This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While pulling into a parking space with my foot slightly on the brake pedal, the engine surged with an audible revving, and the vehicle accelerated resulting in a collision. Idling or near idling in cold weather seems to be a frequent issue, but this is the only time it has not been overridden by applying the brake.
The contact owns a 2012 Dodge Grand Caravan. The contact shifted the vehicle into reverse and without warning independently accelerated while in reverse and crashed into another vehicle. The contact then depressed the brake pedal and shift the gear to drive and the vehicle independently accelerated forward. As a result the vehicle hit another vehicle.. a totaled of 5 vehicles were involved in the crash. The vehicle was then turned off. No air bags deployed. A police report was failed. The contact stated that one of the vehicle was occupied however no injuries were sustained by the vehicle occupant. The contact sustained whiplash which required medical attention. The vehicle was towed to a tow lot by the insurance company and deemed a total loss. No dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
The contact owns a 2012 Dodge Grand Caravan. The contact stated that the vehicle failed to start. There was no warning indicator illuminated. While driving and depressing the accelerator pedal, the vehicle intermittently failed to accelerate. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was taken to planet Chrysler Jeep Dodge Ram (located at 400 East central street, franklin, MA 02038, (508) 520-1550) where it was diagnosed that the totally integrated power module needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 74,000.
While driving down the road after coming to a stop sign after releasing the brake pedal the car suddenly accelerated uncontrollably then after pressing the gas pedal it stopped. The next light I came to same thing happened the car accelerated after touching the brakes and I almost went through a light causing an accident. Took it to the dealer they checked it out and said nothing is wrong very scared to drive this car with this issue
- Hamlin, NY, USA
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The contact owns a 2012 Dodge Grand Caravan. The contact stated that while making either a right or left turn, the vehicle stalled. The vehicle was able to restart on the first attempt after the vehicle gear shift was shifted into park. The local dealer was not contacted or made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, who informed the contact, that there was no open recall for the failure experienced, no further assistance was offered. The failure mileage was approximately 60,000.
The contact owns a 2012 Dodge Grand Caravan. While driving 55 mph with the cruise control activated, the vehicle accelerated independently without warning. The contact disengaged the cruise control without his foot on the accelerator pedal, but the vehicle continued to increase rpms independently. The contact depressed the brake pedal and the vehicle decelerated. As soon as he removed his foot from the brake pedal, the acceleration recurred. The contact pulled the vehicle over and turned it off for ten minutes. The vehicle was restarted and operated normally. Four months later, the failure recurred without the cruise control being operated. The vehicle was not taken to a local dealer to be diagnosed or repaired. The manufacturer was not contacted or made aware of the failure. The failure mileage was approximately 120,000.
I have continuous problems out of this vehicle, sensors, and the vehicle down shifts regular on a strait way, and up slight hills, loses speed, extreme loss of fuel mileage
While attempting to turn left onto two lane highway, van surged, all dashboard lights came on and then had almost no acceleration. Had to maneuver into center turning lane and then was able to get van into parking lot of store. Engine was revving but van would not go above 10mph. Van was towed to local dealership tonight. This is the third time this has happened since late December of 2015. Main computer (tipm) has been replaced twice already by dealership. Dodge did help cover part of repair cost first time, never heard back from them when it happened again in the end of February and just filed third claim / complaint tonight. Just wondering if they are waiting for someone in my family to be seriously injured or killed when the vehicle does this before acknowledging that there is an inherent issue with this van or the parts they are repairing it with.
The contact owns a 2012 Dodge Grand Caravan. While driving 60 mph with the cruise control activated, the vehicle's RPM reading level increased and the vehicle began to slow down while the battery warning light illuminated. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,000.
I was entering on a busy interstate when my 2012 Dodge Grand Caravan R/T got to about 50+ mph the gas pedal kept accelerating and would not stop the RPM gage hit 6 the only way I got it to stop was to put the vehicle in neutral and pull of the road the rmp's kept going as did the engine I turned the van off in neutral and put it in park. When I started the van back up it instantly started doing the same thing in park. I turned the van back off and waited about 5 minutes and when I restarted the van it seemed normal. Took it to the dealership that day on a Saturday they called me Monday and said it happened with their technicians driving and he removed the floor mat that had been in there for 2 and a half years and it was fine they told me the floor mat got stuck under the pedal! common sense says it would stop the pedal from being pushed down not pull the pedal to the floor. But what do I know right!"!?!"! I am just a female and mother to 2 small children who were with me when it happened. It did this again with my husband driving on a 6 lane road when he pulled out from a stop. This time the floor mat had not been there. Chrysler needs to do something about this matter before a run away vehicle kills someone! they keep telling me they have no idea what the problem is caused from because no codes come up on diagnostics. However if you search the issue online it points to the tipm and the fuel pump not shutting off. The safety issue of this is pretty severe if you ask me. A vehicle that accelerates on its own is pretty serious and dangerous not only for my family but to the general public as well! I do not want to just get rid of the vehicle it is the first brand new vehicle my family has owned and even purchased the extended warranty with the hopes of keeping the vehicle for at least 6 years and now this is not a safe family vehicle! please help with this issue!
While accelerating to 65 mph on an interstate my gas pedal became stuck and began to accelerate my van to a higher speed, I attempted to resolve this issue by tapping the brake hoping the system would reset or disengage but it did not. I also checked my floor mat to ensure it was not interfering but it moved easily. To stop the acceleration, I had to physically pull on the gas pedal in which it finally released from being stuck and allowed me to drive at a normal rate of speed.
