This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle stalls/dies while driving. My family was on the freeway and the Dodge Caravan just died. Lights still worked but engine suddenly quit running. Had to coast to the side of the road after almost being run over by other vehicles. A police officer had to push vehicle off of freeway. This has happened intermittently on city streets and 3 times on the freeway. It happens at slow and fast speeds. It is extremely unsafe and scary. We had a fuel pump relay bypass installed as we've read this could be the problem. But vehicle still dies while driving. Someone is going to get hurt or killed. Please help!
The contact owns a 2011 Dodge Grand Caravan. While driving various speeds, the vehicle stalled without warning. In addition, while attempting to start the vehicle, it failed to start occasionally. The contact mentioned that there was an abnormal noise coming from the fuel pump. The contact stated that the failure was ongoing and the totally integrated power module needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the vehicle had a fuel pump relay failure, which caused it not to start and/or stall. Scoville-meno Chrysler Dodge Jeep (18 union St, sidney, NY 13838, (607) 561-7500) was contacted and stated that the only solution was to replace the entire fuse box, which would cost approximately $1,000. The manufacturer was contacted and suggested the contact file a complaint with NHTSA. The manufacturer also stated that the part could not be bought at a lower price to have the vehicle repaired from some place other than the dealer. The failure mileage was 110,000.
Apparently this is a widely known problems with Dodge and related Chrysler vehicles according to our mechanic. Basically the tipm--totally integrated power module is bad and this causes among other symptoms: Vehicle not starting, issues with electric controls(lighting), issues with fuel system(fuel pump or relay) our vehicle had issues starting. Especially during wintertime this happened. And having replaced the battery new and also having ensured sparkplugs are new, those issues were ruled out. Starter issue also were ruled out both by obvservation and mechanic. The vehicle continued to have difficulty and intermittent successes in starting, up to the point that it didn't start anymore on 12/10/2018. The starter is turning but engine doesn't start. So took it to the mechanic and learned that the tipm is the issue. Prior to it totally failing to start., in the past 4 months, the vehicle had stalled 4 to 5 times while driving it on the thread going about 30 to 40 miles an hour with traffic. I realized that this is a safety issue because basically the car stops all of a sudden while driving on the road--with traffic. When this failure happens, apparently no fuel goes into the engine that the vehicle comes to a halt. There is no power steering and radio or other--as if the power was just totally disconnected. Luckily we were able to steer the vehicle to the side off the road, using its momentum. And after a couple times turning able to restart the vehicle. Again the sudden engine stoppage occurred around 5 times and I was able to restart it after a couple of tries. Until the vehicle would no longer start at all from a parking lot. The repairs cos $1300+ for the tipm which had to be dealer ordered and reprogrammed.
- Huber Heights, OH, USA
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The tipm module completely failed causing damage to the fuel pump. From preliminary research this is a known issue that Dodge has failed to address with this model. Vehicle will not start. Have had intermittent propulsion issue which causes the vehicle to be sluggish thus causing a danger to driver and occupants in traffic situations
Difficult to start. Once started dies. If power is maintained and you get moving, will die when power is reduced. If on road and let off power to slow down, it dies. Bad news if in a traffic situation, especially at night. No check engine light as a warning. Then one day it will start to act normal..... then the "will not start routine" starts all over again. Took to shop. No indicators on diagnostics. Problem would not duplicate at shop.
The contact owns a 2011 Dodge Grand Caravan. On various occasions, the contact was unable to start the vehicle. The vehicle was examined by an independent mechanic who diagnosed that the external fuel pump relay was faulty and needed to be replaced. The vehicle was not repaired. The local dealer (pine belt Dodge, 1400 state hwy 88, lakewood, NJ) and the manufacturer were notified of the failure, but no solution was offered. The failure mileage was 87,000.
Fuel pump relay in tipm failing and may cause car not to start or may cause car to turn off while driving. Has failed to start many times and failed to work properly once while in motion.
Van won't start, or shuts off randomly, including while driving. When driving, the engine dies and power steering is lost, making controlled stopping difficult and unsafe. I tested for tipm fuel relay problem using information available online & found it faulty. Had to rig a bypass from aux power terminal to fuel pump fuse to power fuel pump at all. This is a known issue for this and other Dodge/Chrysler vehicles, some of which NHTSA pushed for recall, but not all!!!! this needs recall reconsideration, given how common this problem is across multiple other vehicles that use the exact same tipm. There are literally dozens of videos and hundreds of web posts covering this issue, yet NHTSA has done nothing further, nor has any recall been provided for. When will this get addressed?
