This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Can shut off when driving I have to come to a full stop put in park and turn it back on. While this happens you lose all-powerful no brakes no starting no gas. Very scary I was traveling around 45mph when it shut off this time I was completely in head on lane when I was able to steer it back.
Fuel sensor is not working. We do not know when the gas tank is empty or if it is full. One week it takes 11 gallons to fill the tank and the next week 14. So the dealership replaced the fuel sensor last week. We have had gas fumes in the van since then. Also when we tried to fill the tank it had a vapor lock and no gas would go in the tank. Went back to dealership and was told there may be a wire loose on sensor and no way to tell. I was given the van back and nothing was done to repair the problem. We do not feel safe driving a van with gas fumes and a possible loose wire. I tried to get Chrysler case manager [xxx] on the phone. After 1 hour on hold I was disconnected and when I called back [xxx] would not help me except to say someone would call me Tuesday. This is very unsafe. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Bought brand new Dodge Caravan Mar 23 2010 and June it killed while driving 40-45 mph and took 45 minutes to start again. Brought it to benson in greer SC where we bought the car and because the computer did not show anything they did nothing. Killed again and brought to dealership. Said they would hook it to computer but could only fix it if it showed something. Luckily it killed on them and they had to push it into shop. The car killed again for the third time of us, and barely missed having an accident. They told us that it was one of two parts and they had only replaced one previously. When asked why they told us they would have to pay for parts if turned them into gmac and they were good. They obviously had no concern for our safety or others on the road when the vehicle just suddenly stops when driving accelerated speed. It was considered a lemon by there arbitration board however, they just tell us to drive it till it kills again or kills us or someone else. Benson dealership, greer
- Spartanburg, SC, USA
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- Glenville, PA, USA