This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 7/2/11 I was heading South on the berlin turnpike in newington, ct. Turned around at the light to head North on the berlin turnpike and as I was making the turn, the etc & ESC lights came on. The car would not move more than 5 mph. With oncoming traffic heading toward me and narrowly being hit by oncoming cars, I put on my flashers and proceeded into the nearest parking lot. I turned the motor off and back on again and the car seemed normal. I proceeded home immediately where I called Dodge dealer.brought the car in for service on 7/2/11 and they gave me a loaner. Said they couldn't look at it until 7/5/11. Service manager told me today that they couldn't reproduce the situation and I could leave the car for further inspection or pick it up. Since this could have been resulted in a deadly accident, I opted to leave the car and follow up with letters to Dodge's president and NHTSA.
The problem described has happened twice, both in similar circumstances. While driving at around-town speeds (~35 mph or less), and making a left turn the vehicle has completely stalled. The engine stops, and the driver experiences reduced steering/braking, with no throttle. Once the vehicle has come to a complete stop and been shifted into neutral or park, the vehicle can be restarted. Vehicle is a 2010 Grand Caravan SXT w/ the 4.0L engine. After the first time the dealership checked, but could not find any codes or loose wires. Vehicle had ~6,000 and then 7,000 miles at each incident.
- Woodbridge, VA, USA
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- Wethersfield, CT, USA