This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the fuel pump failed to shut off after removing the key from the ignition. As a result, the battery was drained and needed to be replaced. The contact also stated that there was an abnormal noise coming from the rear driver side tire. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
About a year ago the vehicle started sporadically not coming on. Battery was replaced, that was not the issue, alternator was tested, that was not the issue"about 3-4 months ago the problem got much worse and would sometimes take 2-5 attempts before the car would start. Sometimes it would start then immediately stall. Last week it just stopped running; would not turn on at all. Turns out it is the tipm that has gone bad not allowing the fuel relay to work properly. The part is around $1200 to replace, if you can even find one. Chrysler/Dodge has recalled this in various other vehicles but still refuses to recall it in the 2011-2012 Dodge Grand Caravan. We have friends who also have a 2011 Grand Caravan and were having the same problems before us. Their dealer replace all sorts of other parts on the car before they took it to a shop that told them it was the tipm; the Dodge dealership said they doubted that was the issue but if it was they would replace it for them at no cost. Guess what" it turns out that was the issue and now it has been replaced and they have not had an issue since. I have since, after much research on the internet, made a bypass for the vehicle; which will work temporarily but it will not be a permanent fix. I want them to fix my vehicle!
Bases on what I found with my local mechanic and online my van a faulty tipm. Dodge currently has a recall out for other vehicle with a bad tipm but claims my van in not affected by it. My van has hard starts or it will start the stall. It takes about 8-10 times before it will start and stay running. Also my fuel pump will stay running even after I take the key out. If I do not remove the fuel pump fuse the pump will until the battery dies.
After being told by the dealer our van wouldn't start due to the alternator, we decided to have the alternator looked at. The other mechanic found nothing to be wrong with the alternator. The dealer also said we needed our fuel pump replaced. We have had other vehicles that needed fuel pumps replaced and when the fuel pump went out we were not able to drive it at all. My husband was at an appointment and after turning off van he heard something running. The sound was tracked to the fuel pump. So the dealer wasted our time and money all the time trying to have us replace parts that would not have corrected the problem. After calling and trying to get a fuel pump regulator we discovered the fuel pump regulator is built into the tipm. We have a faulty tipm. I wish Dodge would get off their butt and issue a recall already. The only way a can shut the fuel pump off is to unhook the battery.
The car cut off while driving, a week before I took the car to the dealer complaining about the car no starting intermittent. The dealer return the car saying no problem found. After this happens cutting off while driving, I took the car again to the dealer, this time the dealer replace the "tipm" P/N 68244893aa, I was charged $890.10, the dealer mechanic informed me that this is well known problem, for the safety of other please force Chrysler to recall this "tipm" as they did to the SUV's.
- N. Miami Beach , FL, USA
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The contact owns a 2011 Dodge Grand Caravan. The contact stated that the vehicle failed to start after several attempts. Once started, the vehicle stalled while driving various speeds. The vehicle was able to be restarted and was taken to the dealer. The contact was informed that the totally integrated power module was faulty and caused the fuel pump to malfunction. The vehicle was not repaired because the necessary part was on back order. The manufacturer was notified. The approximate failure mileage was 66,000.
I have a 2011 Dodge Grand Caravan with about 52,000 miles on it. On day the radio just went off and then turned back on. It did this multiple times before we sent it in to the shop. Then one day it would not start. It would turn over but would not fire until I tried it 6 to 10 times and then it would start. We took it in to the dealer for a misfire in cylinder #2 ( recall on left head) but it started all the time for them, until I went to leave, and then no start. The tech was able to duplicate it and said we would trouble shoot it. A week later they called and said it is more then likely the tipm causing the problem and the part is backorder nationally and would cost me $1037 plus tax for the parts and labor. If it is back ordered then there is a big problem and Chrysler knows about it. I hope they issue a recall soon so I can get my money back.
A D V E R T I S E M E N T S
- Dover, PA, USA