This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving, the van will start shaking and shut down. This has happened while in park too. Also, when van won't start, we open up the fuse box and sometimes just by putting your hand on the fuse box the electrical system will "start-up" then we can cycle the van on. This has happened while parked outside the bank and while at a red light in traffic.
Fuel pump relay is faulty and not serviceable. Power to fuel pump can and does cut out without warning. My car has only 54;653 miles when relay quite. An aftermarket bypass devise was needed to keep vehicle running. Luckily my vehicle was parked when relay stopped working.
Takata recall. 2011 Dodge Grand Caravan. We bought it in June 2018..problems began in jily 2018. It began with tire sensor light coming on and staying on but no issues....then advanced to not starting at all..evaluation resulting in several towing bills even after 2 new fuel pumps put in..then a fuel pump relay. Ran for a while and continued to shut power off while driving on highways, back rds. No warning lights just shut off. More towing costs. Very dangerous situations due to no warning and while driving when vehicle just off. Now U understanding numerous Dodge Grand Caravan dealing w same issues and refusing recall...putting lives at high risk especially w a special needs in vehicle, my little kids and kids scout friends. Its currently unable to safely drive due to its unexpected shut off while driving
Both rear auto doors automatically shut as soon as they open. They do not stay open long enough to safely remove my disabled child from the rear seating. It has become a safety hazard. If I turn automatic feature off, it does the same thing still. As soon as the door opens all the way, it automatic shuts itself. This has been an issue for a few weeks now.
On occasion the fuel pump would remain on after the key was turned off. This was being caused by the fuel pump relay getting stuck. Had to pull the fuse to get it to stop. Twice this left me stranded with a dead battery. Noticed that there is a recall for Chrysler, these are the same vehicles, recall should be issued for the Dodge also.
- Philadelphia, PA, USA
Search CarComplaints.com for these popular complaint phrases...
While driving, my van would suddenly accelerate. It did this multiple times then it wouldn't start. After researching other complaints on this make and model we tried the fuel relay bypass. It fixed the problem for a while be eventually it stopped working. The fuel relay is the problem and needs to be recalled because there isn't a way to permanently fix the problem at this time. Dodge issued recalls for the durango and Jeep Grand Cherokee for the same issue.
Van was in motion on city street (taking daughter to school) when it started shaking and then there was a burning smell. Auto shop said it's electrical but has referred us to dealership for further auto service because whatever caused burning smell "shorted out the radio / information control unit" the van is not safe to drive with this issue or it could catch fire.
There are two facets of this issue. First issue: It began starting hard back in November it would crank but not turn over and start. It will often leave us stranded myself and young children for 20-45 minutes waiting for it to start.second issue: The fuel pump will remain running when vehicle is shut off and continue to run till battery is dead. Alternator has been replaced in past year and has been tested to be good, battery had to be replaced twice in two years. When diagnosed by a Dodge dealership the issue is said to be a power distribution module which costs $1,008 not including labor. The part is ordered but on national backorder with no estimated time of arrival.
Vehicle stops stating, battery drains. Problem diagnosis points to fuel pump, however replacing fuel pump does not resolve the issue. The issue is tpn malfunction. The cost to replace this device is astronomical and the bypass is not fuel efficient, or long lasting.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the totally integrated power module (tipm) failed, which caused the vehicle to shut off without warning while driving. The failure also caused the doors to lock on their own. In addition, the contact stated that the tipm drained the vehicle's battery. Every time she attempted to drive, she had to disconnect and reconnect the battery in order for the battery to function properly. The vehicle was taken to apple Ford shakopee (1624 weston ct, shakopee, mn 55379) where it was diagnosed that the tipm needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 90,000.
The contact owns a 2011 Dodge Grand Caravan. When the contact placed the key into the ignition and attempted to start the engine, nothing in the vehicle operated. The contact had to turn the key in the ignition a few times before the vehicle worked. The contact stated that the failure occurred intermittently. Burns motors (1300 us-83 bus, mcallen, tx 78501) was contacted and stated that they were unable to repair the vehicle because it was not included in an unknown recall. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 160,000.
Vehicle stalls/dies while driving. My family was on the freeway and the Dodge Caravan just died. Lights still worked but engine suddenly quit running. Had to coast to the side of the road after almost being run over by other vehicles. A police officer had to push vehicle off of freeway. This has happened intermittently on city streets and 3 times on the freeway. It happens at slow and fast speeds. It is extremely unsafe and scary. We had a fuel pump relay bypass installed as we've read this could be the problem. But vehicle still dies while driving. Someone is going to get hurt or killed. Please help!
The horn honks and the doors lock whenever they feel like it. Scared it will lock my kids in the vehicle. It started on its own last night. We had to unhook battery of fear it would start again. The tipm is causing the vehicle to do random things it wouldnt normally do. Like shut off while operating with no notice or just not start.
The contact owns a 2011 Dodge Grand Caravan. While driving various speeds, the vehicle stalled without warning. In addition, while attempting to start the vehicle, it failed to start occasionally. The contact mentioned that there was an abnormal noise coming from the fuel pump. The contact stated that the failure was ongoing and the totally integrated power module needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
The contact owns a 2011 Dodge Grand Caravan. While driving various speeds, both of the sliding doors on the driver and passenger side opened and the power steering seized. The vehicle was taken to an independent mechanic who was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The dealer was not notified. The failure mileage was approximately 126,000.
Started with the vehicle not wanting to start all the time. Recently it shut off with no warning while on the highway going 65 mph with no steering. Now it wont start at all. Was towed to dealership where they found the problem after 2 days. The problem is the tipm (total integrated power module). Finding out I am not the only one with this problem. It isnt safe for other drivers or to the families inside the vehicle.
Wipers on intermittently and will not turn off. No interior lights or dash lights, then all lights on instrument panel/warning lights come on. Loud squealing noise and chattering noise from instrument panel. Van will not start. Sliding door sometimes opens on it's own. Vehicle is usually parked and happens on start up, but has occasionally happened while driving.
A D V E R T I S E M E N T S
- West Columbia, TX, USA