This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the battery and brake indicators illuminated. An independent mechanic replaced the alternator assembly, but the failure continued. The vehicle was taken back to the independent mechanic who diagnosed that the powertrain control module needed to be replaced. The dealer (ganley Chrysler of Aurora, 161 w garfield rd, Aurora, oh 44202, (330) 562-2600) indicated that the vehicle would need to be diagnosed to determine the cause of the failure and that the vehicle was not included in any recall campaigns. The manufacturer was notified and also stated that there was no recall. The approximate failure mileage was 110,000. The VIN was unknown.
- Streetsboro, OH, USA
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- Streetsboro, OH, USA