I bought my 2011 Dodge Grand Caravan crew in Feb 2018. In March my tire sensors starting going off, we replaced all of them with no luck, the gauges would still read they were out. In April, the camshaft sensor went out while we were on vacation, and we replaced it, in Florida. In may the camshaft sensor went out again, shortly after having it replaced for the second time, but guess what? it happened a 3rd time! only a week later!!!! so yet again, it was replaced. Our van would start acting possessed. Wipers would go off while driving down the road & while they were in the off position. The locks would lock and unlock by themselves while driving, seemed like every time it rained out windows would roll down by themselves over night or while we were in a store while the van was shut off. In June the van started stalling while we would drive it. It would randomly die while idling. In July/Aug I had my oil changed, the following day my van wouldn't start. While in the moment I thought the shop had done something to it, since I had gotten frustrated with them there, (poor fellas) that clearly was not the case. I was under the impression my fuel pump had went out, so I paid to have that replaced. Around Sept the van wouldn't start. It would crank but not start. My fuel pump would turn on, after turning the key on and off several times. In Oct the fuel pump would run while the van was off, we had to disconnect the positive on the battery so it wouldn't burn up. At this point, my van wouldn't start at all, and the van acted like it was dead. I went and bought a new battery, day after I replaced that, my van needed to be jumped each time I wanted to start it. Today on Oct 22- is my last straw. Thanks fca, a mother and her two young children had to find a ride home because it stalled and shut down while sitting in a drive thru.
Over the last 6 months we have encountered the following issues: All have been a stopped position. 3 times the van would not start. It would not turn over. The van has started to stall on regular basis. The van takes 2 to 4 attempts to start. On October 17, 2018, the van would not start at all. We had the van towed. They stated there was no pressure to the fuel pump. $900 dollars later, they state the van is ready. We go to pick it up. The van would not start for 3 attempts. Then the van started with a different key. Drove it for 4 minutes and then park and turned off the car. Went to start it again, it kept stalling. It stalled about 5 times. We switched back to the first key that would not start the car. It actually started twice. We left the van with the auto repair place. They stated there were no issues with the van. We got it back on October 18th. It has only started one time since then the first try. It has stalled occasionally since then. Once on Oct 21st, the braking system did not engage while the van was being back out. Once before the issues started to happen, the gas pump did not stop and the fuel over flowed.
The fuel pump relay located within the tipm has failed while operating the vehicle at highway speed. This failed component nearly caused an accident as the vehicle lost all power at those highway speeds. My 3 children and wife were in the vehicle at the time. Safety recall R09 / NHTSA 15V-115 fuel pump relay - 2012-2013 Dodge durango & Jeep Grand Cherokee exists for the same exact issue on the same component.
The tipm in our van has failed, it is a known and common issue for Chrysler and they refuse to acknowledge the issue or do anything to fix the issue. It causes multiple electrical system failures and ultimately renders the engine useless at random times when the relay fails. My car will no longer start due to the failure of this part, and the known issues with it.
Vehicle while driving loses power motor shutdown due to fuel pump module will not start on turn of the key till the second or third try loss of steering and breaks
The eco fuel button is stuck and is making my check engine light go on and off. Also the switch for the air/heat turns on by itself, it's a safety hazard knowing that this happens randomly. Both of these things happen anytime the car is on. Continues to happen driving or not.
I have been having problems with starting my vehicle. It wants to start but will not kick over. I have to call a tow truck and they bring it to Dodge and they continue to tell me there is nothing wrong. It starts again. This has been going on for months an finaly Dodge said it was my alternator. It was replaced and after a week the same thing has happened. It has done it a few other times but will start after a few times. The vehicle is parked.
Vehicle won't start when cold, has issues running. Fuel pump relay issue causing a crank no start. Chrysler know of the defect and there has been a recall on Jeep for this issue, but not on the Grand Caravan.
February 2,2018 Dodge Grand Caravan turned off and parked in drive way my daughter comes in and said the van sounds like it's still running went out and heard what she heard also check on this three times before going to bed( this noise came from the gas tank). The next day 02/03/2018 noise was not there anymore. I had schedule recall work to be perform on 02/05/2018 but re-schedule with service advisor for 02/06/2018 car would not start key stuck in ignition switch. Tow truck picked up 02/07/2018 took to dealership explain what happen I was told by the service advisor to expect a call on Friday 02/09/2018 call came dead battery(new battery 01/24/2018) and the tipm kit was needed. This vehicle 2011 Dodge Grand Caravan tipm should be listed as a recall. I started last year having starting concerns with this van not wanting to start.
A D V E R T I S E M E N T S
- Salt Lake City, UT, USA