This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Dodge Grand Caravan. The contact stated that that the vehicle failed to start after several attempts. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the fuse panel needed to be replaced. Hiller company Chrysler Dodge Jeep Ram located at ( 635 mill street, us-6, marion, MA 02738, (508) 748-0019) and informed of the failure. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 114,000. The VIN was not included.
Vehicle will either not start or takes 6-12 times to start, not a battery issue. Also power door will randomly not open. Trunk will no longer open with the press of the button on the key. I've seen the not starting as an issue with many other people
Over the last 6 weeks, on occasion when attempting to start the vehicle- it will crank without turning over and running. This requires multiple attempts before the vehicle would run. It has become a more frequent event to include briefly running then shutting down. Wthin the last week, the battery has drained without casue- requireing charging. As of today, the failure to start issue persists requireing multiple attempts. This happens on a cold start as well as when the vehicle has been running/is warmed up. Ddiagnostics lead to a failure of the fuel pump relay in the tipm. This is a well documented issue for this engine/tipm however the Caravan has not been included in the recall as the druango and Jeep vehicles have been. The failure of this tipm has been documented to include sudden engine shutdown while in operation representing a significant danger to the public. Based on reviews of other complaints, an ordinary reasonable prudent person would believe that this tipm failure is a iminent threat to safety. The manufacturer should be required to expand the recall and repair to all vehicles equipped with the suspect tipm. Currently, a non recalled vehicle would have the tipm module replced at a significant cost to the owner or, a non dealership installed "recall" repair (new relay) installed that would negate any further/future responsibility of the manufacturer. Authorized service centers should be required to provide the option of paying for the "recall" repair when servicing a vehicle not on the recall list. Knowing this tipm failures potential, I would suggest that, regardless of any class actin settlement- the manufacturer be required to mitigate this issue at the least possible expense to the vehicle owner.
The contact stated their daughter owns a 2012 Dodge Grand Caravan. The contact stated that while her daughter was driving at various speeds when the vehicle's ignition independently shifted to the off position which caused the vehicle to turn off. The vehicle was taken to a certified mechanic who replaced the alternator, starter, sensor regulating system, and battery. The failure persisted. The contact returned the vehicle to the certified mechanic who diagnosed that the win module failed and needed to be replaced. The repair was still pending. The contact was concerned that the failure was due NHTSA campaign number: 14V373000 (electrical system, airbags). The manufacturer was not made aware of the issue. The approximate failure mileage was 135,000. The VIN was not available.
The vehicle is having issues with tipm. The van will not start due to a defect in the tipm relay that will not allow the fuel pump to function. This has been noted on several Dodge and Chrysler vehicles. Most recently a lawsuit was settled but only half of the affected vehicles were covered. From a cold start, the engine will turn over but not start, the ignition sequence will continue until you turn it off. It is currently in the driveway until I can replace the tipm,
- Midlothian, TX, USA
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The contact owns a 2012 Dodge Grand Caravan. While driving various speeds, the vehicle shut off without warning. The vehicle was towed to the contact's home after the latest failure. The contact also stated that the key fob did not cooperate with the transmitter and failed to operate. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 450,000.
I have previously reported an issue with my vehicle. The problem has persisted. The issue at hand is the vehicle loses power without warning while driving. It has happened at low speeds (25 mph), middle speeds (45 mph) and high speeds (65-70 mph). All warning lights are disabled when the events occur, so there is no way to warn other vehicles of the issues at hand, increasing the probability of a crash. I have taken my vehicle to cutter Dodge in honolulu only to have been told that the battery cables were loose ($150 service fee) and that the primer that is included with new batteries to apply on the battery posts was something that they'd never seen before. The problem has persisted. I currently have my vehicle at a repair shop with a battery that won't hold a charge because the intergrated power module is malfunctioning. As seen is previous complaints, this issue is ongoing with 2012 Dodge Grand Caravan. This issue presents a significant safety hazard and should be recalled. I will repeat that the driver has no warning that this issue will occur and it puts lives in danger. My vehicle has less than 110,000 miles and it began before reaching 100,000 miles. Recall this part before lives are lost or maimed.
While driving the vehicle shut off all electrical systems go dark lose breaking steering. After turning key several times the engine will restart. This has happened several times. Also while trying to start the vehicle the ignition key does not always work have to turn the key multiple times to start vehicle.
