay that will not allow the fuel pump to function. This has been noted on several Dodge and Chrysler vehicles. Most recently a lawsuit was settled but only half of the affected vehicles were covered. From a cold start, the engine will turn over but not start, the ignition sequence will continue until you turn it off. It is currently in the driveway until I can replace the tipm,
The contact owns a 2012 Dodge Grand Caravan. The contact stated that the vehicle would shut off however, the fuel pump relay was running with the ignition turned off as a noise was heard coming from the engine compartment. The failure would drain the battery as the battery was replaced several times. The vehicle would also stall when driving at 60-65 mph without warning on several occasions. The vehicle was taken to Suburban Chrysler Dodge Jeep of ann arbor ( 3900 jackson rd, ann arbor, mi 48103) whom advised no recalls on the vehicle. The contact stated that an independent mechanic advised that the total integrated power module (tipm) would need to be replaced. The vehicle was not repaired. The approximate failure mileage was 72,000.
I have previously reported an issue with my vehicle. The problem has persisted. The issue at hand is the vehicle loses power without warning while driving. It has happened at low speeds (25 mph), middle speeds (45 mph) and high speeds (65-70 mph). All warning lights are disabled when the events occur, so there is no way to warn other vehicles of the issues at hand, increasing the probability of a crash. I have taken my vehicle to cutter Dodge in honolulu only to have been told that the battery cables were loose ($150 service fee) and that the primer that is included with new batteries to apply on the battery posts was something that they'd never seen before. The problem has persisted. I currently have my vehicle at a repair shop with a battery that won't hold a charge because the intergrated power module is malfunctioning. As seen is previous complaints, this issue is ongoing with 2012 Dodge Grand Caravan. This issue presents a significant safety hazard and should be recalled. I will repeat that the driver has no warning that this issue will occur and it puts lives in danger. My vehicle has less than 110,000 miles and it began before reaching 100,000 miles. Recall this part before lives are lost or maimed.
Driving at 55mph on a main city rd vehicle started to hesitate then shut off with no warning. Vehicle acted like it was out of fuel. I was able to cost vehicle to the shoulder vehicle would not start back up. It would continuously turn over when trying to crank but would not start I bought a tester to test the vehicles fuel pump as well as the fuss and relays. I have also paid a shop to diagnose the issue and results were a failed tipm and failed fuel pmp relays which are built in. Due to high costs of the tipm and back order we had to tow the vehicle to were it currently sits until a solution can be made
Fuel relay switch continuously runs after the vehicle is shut off which drains the battery and prevents it from starting. The vehicle then needs to be jump started by another vehicle and once the original vehicle is running and put into drive to be moved it shuts itself off because the battery is not fully charged.
I recently have been experiencing battery drainage to the point of needing 2 battery replacements. I then realized that after I turn off my vehicle the fuel pump is still on. I replaced the fuse and relay only to still have the same problem. Replaced the fuel pump and the problem is still there. This vehicle stalled on my three times while driving to either work or on the highway with my children. This is a safety issue and I have ran out of option to fix it. Dodge needs to figure out the cause and fix it.
My Dodge Caravan will shut off while driving. The most common issue I have had is that it will not start properly, but I am terrified that I will be on the freeway and have it die on me. According to my mechanic, the issue is a bad tipm.
Fuel relay bypass. When I tried to start my Dodge Grand Caravan which was parked driveway in my driveway it would not start. It was not getting fuel. Eventually it did start. When I tried to start my van in my driveway it would not get fiel to start.this happened several times after this. I found a youtube video that explained the problem. I had to bypass the fuel relay. This is a common problem on the Caravan. If I had to replace the icbm it would cost $1200. This item is recalled on other Dodge products and should be on the Caravan.
Tamara recall car was working fine all of a sudden it wouldn't crank just making constant clicking noise the noise stop when I turn the key back so I went to get it checked they told me it was the fuel pump so I checked on youtube for the year make and model of the problem the clicking noise so comes to find out the man on youtube set that a lot of good cars the Caravan act like that but people always think it's the fuel pump but it don't be the fuel pump it is the relay and it showed me how to do a relay bypass with a wire soon as I perform the relay bypass my car crank right up but I know that's not going to last and to me that is an expensive part to try to fix on my own
The contact owns a 2012 Dodge Grand Caravan. The contact stated that the vehicle failed to start and had to be jumpstarted. The failure recurred multiple times. The contact replaced the battery. In addition, the contact heard an abnormal noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump was draining the battery. The mechanic diagnosed that the relay needed to be replaced. The vehicle was repaired; however, the contact stated that the vehicle was unable to start and would hesitate in the process. The dealer and manufacturer were not contacted. The approximate failure mileage was 109,000.
A D V E R T I S E M E N T S
- Canyon Lake, TX, USA