On January 4th, while pulling into a neighbor's driveway, I tapped the brakes to stop (I was going less than 5mph, so I didn't need to press hard) the engine suddenly accelerated hard. I immediately slammed on the brakes harder to stop the acceleration, and my van ended up five to ten feet in my neighbor's yard. Two weeks later, I was pulling into a parking space at my son's work. I was moving slow and straightening the wheel approximately two to three feet from the sidewalk curb, when the engine acceleration surged and my van lurched forward. I again slammed on the brakes in order to not slam into the building wall just past the sidewalk, the van stopped on top of the sidewalk after hitting the car parked next to my van (as my wheels were still turned from turning into the parking space. The damage to my van and the car hit by my van totaled over $10,000. If a pedestrian had been on the sidewalk in front of my van, they would have been seriously injured or killed. Both times the engine unexpectedly surged, my foot was on the brake, and the van was traveling less than 2 to 3 miles per hour. When the acceleration surged the van forward, it was extremely hard and fast as if the accelerator had been pounded to the floorboard. I have checked with my local Dodge dealer, who states there is no problem with this van and they have had absolutely no complaints about unexpected and powerful acceleration on the Dodge Grand Caravan. I find this hard to believe as there are many other reports on Dodge forum boards stating this exact unexpected and dangerous acceleration. I am afraid to drive my 2012 Dodge Grand Caravan.
While driving my 2012 3.6L Dodge Grand Caravan with a 160 amp alternator the battery light came on, within 5 miles the transmission control system stopped working. Further all of the system lights on the dash came on and the radio and HVAC system stopped functioning. The cause of these system conditions was the denso TN421000-0770 alternator failing. I believe that this is the same alternator that is used on vehicles that are included in NHTSA recall no. : 14V-634. Chrysler claims that the alternator fails only on cars that are equipped with ehps. I believe that my alternator failed in a similar fashion to this recall. The Dodge and Chrysler minivans that are equipped with a 3.6L engine and the denso 160 amp alternator should be recalled. In the end my car stalled in the middle of the road which could have resulted in a terrible accident had I been on the highway.
Around 37,000 miles, check engine light came on, shortly after purchased, light would go off and on periodically. After a several weeks light stayed on and started blinking, at this time van was vibrating and sounded like it would cut off. Dealership ended up replacing engine head under warranty. A few months later light came on again, van did not want to accelerate, dealership could not find anything wrong with van. At times van does not want to accelerate as it should. After a delay, it will accelerate, but not like it should. Around 60,000 miles, ABS light and traction light have come on and cruise control will no longer work. Back hatch door of van locked while open and would not shut. The door had to be tied down from the inside in order to drive it to the dealership. Dealership says hinges have been bent. Hinges have no marks of any kind, and there has been no damage to the vehicle. There's a whole lot going wrong for a 2012 vehicle.
Was at stoplight when 2012 Grand Caravan (crew) accelerated into the middle of the intersection. I had to stand on the brake to stop and was almost struck by cross traffic. The van would then move forward sluggishly (as if no power) and at different times accelerate to high speeds (80+ mph). I called the dealer and parked it.took it to dealer next day. Since my van had 38K miles on it they wanted to charge me over $300 to repair the electronic throttle control. The code (P2138) showed that the accelerator pedal position sensor was bad. Since my van had just went out of warranty, I fussed at them and they gave me a "goodwill" discount for me to pay $100. This defect is life threatening!
Engine runs very rough, idles low almost dies at intersections. Does not have power when gas pedal is pushed down, looses power while driving as well. These vans have something majorly wrong with the engines and transmissions. Dodge needs to investigate and recall/repair these vans. They are hazardous. I cannot wait to be rid of mine before something happens to me and my four children. Doesn't sound like I'm the only one with the problems either. Maybe Dodge/Chrysler is going to be like GM and let people die before repair a minor part. Very disappointed in this vehicle. It will be my last Dodge purchase.
No acceleration when gas pedal pushed, rpms raced but not able to proceed. Warning light indicating electronic throttle problem. Pulled off the highway, turned off the ignition, sat for 5 minutes. Restarted the vehicle and drove immediately to the dealership. Told them to call me when it was corrected. Fortunately, I had purchased the extended warranty on this minivan due to having huge transmission problems with a 2002 Honda Odyssey. The service manager said the technician who tore the electronic throttle apart found fiber in it. The radio was also not working but they said that there was a wire that came loose. Radio now working as well as the electronic throttle. No charge because I purchased the extended warranty. Upon reading other electronic throttle problems at this site I felt compelled to jot down my experience.
Wife was merging on to highway and the throttle stuck open and the gas pedal was also stuck. The vehicle accelerated up to 90 mph and was hitting 5000 rpms. She had to stick her foot under pedal to lift it away from floor and get the car to slow. This problem nearly resulted in a major accident as it was a busy time of morning. Vehicle is currently at a dealership in san antonio being looked at.
The contact owns a 2012 Dodge Caravan. The contact stated while driving 30 mph, the electronic throttle control warning lamp illuminated. The vehicle also began to accelerate without depressing the accelerator pedal. The vehicle was not repaired nor was the failure diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 13,000. The approximate current mileage was 13,100.
A D V E R T I S E M E N T S
- Baltimore, MD, USA