This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving at 40 mph, the vehicle stalled without warning. The contact was able to restart the vehicle after several attempts. The contact stated that the failure was intermittent. The vehicle was not taken to be diagnosed or repaired. The contact was concerned that the fuel pump relay failed and needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Several things has been happening. Van would speed up for no apparent reason, it has stalled while driving, two front windows went down by themselves, I've had to try several times to start the van, its gotten a lot worse! took it to cr Dodge dealer in adrian mi had to pay $60 to diagnose it. They came up with thermostat and crankshaft position sensor labor $297.05 parts $76.20 took it home a couple days same crap. Put 02 oxygen sensor because it was also running really bad at times. A couple days later same crap. Took it back again said it needs a new fuel pump module. Had to take it to a different mechanic because it would take them at least 2 weeks to get one in.so around $500 for the pump. A few days later again hard to start, it seems like if there were a lot of moisture in the air or rain it was worse. So yesterday went out and was completely dead! got a jump it finally started. Turned it off tried to start it with the aftermarket remote starter wouldn't start again at all after that just cranks and I don't hear the fuel pump coming on. I told the "Dodge" service man that I read about the tipm and I thought it was that. He said no, he said it depends when and where the van was made"??" Dodge does not care about their customers!!!! I am sooooooo aggravated!!!!
Our vehicle was hard to start, and would sometimes stall while driving. After doing a bit of research on all possible solutions, it only worked when bypassing the fuel relay. This is the same problem that affected the durango and Grand Cherokee with their tipm.
My tipm failed while driving on a highway near my house. Fuel delivery cut off while driving. The vehicle fortunately had enough momentum to get back home, but will not start at all. Diagnosed as a faulty tipm module. Doing some research, NHTSA has previously recalled a very similar tipm in the Grand Cherokee and durango, essentially allowing Chrysler to recall the vehicles and install a new relay that bypasses the tipm and allows fuel to flow. I encourage NHTSA to expand this recall to all affected 2010+ Chrysler vehicles with tipms in the strongest possible terms. I am very lucky that I wasn't stranded or seriously injured. Many other similar complaints exist online and even in the NHTSA forums.
Accelerates on its own while it was stationary and going down the highway. It would not start when turning on. Had to replace the fuel pump and now being told that it needs the tipm replaced to start.
My car was not on and was stationary, in my drive way. I went to start my car to move it and it wouldn't start. I did some checking on the internet and found that the tipm was having issues. I made a bypass from the passenger outlet to the fuel pump relay to get power. This is a temporary fix but it has worked so far. I have added a picture of my bypass for documentation.
My 2011 Caravan has 68K miles on it. For the past few months, it will intermittently have problems starting. Everything seems fine until you turn it to crank and then it just makes a click noise. It will do this anywhere from 2 to 20 times until it finally cranks. It will be fine for days and then suddenly... no start. I've left it at my mechanic for one week last month and one week this month. They replaced the battery, but no avail. They have seen it in action (actually came to me because they are totally stumped too), but cannot replicate it. So I'm out $800 in car rental fees and no one can figure out why the thing is acting like it is. I'm worried I'm going to be stranded with a hand full of kids and a car that won't start. I don't like feeling like I can't trust my car. Dodge has been unhelpful as well, although I'm giving the dealership a shot at this problem again and taking it there. Another week of rental car fees - yay! from reading online and a quick youtube search, it appears I'm not alone with this problem. I just want it fixed, whatever the problem is.