This issue happened just this morning when the van was parked in my driveway and I attempted to open the sliding door on the passenger side of the van. I have attempted to open it many other times this morning while parked at my office with no success. It worked fine last night. The passenger door will not open or close either manually, using the automatic switch or the key fob. It makes a noise like it is trying to work, but then shuts off after a few seconds. This is an obvious safety issue if there were to be anybody needing to get out that door in case of an emergency. Apparently (per the internet) this is a well know issue with Dodge.
Driving at 55mph on a main city rd vehicle started to hesitate then shut off with no warning. Vehicle acted like it was out of fuel. I was able to cost vehicle to the shoulder vehicle would not start back up. It would continuously turn over when trying to crank but would not start I bought a tester to test the vehicles fuel pump as well as the fuss and relays. I have also paid a shop to diagnose the issue and results were a failed tipm and failed fuel pmp relays which are built in. Due to high costs of the tipm and back order we had to tow the vehicle to were it currently sits until a solution can be made
Vehicle electrical and engine shutdown suddenly while driving 30mph on the road. No power steering or brakes, had to pull over to the shoulder. Was able to restart the car and drive normally after a few minutes. Brought to dealer but no engine codes were discovered. Has recurred more than once in a 2yr period. Related to this electrical (tipm) problem, car often requires 3 or 4 attempts to start. Will sometimes start on its own several seconds after key stopped turning.
My vehicle was not starting, it took 1-12 tries to finally get it to start, I had someone look at it and it was the intake sensor, I replaced tray, still didn't work, then the fuel pump, in true mean time my battery was drained because there was a noise by the back tire, (not air coming out of tire) sounded more like the heater was on, car was totally off. Then the actuator, still not working, actually getting worse. Now it takes 10-15 times to even start the car. I took it to the dealership and there is a recall for the ignition, however not for my VIN, but other vans my same year and model. How could teis be? now they say I need to replace the ignition modular and that is over $1300, this should fall under warranty. Again same year, same model, but because my VIN is not part of it nothing I can do. And to top it off the part is factory back ordered, could take over a month to get. Please help!
Fuel relay switch continuously runs after the vehicle is shut off which drains the battery and prevents it from starting. The vehicle then needs to be jump started by another vehicle and once the original vehicle is running and put into drive to be moved it shuts itself off because the battery is not fully charged.
Unable to unlock driver side passenger sliding door with key fob or push button on console or manually. Latch seems seized in lock position. I have even tried by kicking and shouldering back of door to get it to budge, no luck. Limits escape in an emergency!
The car is slow to start after 2nd time, the Chrysler I have to change the timp all the fuse box only for a problem of start, what happens to all Dodge Grand Caravan the year 2012.
My Dodge Caravan will shut off while driving. The most common issue I have had is that it will not start properly, but I am terrified that I will be on the freeway and have it die on me. According to my mechanic, the issue is a bad tipm.
The driver side rear sliding door stopped working and will no longer open. Nothing happened. Our van was sitting in our driveway. When we came out and tried to open the doors one morning it would not open. The lock on the inside will not latch either locked or unlocked but stays in the middle. It will move but will not engage at all. The door will not open manually, by pushing either button to open it in the van, or by the key fob. This is incredibly dangerous with my kids in the back seats.
Fuel relay bypass. When I tried to start my Dodge Grand Caravan which was parked driveway in my driveway it would not start. It was not getting fuel. Eventually it did start. When I tried to start my van in my driveway it would not get fiel to start.this happened several times after this. I found a youtube video that explained the problem. I had to bypass the fuel relay. This is a common problem on the Caravan. If I had to replace the icbm it would cost $1200. This item is recalled on other Dodge products and should be on the Caravan.
The contact owns a 2012 Dodge Grand Caravan. While driving 65 mph, the vehicle seized and lost power without warning. The contact managed to veer to the shoulder of the road. The vehicle was restarted and resumed normal operation. Midway Dodge (4747 S pulaski rd, Chicago, il 60632, (773) 376-8060) was contacted about the failure and stated that the VIN was not included in a recall. The dealer stated that the ignition switch caused the failure. The vehicle was not repaired and the failure recurred intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
A D V E R T I S E M E N T S
- East Wareham, MA, USA