Car (2011 Grand Caravan) would crank but not start. I had it towed to safford Dodge in springfield, Virginia. They diagnosed the problem as a bad fuel pump. I paid $950 for a tow and a new fuel pump. As soon as I drove the vehicle home, it was doing the exact same thing (crank but not start). Eventually, it started but, later in the day, it would not start at all. I contacted the dealer and made arrangements for it to be towed in again. Eventually, the service guy calls back and says they are having trouble pinpointing the problem. Before this point I had researched the problem and discovered the multiple issues with the tipm module. The next morning he calls my wife and tells her that we need a new tipm module and it's going to cost $1200 to replace it. She told him that we would pay for the tipm module provided they deducted the cost of the new fuel pump which we believe was replaced in error. Service guy was adamant that fuel pump was bad and that it had to be replaced. He said they had isolated the pump and confirmed that it had power coming to it before diagnosing that it needed to be replaced. This may be true but I have zero faith that this guy was telling me the truth. I have read several reports on the internet where people had their fuel pump replaced in error. I eventually went to the service manager. He was also insistent that the fuel pump failed simultaneously with the tipm module. I also asked him if they had replaced multiple tipm modules and he acted as if this was a very rare repair; however, when he insinuated that my fuel pump and tipm had failed simultaneously, he acted as if he had seen this several times?! my central concern is that there have been several reports of the tipm module failing abruptly at highway speed.
The contact owns a 2011 Dodge Grand Caravan. While attempting to start the engine, the fuel system failed to engage and the vehicle stalled. The vehicle was taken to an independent mechanic who diagnosed a failure code for the fuel pump. The vehicle was repaired and the fuel pump assembly was replaced. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 14V530000 (electrical system). The failure mileage was 77,000.
Vehicle began having issues starting, intermittently at first, about 3-4 weeks ago. 4 days ago, vehicles battery was dead, wouldn't start for several attempts. Stalled twice while driving 60 mph continued to not start, battery, alternator, starter, wiring all checked out okay with local repair shop. The fuel pump relay in the tpim (total integrated power module) was bad, required whole tpim to be replaced.
Would not start on several occasions. Purchased new battery. Took it to local mechanic. Almost put in a new starter but researched it first on the internet. Seemed like it was a faulty tipm. Called local Chrysler dealer and told them the issues. After a week, they said I needed a new tipm ($1200) and would not cover the cost. Said that they did not know anything about a tipm recall. I did not get it replaced. Called Chrysler customer care and they said that I did not qualify for a recall. I have driven Chrysler Dodge Caravan for over 25 years and I am greatly disappointed that they are not standing behind their product. They know that there is an issue with all the tipms in their vehicles and they only recalled certain makes and models. Meanwhile, I hold my breath every time I try to start my car. I am retired and cannot afford to replace that part for that price. I had this car as a company car starting in January of 2011 and purchased it from ari in July of 2014.
Was driving and van shut down with no power steering it was difficult to coast off highway almost got hit by another car. When I did it would not start again right away but eventually after several attemps it cranked up. This has happend multiple times and I have young kids to have to be taken to school in it. Thx Dodge
For the past year or so we have had check engine light on and off and have had it checked at Dodge dealerships and private mechanics. The code they kept coming up was a general code of "misfire" so Dodge convinced us to get the spark plugs fixed and to do fuel cleaner to our fuel tank because it was "probably that". after the fixes were made as a result of what Dodge told us to do, the same problems continued to occur. After several more times of the van "sputtering" down the road in both city and highway driving feeling like it was about to stall out which could have caused injury to my family or myself, it got to the point it would not even start. We took it to get fixed yet again thinking it was the fuel pump to find out it was the tipm. This is a part that is known to go wrong in Dodge vans yet there is no recall on it or any fix for it. I Transport my three kids in this vehicle that we still owe money on to find out one of its main components is faulty and there is no fix so it is over a grand out of our pockets (and several 100 other people) to get this part fixed. Not to mention the fact that our car is rendered useless until this is done. Dodge needs to be held accountable for this part that is faulty in 2011 grand carvans. Families don't need to be seriously hurt or even killed because this little part stops working mid drive (which happened to us but we were pulling out of the driveway with no one around). Please hold them accountable. If you can't then make someone else! it is not fair to the consumer who put their trust in Dodge! this has been a year and a half of constant issues that have come out of our wallets while the car maker sits pretty.
Car shuts off suddenly up (stall while driving on the highway), lost all power, brake and steering wheel are affected make impossible to drive safely the vehicle. This causes problems to safely put you out off the road. Also, we have problems to turn on the vehicle in the mornings, and consumes up to the death a new battery car in months (less than a year). As per the Dodge dealer this problems is caused due a faulty tipm and a bad fuel gas pump. Replace both will cost around $2,000 usd. Looking over the web this security threat it is a common issue for Dodge Grand Caravan 2011-2012. Grand Cherokee and durango for the same years have recalls for this situation, but not the Grand Caravan. This is a security issue documented for the Cherokee and the durango that should apply to the Grand Caravan as it is the same problem. I hope that your Agency will be able to intervene with this serious problem.
Power to the fuel pump. I have noticed that sometimes the vehicle will not start after the first try. Some times I have to turn the key to off then to run three times and then go to start. At that point the vehicle will start. I sometimes can't hear the fuel pump turn on when I go to start the car. I just keep turning the key off and on until I can hear the pump run. It always starts after I can hear the pump turn on. Another problem is every once in a while I will just hear a cling when going to start the vehicle but the starter doesn't turn over just cling. That has happened twice. I got the battery checked out by aaa the battery was just working great.
In the year that I have owned my van, it has exhibited multiple problems, that I thought were different issue, but I now find are all related to a defect in the tipm. Sporadically, whether vehicle was cold, or not, I would put the key in to start it and nothing would happen. No sound, as if the battery was completely dead. I could shift the car out of park, put it back in park, and the car would start. The next symptom that exhibited was that I would try to start the car and it would turn over, but sound as if it was out of gas. It would eventually start. Finally it got to the point that it wouldn't start at all. Testing showed that the battery was dead. It was recharged and the vehicle driven and tested to determine that the battery was holding a charge, and that the alternator was not the issue. Through different testing it was determined that the issue with tipm. The fact that I am going to be tasked with a $1500 repair on a car that I still owe $14,000 on is ridicuous. Called the dealership to see if there was any chance that they might be acknowledging this issue and fix it. The asst. Manager stopped just short of laughing at me. If this is where your are at check out www.verticalvisions.com/
Just purchased the van used, have a loan on it and now apparently there is a $1,000-$1300 repair that needs to be done because Dodge fails to admit any wrong-doing. This is of serious safety concern. When I was finally able to get my van started, I went to put it in reverse and it wouldn't move. Turns out it had died on me. As with many other people, the tipm is to blame. The van can die at any point because of the loss of power to the fuel pump, if there is no fuel getting to the engine, then there is no power steering, and no power brakes. How is it that there are other models with the same issue that got recalled, but not the Grand Caravan?!
Vehicle does not start easily and at times experiences total power loss I've changed every fuse and relay as well as fuel pump and any other module or relay that can be replaced and much to my dispare the problems are still there to the point I don't feel safe driving with or without my whole family when it finally does decide to start it runs great but then you have to worry about the complete power loss issue which renders my brakes power steering and stability control completely useless! I don't know what else to do I'm stuck paying my finance company for a vehicle I can't drive and basically serves as little more than a pretty yard ornament we just got this vehicle in November 2015 the first sign of an issue was less than a week after purchase after little more than a month after driving off the lot and the third time losing power while driving the final time being on 275 in cincinnati 1/5/16 I decided that it's probably best to park the vehicle and not put our family in jeopardy especially during the cold cincinnati winter until we can figure it out or afford both the car payment and the trip to the ridiculously expensive Dodge dealership to pay for their technicians figure it out and then pay again to have it repaired
Vehicle not starting after several attempts or stalling at speed. Tipm tested and found to have a faulty fuel relay. This is the same exact part involved in the recall of other models in the same year by Dodge.
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- Arlington, TX, USA